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Rated 5 out of 5 stars

Really happy with the rings I bought! Excellent quality and very fast delivery. I ordered one of the rings a bit too big and I wanted it exchanged for a smaller one and it was easy-peasy. Customer... See more

Rated 5 out of 5 stars

I recently got this beautiful silver ring from Slayy Brand, and I’m absolutely in love with it! The design is stunning - textured, with the mix of colourful sparkling gemstones. It feels very comforta... See more

Company replied

Rated 5 out of 5 stars

I’m really into design and form – total freak for it, honestly – and this is one of the few brands that actually satisfies me with its product portfolio. Just received my third order and once again, i... See more

Rated 1 out of 5 stars

hi! you need to work on your customer focus and interest in your customers, not just sales. I spent a long time asking for answers in all messengers, reminding them of myself several times to get an... See more

Company replied

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Company details

  1. Jewelry Store

Written by the company

Slayy believes that jewelry is more than just an accessory; it's a catalyst for transformation. We design pieces that empower you to express your authentic self, challenge the status quo, and embrace your individuality. Whether you're seeking a subtle accent or a bold statement piece, Slayy provides the tools to curate a look that reflects your unique spirit and inspires you to live life on your own terms. Our jewelry is for those who dare to be different, who embrace their inner rebel, and who aren't afraid to make a statement.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

88 reviews

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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Really happy with the rings I bought!

Really happy with the rings I bought!
Excellent quality and very fast delivery.
I ordered one of the rings a bit too big and I wanted it exchanged for a smaller one and it was easy-peasy. Customer service helped and in not more than a week I had new ring.
Will buy again, highly recommend!

14 January 2026
Rated 1 out of 5 stars

Poor contact

Have an issue with the order and tried to contact 3 times with no response. Order due to arrive tomorrow

28 December 2025
Slayy logo

Reply from Slayy

Hi Daniel - we’re really sorry to hear about your experience. We’ve checked our inbox but unfortunately couldn’t find any messages from you - it’s possible they didn’t get through to us. We’ve already reached out to you directly to learn more and make things right as quickly as possible.

We always do our best to take care of our customers and will do everything we can to resolve this for you!

Rated 4 out of 5 stars

Charged duties when I shouldn’t have been.

Placed an order for £87, website states you won’t pay duty and import fees under £135.

9.50pm the night before delivery day I get an invoice from FedEx stating I have £25 duty and import fees to pay. Contacted the seller and FedEx to ask why, initially got a response from the seller saying they’d contacted FedEx to rectify, FedEx have no record of contact from them and the seller has not responded since. Couldn’t even decline the order as I would still have to pay. So now stuck paying fees when I would never have ordered if I knew I’d have to.

For the price, the quality also isn’t great. It’s a nice design but I’ve paid the same for much heavier silver rings.

All round disappointing.

Updated to reflect resolution of fees. Took a while and It was hard to get confirmation of the fees invoice being cancelled and plenty of back and forth but eventually was resolved and the brand helped. Ideally the brand would have resolved the issue without me having to deal with FedEx which was a draining experience.

8 December 2025
Unprompted review
Slayy logo

Reply from Slayy

Thank you so much for taking the time to update your review and for sticking with us through what was, honestly, a pretty bad experience with the import fees.

First of all, we’re really sorry for all the stress and confusion this caused you. The issue with the £25 duty and import fees was triggered on the courier’s side, not by any change to what was shown on our website or how your order was set up on our end. We have been in ongoing contact with FedEx Poland about your shipment, which is why FedEx UK support couldn’t see clear information at first about us having reached out - a frustrating gap in their internal communication.

What matters most now is that the situation has finally been resolved and no additional fees were applied in the end, exactly as it should have been from the beginning. We know it took far too much back and forth and that you had to put in time and energy you never should have had to spend, and we’re genuinely grateful that you stayed patient long enough for this to be fixed.

Rated 5 out of 5 stars

Gorgeous jewellery

Gorgeous jewellery, fast delivery, good price to quality :)

24 November 2025
Slayy logo

Reply from Slayy

Thank you Asia!

Rated 5 out of 5 stars

Beautiful silver ring:)

I recently got this beautiful silver ring from Slayy Brand, and I’m absolutely in love with it! The design is stunning - textured, with the mix of colourful sparkling gemstones. It feels very comfortable for everyday wear! Looking forward for more purchases

14 October 2025
Slayy logo

Reply from Slayy

🖤

Rated 5 out of 5 stars

Great

Fast delivery, great quality&design and price tag. Recommended!

10 October 2025
Unprompted review
Slayy logo

Reply from Slayy

Thank you Dominika!

Rated 5 out of 5 stars

Amazing jewellery

Beautiful, high quality jewellery and amazing costumer service

15 October 2025
Unprompted review
Slayy logo

Reply from Slayy

Thank you so much Zu, really appreciate it!

Rated 5 out of 5 stars

I absolutely love Slay Brand

I absolutely love Slay Brand! Their jewelry is stunning, high-quality, and perfectly designed. Every piece feels luxurious and stylish — definitely my new favorite brand! 💎✨

15 October 2025
Unprompted review
Slayy logo

Reply from Slayy

Thank you!!!

Rated 5 out of 5 stars

Super

Super, everything is nice packed with some gifts, loved it.

18 July 2025
Slayy logo

Reply from Slayy

Thanks a lot Greta - it's been a pleasure!

Rated 1 out of 5 stars

review

hi! you need to work on your customer focus and interest in your customers, not just sales. I spent a long time asking for answers in all messengers, reminding them of myself several times to get an answer to my problem.
the size chart is also very inconvenient: you have sizes 16.6 and 17.2, for example, my finger is 17.
I wanted to give myself a birthday present, but ended up with a ring that is not my size and unpleasant aftertaste inside. I did not want to deal with sending the purchase back and waiting another week for an answer from the manager, so I kept the ring for myself, but I have no desire to cooperate with your brand

29 June 2025
Slayy logo

Reply from Slayy

Hi Vika,

We understand it took us some time to get back to you, and we sincerely apologize for the delay. In fact, we reached out to you yesterday - before you left your review - to offer a discount code so you could still take advantage of the Summer Sale, not realizing you had already placed your order.

That said, we’re a bit surprised that you picking the wrong size resulted in a one-star review for us.

Our size chart is designed to be straightforward and provides specific ring dimensions for diameter and circumference, along with size conversions for US, PL, FR, and DE metrics.

Additionally, we include a complimentary ring sizer with every order, so even if a customer chooses the wrong size (which is completely normal), they can easily exchange it for the correct one.

You received the ring sizer as well, so if you’re not satisfied with the size, just let us know and we’ll be happy to replace your ring.

Rated 5 out of 5 stars

I’m really into design and form

I’m really into design and form – total freak for it, honestly – and this is one of the few brands that actually satisfies me with its product portfolio. Just received my third order and once again, it’s absolutely top-notch. Seriously impressive stuff.

17 June 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely wonderful experience

Absolutely wonderful experience! The staff was extremely professional, knowledgeable, and friendly. The quality of the jewelry is outstanding. Highly recommended!

16 June 2025
Unprompted review
Slayy logo

Reply from Slayy

Thank you for your kind words, Antonio!

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