SIPS Berlin Reviews 59

TrustScore 4.5 out of 5

4.3

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Rated 3 out of 5 stars

Support doesn't work, there was no response to my emails, messages. The offered discount didn't work. Delivery within Berlin took three days. (distance between the Sips warehouse and the deliver... See more

Rated 5 out of 5 stars

Great online natural wine shop! 🍾 I've ordered with them already a couple of times. They have a great selection of natural wines, even some exclusive collaborations and some non-alcoholic stuff... See more

Company replied

Rated 4 out of 5 stars

wines came safe and sound - a little late but i was told this was a problem with DHL so all good (i know the pain). However, I selected an additional option of a hand written note, however the... See more

Rated 5 out of 5 stars

My experience with Sips Berlin was excellent. I was coming over from the uk and wanted a special bottle and Sips Berlin made sure my bottle was posted to my hotel in due time so I could take it back t... See more

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Company details

  1. Wine Store

Written by the company

SIPS is all about the moments that are sparked by great food and natural wine. Our bottle shop is mindfully curated, shining a light on the people and the places making the wines we love. We’re your local wine store delivering Europe’s sustainable vineyards to your door.


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4.3

Excellent

TrustScore 4.5 out of 5

59 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Support doesn't work

Support doesn't work, there was no response to my emails, messages.
The offered discount didn't work.
Delivery within Berlin took three days.
(distance between the Sips warehouse and the delivery point- 20min)
All in all my experience with Sips is more like two stars, I just don't like leaving bad reviews.

31 March 2025
Rated 4 out of 5 stars

wines came safe and sound

wines came safe and sound - a little late but i was told this was a problem with DHL so all good (i know the pain).

However, I selected an additional option of a hand written note, however the package came with no note, only a blank card.

Maybe I misunderstood the idea of it.

Excited to try the wines next month after dry jan - thanks team

27 December 2024
Rated 2 out of 5 stars

I would love to give all stars what do…

I would love to give all stars what do I got, but unfortunately, I still didn't get any of all of my parcel

12 December 2024
SIPS Berlin logo

Reply from SIPS Berlin

Sorry to hear this! Looks like delivery was attempted and as was then returned to our warehouse.

I will send a new one and a new discount code. As you can imagine this time of year has caused a few issues with logistics.

Rated 5 out of 5 stars

Gorgeous wines

Gorgeous wines, fantastic website experience to order and speedy delivery. Sips Berlin are a leader in natural wine selection with home delivery!

2 December 2024
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Reply from SIPS Berlin

Thank you <3

Rated 5 out of 5 stars

Best wines you can get

Best wines you can get. They have a really great selection and you can choose blind from what their offer and end up delighted. The customer service is competent and quick to respond. I can personally recommend the subscription model to discover various varieties and expand your taste.

1 November 2024
SIPS Berlin logo

Reply from SIPS Berlin

Thanks, Celina!

Rated 5 out of 5 stars

Excellent experience with Sips Berlin was…

My experience with Sips Berlin was excellent. I was coming over from the uk and wanted a special bottle and Sips Berlin made sure my bottle was posted to my hotel in due time so I could take it back to the UK with me. I’m still yet to pop the cork but I’m waiting for the right occasion. Thanks again for a lovely experience. Would highly recommend to anyone looking to browse/purchase fine wines.

29 May 2024

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