Shamsalsahil Reviews 121

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the quality of the products and the high level of service provided. Consumers consistently highlight the efficient delivery service and appreciate the professionalism and helpfulness of the staff. The consensus is strong regarding these positive aspects, indicating a high level of satisfaction across the board. People often mention the smooth and easy process from start to finish, including communication, delivery, and installation. Reviewers value the team's ability to resolve issues quickly and efficiently, sometimes even replacing the product with a new one. Consumers also appreciate the polite and courteous delivery personnel, as well as the staff's willingness to go the extra mile to accommodate their needs.

Based on these reviews

Rated 5 out of 5 stars

Excellent Customer Service Child friendly experience I purchased Samsung Smart tv crystal UHD From the Delivery Even I had a mistake that I forget to provide my contact and delivery details Th... See more

Rated 5 out of 5 stars

They dispatched my monitor the day after I placed the order, in spite of it being a weekend. Arrived intact. The delivery staff only left the shipment by my front door as he was running late with oth... See more

Rated 5 out of 5 stars

Great product, fast delivery. Really happy with delivery team, they were very good answering my questions - arrived promptly and set up really well. I am very grateful to delivery team for their se... See more

Rated 5 out of 5 stars

They delivered within 2 days. The delivery man was polite and efficient with the set up. It was maybe 10 minutes tops. The TV was brand new, perfect condition straight out of the box. I purchased a 55... See more

Rated 4 out of 5 stars

I recently bought a Samsung TV from Shams Al Sahil, and I’m really happy with the experience. The product was completely genuine, exactly as described, and the delivery was fast and well-handled. Th... See more

Rated 4 out of 5 stars

This company is genuine and the the delivery is on time. Their prices is more lower than the others. They will immediately answer your questions through website and what's app. Their website looks gre... See more

Rated 5 out of 5 stars

Perfect, organised, on time, clean working staff at home address, 100% highly recommended. Was happy with product, company & staff, thank you guys will use again

Rated 5 out of 5 stars

The TV I bought (Samsung q60d from shams al sahil) is very good with bright colours and 4k screen. Communication, delivery and installation were all very easy and smooth with the help of Abdulbasit an... See more

Rated 5 out of 5 stars

Amazing service television is great quality sound and picture . Went above and beyond and I was running late and they kindly waited at the door for me to return and was working out of hours on a Frid... See more

Rated 5 out of 5 stars

Great service and attitude. Their response is quick and efficient. They were helpful and the tv looks great. I got Samsung Frame TV from Shams Al Sahil. Will definitely come back again for another pur... See more

Rated 1 out of 5 stars

I didn’t receive the item because it’s in open box like used , and part in the screen not working properly Initially when you offer your item you should mention clearly the details like used , open... See more

Rated 5 out of 5 stars

This is the 2nd time I have used ShamSalSahil. I bought a tv that I’m really happy with and now a soundbar that I’m really happy with. Company is amazing and prices are phenomenal. Do not doubt them.... See more

Rated 5 out of 5 stars

Professional team, great quality products and excellent customer service. Bought a TV, the team installed it professionally and i had a small hiccup they fixed my issue next day instantly. Recommende... See more

Rated 5 out of 5 stars

Truly wonderful experience, The tv I bought had an issue same day delivery team pick it up. They decided to completely replace the tv with a new unit and then delivered the new one

Rated 5 out of 5 stars

My experience with shams Al Sahil is fantastic. I bought 98" Sony TV which was at very good price, amazingly the excellent condition was just like new.

Rated 5 out of 5 stars

The delivery team are very professional and they know how to keep my tv safe. The coordinator is knowledgable and very helpfull.

Rated 5 out of 5 stars

I purchased an LG 75 Inch QNED 4K Smart TV from Shams Al Sahil online. The price was very competitive, delivery was quick, and installation was efficient. Delivery person was polite and courteous.

Company replied

Rated 5 out of 5 stars

My experience with them was very good they are honest and qualified. They repaired my tv screen and now it’s working very well .

Rated 5 out of 5 stars

My TV came before time, delivery person promptly called me and informed me about delivery. Open the box in front of us, setup everything smoothly. Great service.

Rated 5 out of 5 stars

Good service & TV We bought a TV and the delivery service is good. the reply is timely and delivery man is professional to install and test it . The quality of TV is excellent. highly recommend!

Rated 5 out of 5 stars

I bought multiple products from shams Al Sahil, they are very professional and explain everything in details, the condition of the product was same as described.

Rated 5 out of 5 stars

Amazing experience, great customer service. They went the extra mile to make me happy. I’ll definitely be using their services again!

Rated 5 out of 5 stars

I like the service plus the delivery people were good they really helped me install the tv on my mount it was a good experience to be honest

Rated 1 out of 5 stars

They came and set it up the tv without my permission and when i bought the item there was a option to set it up i didnt click on it

Company replied

Rated 1 out of 5 stars

The TV itself is fine but the delivery person mishandled the TV and left deep imprints on the OLED screen.

Rated 5 out of 5 stars

I had a great experience purchasing my iPad from Shamshil. The item is authentic, well-packed, and they delivered exactly at the promised time. Very satisfied with the service. Recommended!

Rated 5 out of 5 stars

Incredibly prompt and professional service received from the moment I placed my online order. The delivery team kept me updated and were very polite. Definitely recommend this company.

Rated 3 out of 5 stars

It's delivery man is very good , but the product is used. The old one I receive.This is not a brand new yes, it's dirty and use it item. Or maybe it's someone return to rebacking to give me, yeah.

Company replied

Rated 5 out of 5 stars

I got a Samsung Odyssey G51C It was packed well and so far no issues with the monitor Delivered on time and the best pricing

Rated 5 out of 5 stars

Excellent with sales information and great team to do the install. Very helpful thank you

Rated 5 out of 5 stars

They put on my tv great service quick next day delivery they set everything up for me

Rated 5 out of 5 stars

Very good price and fast and accurate on the delivery. Good Customer Service they reply to your request almost immediately. The delivery was very accurate.

Company replied

Rated 5 out of 5 stars

I bought it in excellent condition, and I am amazed at how good the quality is.

Rated 5 out of 5 stars

Great experience He was very polite, punctual, and installed my TV quickly and flawlessly. Highly recommended

Rated 5 out of 5 stars

repeated orders and everytime it's amazing. Thanks for best service

Rated 1 out of 5 stars

TV not arrives until now. They sent used one and I return it back. They promise will send new one today

Rated 5 out of 5 stars

the team came one time, and make all the installments work. they made sure everything is working fine and also took all the garbage out! thank you 🙏🏽

Rated 5 out of 5 stars

Good value and fast delivery in use fixing and testing TV


Company details

  1. Electronics Store
  2. Electronics Wholesaler
  3. Television Repair Service

Written by the company

Welcome to Shams Al Sahil, your esteemed destination for wholesale and retail home electrical appliances in the UAE. Committed to unparalleled excellence and quality, we have solidified our position as a leading entity in the market, backed by nearly 5 years of unwavering experience.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

121 reviews

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1-star

Replied to 14% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Excellent service and outstanding…

Excellent service and outstanding delivery team

I am extremely satisfied with my Samsung The Frame TV. The product itself is amazing, with excellent image quality and a beautiful design that blends perfectly into my home.

I would especially like to highlight the professionalism of the delivery and installation team. They were impeccable: careful, meticulous, efficient, and very helpful. They gave excellent advice, worked with great attention to detail, and made sure everything was perfectly installed. The TV is securely and flawlessly mounted on the wall.

The entire service was smooth, well-organized, and stress-free. I am truly delighted with this purchase and the quality of service provided. Highly recommended!

9 February 2026
Rated 5 out of 5 stars

Screen replacement …

My experience with them was very good they are honest and qualified.
They repaired my tv screen and now it’s working very well .

15 January 2026
Unprompted review
Rated 4 out of 5 stars

I recently bought a Samsung TV from…


I recently bought a Samsung TV from Shams Al Sahil, and I’m really happy with the experience. The product was completely genuine, exactly as described, and the delivery was fast and well-handled. The team was professional, helpful, and made the whole process smooth from start to finish. Excellent service and trustworthy seller — highly recommend!

31 December 2025
Rated 5 out of 5 stars

Professional team

Professional team, great quality products and excellent customer service. Bought a TV, the team installed it professionally and i had a small hiccup they fixed my issue next day instantly.
Recommended sellers. Thank you

7 January 2026
Unprompted review

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