Great piece of equipment once up. Delivery was very good also. Like so many others the instructions were awful and confusing, Strongway would do themselves a favour to have those rewritten as could be... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
Based on these reviews
Company details
About Strongway Gym Supplies
Written by the company
Welcome to Strongway Gym Supplies — your ultimate partner in fitness excellence. We are proud to be one of the leading suppliers of premium gym equipment, catering to athletes, fitness enthusiasts, commercial gyms, and home workout spaces worldwide.
At Strongway, our mission is simple: to empower strength, endurance, and transformation through the best quality gym products at unbeatable value. We believe that every journey to health and fitness deserves reliable, durable, and professional-grade equipment — and we are here to deliver exactly that.
🏋️ Our Product Range
From Smith Machines, Power Cages, Squat Racks, Multi-Gym Machines, to Barbells, Weight Plates, Weight Benches, Dumbbells, Adjustable Dumbbells, Kettlebells and Flooring Solutions, we offer a wide selection to fit all training needs. Every product we supply is carefully tested for durability, safety, and performance. Whether you are building a personal home gym or outfitting a large-scale fitness centre, Strongway Gym Supplies has the tools you need to succeed.
🌟 Why Choose Strongway Gym Supplies?
- High-quality, commercial-grade equipment
- Competitive prices with no compromise on quality
- Expert advice from a team passionate about fitness
- Fast, reliable shipping and outstanding customer service
- Trusted by professional trainers, gym owners, and athletes worldwide
🛒 Ready to upgrade your fitness space?
Visit our store today 👉 https://strongway.co.uk/
🚚 Fast delivery available across the country!
💬 Customer Satisfaction at Our Core
Your feedback drives us. Every review, every success story, and every gym we help build fuels our commitment to excellence. We take pride in offering a seamless shopping experience backed by professional support at every step of your journey.
🔧 Expert Support
Not sure what you need? Our experienced team is ready to help design and equip your space with the right solutions for your goals. We're with you from selection to setup — and beyond.
Join thousands of fitness enthusiasts and industry professionals who trust Strongway Gym Supplies.
Stronger Together. Stronger With Strongway. 💪
Promotions & Exclusive Offers
Free Shipping on ALL ORDERS
Contact info
WARWICK, United Kingdom
- [email protected]
- strongway.co.uk
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Communucation dire
Communication is dire if something isn't right. Phone calls not returned, emails not responded to. I have a multigym which is not fit fir purpose as part missing. I will be contacting trading standards.
Outstanding customer service from Strongway Gym Supplies!
I had such a positive experience dealing with Manish from Strongway Gym Supplies. Although I needed to return my order (through no fault of the company), the entire process was handled absolutely brilliantly.
Manish was incredibly helpful from start to finish. He arranged a courier collection for me, which meant I didn’t have to struggle carrying an extremely heavy box to a parcel shop, something I really appreciated. Communication was prompt and clear throughout, and I was given simple, step-by-step instructions that made everything stress-free.
My refund was issued within the advised timeframe, exactly as promised.
I wouldn’t hesitate to recommend Strongway Gym Supplies to anyone. Truly exceptional customer service — thank you again!
Great equipment at good price
Great equipment at good price, and delivered in super speedy time. The weights are made to fit an Olympic bar with a 2" hole. However, the weight bench has 1" bars, so the weights woble. Contacted the company who advised I purchase adapters and they would reimburse me. Fantastic customer service, I'm very happy.
Not forthcoming with installation instructions
The unit itself is great quality and sturdy - certainly more so than I was expecting. BUT installation was made MUCH harder by the lack of instructions.
It came with an A5 poor printout with no words, just blotchy pictures. Before putting together, I emailed asking if they had anything more detailed and they sent me a PDF version. Much better but still not great - and why not send it with the order?
When I started to put it together, most of the frame was obvious and could have probably done it without instructions, but when it came to the pulley system, part of the instructions were completely missing and it didn't even list the weight 'pin' at all or how it fixed from the weights to the pulley. When emailing them again, they had a installation video available - again, not sent to me at the time, but when I asked. It caused hours of extra time to put it together. All in all, frustrating.
Outstanding costumer service.
Outstanding costumer service.
I had a problem with my order and manish was amazing and he sorted out my issue easily without any issues.
Would highly recommend using this company. I for sure would use them again!
Thank you manish!
Good communication
From when DPD supposedly lost my items, speaking to customer service it was quickly resolved. Manish sorted it out where I got my item the next day. Great communication keeping track of the item. Thanks for all of your help.
Adjustable Dumbbells
Great gear, very well designed and constructed, good communication and delivered very quickly
Strongway Multi Gym with Weights
Great piece of equipment once up. Delivery was very good also. Like so many others the instructions were awful and confusing, Strongway would do themselves a favour to have those rewritten as could be so much easier. Only slight niggle is that it's a little noisier than expected where the weights go up and and down along the metal guiding bars which tends to be enhanced by the metal shields around them.
Great customer service
Equipment was delivered promptly, but one plastic item was cracked on receipt. An email including photo of damaged item was responded to quickly and replacement sent out immediately with no quibble. Great customer service.
A bit confusing.
All good except that I was given two different delivery times. I thought that the later time had replaced the earlier one. It would have been helpful if it had been explained that the order had been split so that there were two separate deliveries.
Fantastic customer service.
Fantastic customer service.
I ordered the wrong set of dumbells and within 7 days had them collected and a replacement set.
Adjustable dunbells 32kg 2kg increments are a great piece of kit, no issues whatsoever.
Delivery on time
Delivery on time. Although it was mainly ready assembled,
what remained was easily put together.
Excellent.
quick and easy good customer service
We are really impressed with our multi…
We are really impressed with our multi gym. You can do so much on it. It’s great quality and was straight forward to put together.
Communication with strongway was excellent and the couriers they use.
Very happy 😃 would highly recommend
Excellent customer service from Manish
Excellent customer service from Manish. Very responsive - including over the Christmas period. The equipment seems to be pretty good too.
Great service
Great service
Delivered all packed no problem
Instructions a little difficult to follow
Top class after sales customer service - Purchased Cable Crossover
I ordered Cable Crossover Machine from Strongway in Jan-26. Order was communicated via email and delivered via DX promptly. DX failed to deliver 1 accessory (6 ft Barbell) on the same day. I sent an email to Strongway and prompt response was received with another confirmation of DX delivery arranged for next day. The Barbell turned out to be wrong in measurement and did not fit the crossover J-Hooks. Again Strongway promptly arranged a collection and issued a refund. A guy named Manish helped mostly with email responses and initiating prompt actions. The crossover is of very good quality and all is well so far. I feel confident due to their prompt responses that if I am to face any problem with this crossover in future, they would provide good customer support.
Excellent machine, solid & very straightforward to build . Fantastic company to deal with .
Fantastic company to deal , exceptionally quick delivery.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
