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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. People appreciate the user-friendly design, which makes it easy for both students and parents to monitor progress. Customers highlight the program's ability to engage students, improve vocabulary, and reinforce spelling concepts. The resources are well-researched and well-constructed, and the versatility of the program allows for customization to meet individual needs. Consumers have also expressed their appreciation for the support provided by the company. The support team is responsive and helpful, offering guidance and assistance. The company is constantly improving the program, adding new features and keeping up with the times. The program is an effective tool for improving literacy performance, especially in reading and spelling.

Based on these reviews

Rated 3 out of 5 stars

Great program and worth our while; however, it is a frustrating process to get an invoice. & it would be helpful if students could re-sit placement tests six monthly or have some sort of prom... See more

Company replied

Rated 3 out of 5 stars

As a teacher of multi-levels Yrs 1-8, I find this resource invaluable for meeting the diverse needs of my students. However, I would appreciate it if the process for printing activity sheets could be... See more

Company replied

Rated 4 out of 5 stars

We use Steps web alot at Taupo Tutoring. It generally engages the students. I do find at times the lists need to be adjusted as the student has progressed beyond their ability to read or understand t... See more

Rated 4 out of 5 stars

As an administrator I have found the support that comes alongside StepsWeb has been phenomenal. No question is too hard and feedback and responses have been almost immediate. We have appreciated the... See more

Rated 5 out of 5 stars

We are new to Stepsweb but so far my son is engaging very well with it. It is easy to use for both student and parent can track progress. My son has a much more vocabulary library since he started us... See more

Rated 4 out of 5 stars

Easy to use and create your own word lists. Activities help to reinforce spelling concepts being taught. Easy for the students to use, especially those with neurodiversity.

Rated 5 out of 5 stars

Such a great, well structured and thought out programme which I have enjoyed putting in place at a school that has never used StepsWeb before. The support from the head office is amazing, and I can... See more

Rated 5 out of 5 stars

Such an amazing program. My two daughters have been using it for a few years now. Their progression in their ability to spell and work out words has been amazing. It isn't a quick fix and expect resul... See more

Rated 5 out of 5 stars

We can easily purchase more licences as needed - basically immediate. I can monitor student progress on a daily/weekly basis. Students get rewarded with medals and this is a great incentive f... See more

Rated 5 out of 5 stars

CEO Ros is an Ed Psych, expert in SLDs, she offers patient, extensive guidance and support for all questions. Staff provide in-depth support for all aspects too. Students learning and well-being is... See more

Rated 5 out of 5 stars

Such a fantastic program. Well designed and easy for parent and child to use. (We homeschool) My daughter is always asking for more screen time allowance, so that she can do more stepsweb! I'm much... See more

Rated 5 out of 5 stars

I have used StepsWeb for many years and find the students all improve on the program. Working with a small group of 4, the students found the games and their 45 mins with me fun and less distracting,... See more

Rated 5 out of 5 stars

This programme is clicking with our students who have struggled learning over years. Seeing their eyes light up at success is satisfying.

Rated 5 out of 5 stars

Our school has been using Stepsweb for a long time now and I love how they keep up with the times by constantly improving. It has become an easy programme to run and the support is fantastic. Also the... See more

Rated 5 out of 5 stars

Very easy website to navigate for children. A huge range of activities targeted at the level of each student. Interactive and high interest level for a wide range of students.

Rated 5 out of 5 stars

The programme is fantastic and so are the videos. We have put all our students on it and it is amazing to see the amount of certificates we have to print out for our assembly. It is exciting to see th... See more

Rated 4 out of 5 stars

Great tool to lift literacy performance, especially reading and spellings for my child. Thank you for developing this tool!

Rated 5 out of 5 stars

David was very helpful when I couldn't work out how to renew my licences. Your products are superb, and certainly get results. Thanks

Rated 5 out of 5 stars

Easy to sign up. This program has really helped my older children & hoping it will be the same for my youngest Would be helpful if the printables had a left handed option.

Company replied

Rated 5 out of 5 stars

I am using StepsWeb to help me learn basic Maori in my own time for personal professional development. The beauty of the Steps programme is it versatility, data recording and being able to choose and... See more

Rated 5 out of 5 stars

This app is brilliant. I signed up for both kids. Spelling and sentence building really helps. I love that you can track their chronological age and their spelling age and work out how long it will ta... See more

Rated 5 out of 5 stars

StepsWeb Subscriptions and coursebooks. We order course books and subscriptions annually as part of our literacy program and I am always impressed at the friendly and prompt service at StepsWeb. The... See more

Rated 1 out of 5 stars

the sound system was very bad I couldent heare the sound it is not my PC`s fault its steps webs fault

Company replied

Rated 5 out of 5 stars

It was so easy to deal with Steps. From the purchase to setting up the kids accounts. Also when I had a problem I was responded to very quickly and it was resolved in super fast time!

Rated 4 out of 5 stars

Putting Stepsweb into three schools, it is a really effective resource, to supplement the structured literacy approach. With all the implementation of the new curriculum the challenge is with sustaina... See more

Rated 5 out of 5 stars

So easy to Renee licences. It was immediate, which made it simple and ready for our staff to load and start using.

Rated 5 out of 5 stars

A gauge or profile of progress is non-existent for mature students. This is unfair; otherwise, very helpful and supportive!

Company replied

Rated 5 out of 5 stars

So straight forward and simple to renew and adjust. Really good comms and an excellent product. Our kids love it!

Rated 5 out of 5 stars

Great resource, very beneficial to the students. Easy to track them, easy to add new students.

Rated 1 out of 5 stars

No sound constantly. very buggy ui that bugs out on kids iPad ( screen go tiny ).

Company replied

Rated 5 out of 5 stars

We already had StepsWeb set up in our kura but the license had lapse. The set up was so quick and smooth.

Rated 5 out of 5 stars

Always most efficient process when ordering books or subs. Unfailingly helpful with other inquiries.

Rated 5 out of 5 stars

I LOVE STEPS WEB! I do think that maybe the steps test could be a bit better not just spelling.


Company details

  1. #1 of 1 best companies in Literacy Program
  2. #6 of 6 best companies in Educational Institution
  3. #1 of 1 best companies in Educational Supply Store

Written by the company

StepsWeb is a unique, student-centred solution that adapts to each learner and follows a structured, cumulative literacy progression. StepsWeb is particularly effective as a whole-class resource, particularly for individuals with dyslexia and other learning challenges. StepsWeb enables every teacher to effectively monitor students, generate comprehensive reports, and tailor the program to each individual’s literacy needs quickly and efficiently. Often referred to as the specialist tool built for non-specialists, StepsWeb equips teachers with the tools required to enable every student to succeed without overwhelming amounts of paperwork.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

145 reviews

5-star
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Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Superb support

As an administrator I have found the support that comes alongside StepsWeb has been phenomenal. No question is too hard and feedback and responses have been almost immediate. We have appreciated the guidance and support just as much as our teachers and students have enjoyed using the amazing resources. Thanks team!

1 December 2025
Rated 5 out of 5 stars

A gauge or profile of progress is…

A gauge or profile of progress is non-existent for mature students. This is unfair; otherwise, very helpful and supportive!

25 November 2025
StepsWeb logo

Reply from StepsWeb

Hi Patricia. Sorry to hear that you cannot find the progress information for your older students. There is progress information available for any student working on the Course.

Use the Class Progression report to see the progress students are making. This report is available for all students regardless of their age. The Class Progression chart shows you where your student started on the Course and gives you a visual of the progress they have made over a time period you choose.

I will email you with more detail about where you can find progress information on StepsWeb.

Rated 5 out of 5 stars

Excellent communication

CEO Ros is an Ed Psych, expert in SLDs, she offers patient, extensive guidance and support for all questions. Staff provide in-depth support for all aspects too. Students learning and well-being is their priority and they go above and beyond. The audio visuals build phonological processing, without overwhelming the senses with flashy animation.

17 November 2025
Rated 1 out of 5 stars

No sound constantly

No sound constantly. very buggy ui that bugs out on kids iPad ( screen go tiny ).

24 November 2025
Unprompted review
StepsWeb logo

Reply from StepsWeb

Sorry to hear you are having issues with the sound on StepsWeb. You are welcome to contact us directly so we can get this issue sorted out.

Rated 5 out of 5 stars

Easy to sign up

Easy to sign up. This program has really helped my older children & hoping it will be the same for my youngest
Would be helpful if the printables had a left handed option.

23 October 2025
StepsWeb logo

Reply from StepsWeb

Hi Natasha. Thank you so much for taking the time to share your experience with StepsWeb!

There is a Left handed option for the handwriting printables which you can set via the Learning Settings tab on your Edit Student screen.

If you have any further questions or feedback, please don't hesitate to reach out to us.

Rated 5 out of 5 stars

Great website for schools

Very easy website to navigate for children. A huge range of activities targeted at the level of each student. Interactive and high interest level for a wide range of students.

22 October 2025
Rated 5 out of 5 stars

Such an amazing program!

Such an amazing program. My two daughters have been using it for a few years now. Their progression in their ability to spell and work out words has been amazing. It isn't a quick fix and expect results in a few weeks, it is something children need to put a bit of time and effort in each week, and the long-term results are well worth the effort. I wish I had known about this program earlier and I would have definitely started my children on it from when they first started school. In saying that, starting later is fine too. Thank you StepsWeb for the amazing, well researched and well-constructed learning platform :)

16 October 2025
Rated 5 out of 5 stars

This is a great resource, my son and I love it. Thanks for creating this learning resource.

We are new to Stepsweb but so far my son is engaging very well with it. It is easy to use for both student and parent can track progress. My son has a much more vocabulary library since he started using it and his spelling has greatly improved.
I would like it have an aspect of descriptive writing within the content to challenge children's writing capabilites. So far we are both enjoying the app. The price is affordable for what you get. Excellent resource.

3 October 2025
Rated 5 out of 5 stars

This app is brilliant

This app is brilliant. I signed up for both kids. Spelling and sentence building really helps. I love that you can track their chronological age and their spelling age and work out how long it will take them to catch up.

12 September 2025

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