I made an impulse buy after seeing their t's so often on Instagram. The products are actually really good quality, I'm pleasantly surprised. Thr tracking could be improved though as it looked as thoug... See more
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Not a good experience
Unfortunately my experience wasn't a positive one. My delivery took quite long which again isn't necessarily an issue however it was left somewhere on a main street at the wrong address. After flagging this with the company, they send me a photo which I already had when I initially made my complaint (reason why I made the complaint) and since then was no answer. Again, not a big issue to lose 40 pounds but I was expecting a better customer service and somehow a higher level of empathy given the fact that they are bragging being a family business and not a chain. Live and learn I guess.
Great service. Great t shirts
Loved the shirts. Had a minor issue with one. Response was immediate and new t shirt arrived soon after. Very happy with the quality, pattern, feel and colour. Will be back for more. Too many to choose from!
I ordered a shirt for my boyfriend’s…
I ordered a shirt for my boyfriend’s birthday present, he loved it and was really happy with the quality. Unfortunately it was a little too small so I contacted the company and they were so awesome and sent me one in a bigger size 😀 no problem at all. I will definitely order again.
Beautiful quality
The t shirt is well made with quality material. I had to reach out to the company due to my error in judging the sizing. I received a prompt response and resolution
I ordered some excellent design…
I ordered some excellent design t-shirts for me and my husband. Such great quality and delivery time was quick! I accidentally ordered the wrong size and asked if I was able to return the wrong one and Shawn emailed quickly and said he would send me one. Great customer service and great product! I will definitely be buying again!
Amazing product
Amazing product, great customer service! One of the three shirts I ordered was a bit small on me and once I contacted the company, they made sure I got the right size almost immediately. Will definitely be buying some more shirts from them in the future!!
Great customer service 👏
Great quality products, excellent customer service, sizing issue resolved quickly and replacement item sent. Would 100% recommend!!
Terrible customer service
Terrible customer service. Contacted them just hours after ordering and asked for my order to be cancelled before payment was processed, they messaged back over a week later saying they were about to ship and would not cancel. Quality of product is very disappointing and customer service emails seem to be translated to English and don’t make sense nor are they helpful.
I love all their products they have
I love all their products they have. The customer services is a 5 star. The fabric is perfect and you get exactly what you see on their website.
Good quality shirt
Good quality shirt. I love my print! Great customer service. I will buy from here again.
LOVE THIS PLACE
LOVE THIS PLACE! Cute designs, great quality, and outstanding customer service. I usually don't order from companies that I see randomly on Facebook. I have been burned before- buying something from a picture and receiving a poor quality product.
I am glad that I took the chance! I have already placed my second order!
The shirt is made to last
The shirt is made of good strong material and the artwork is perfect. I like this material better than most t-shirt stores sell, because it's not flimsy. It's sturdy, comfortable, and it looks great on me!
I love my shirts
I love my shirts! They are good quality T's. The print or design is good quality, too. I will be buying more. Thank you.
Great t-shirt brand
Great t-shirt brand. The designs are really cool. Communication with the store is quick, efficient, and effective. I'll definitely buy from them again.
Great company quality T shirt delivered…
Great company quality T shirt delivered perfectly and I’m in the UK !
Will use again
Great quality t shirts, excellent customer service
The quality of these t-shirts is excellent. I ordered wrong size which was my own fault but the customer service I received from Shawn To rectify this was brilliant. Highly recommended
Excellent embroidered products
Excellent embroidered products, I didn’t purchase anything non embroidered but my order was 100% cotton and high quality craftsmanship
Shawncraft shirts are of good quality
Shawncraft shirts are of good quality, fun, and accurately represent the images. I purchased 5 shirts! Shawn is also responsive to any concerns or questions you may have about your order. I'll be buying more soon, thank you!
Terrible service
Terrible service, the courier they are using must be the only courier who does not use a sat nav and posts your parcel through random doors, i have had to trackdown my parcel myself i know where it has been delivered but can’t get to it as it is a closed down office,it’s the seller’s responsibility but shawn doesn’t seem bothered as he’s ignoring my messages, now sorting with credit card company
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