Synoshi Reviews 6,044

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the user-friendly website and the quality of the product. Many consumers highlight how the tool makes cleaning more efficient, especially in awkward places around the home. People with limited mobility find these tools life-changing. However, some reviewers express concerns about the ordering process, particularly regarding the additional costs of attachments and a limited timeframe to place orders. Some customers report missing items or difficulties with returns, while others mention receiving excessive promotional calls after their purchase. There are mixed opinions regarding the product and order.

Based on these reviews

Rated 4 out of 5 stars

I honestly thought the synoshi came with all the attachments! However, when going through the ordering process, I found that the various attachments were an extra cost! I do sincerely hope that I do... See more

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Rated 4 out of 5 stars

The Synoshi is a great idea and makes cleaning much more efficient. However, I struggle to supply it properly with water and soap. It can’t really clean when it’s dry, and not every brush works equall... See more

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Rated 4 out of 5 stars

Actually gets the burnt on grime off my air cooker!!! As someone with physical disabilities due to arthritis and fibromyalgia,this is a blessing....upstairs window frames next..if it ever stops rainin... See more

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Rated 4 out of 5 stars

Well, after all the ads hitting me I'm taking the plunge. Had been thinking about another type, but it doesn't have replacement pads yet. Didn't go for any add ons (you'll be bombarded before you chec... See more

Rated 5 out of 5 stars

Great product, love ever attachments got them ordering more,for a person with limited mobility these change your life I wish someone would have made such an amazing product years ago.. Thank you Synos... See more

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Rated 5 out of 5 stars

The simplicity of the ordering process and explanation of each product and it's function. Being in my late 60's I've been looking for easier ways to get household tasks done during the day that's not... See more

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Rated 3 out of 5 stars

I liked it has very user friendly interface that's clear & work thru each category of ordering items quickly but accurately. I disliked the fact of having a 15 min timeline to place an order & you ha... See more

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Rated 5 out of 5 stars

After complaining about my purchase of attachments that didn’t fit, a lady called Joan stepped up for the company and really looked after me. Joan made sure I had the right attachments and refunded m... See more

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Rated 5 out of 5 stars

This is a really nice, neat little gadget that I know I will use a lot. In particular for cleaning the shower on a frequent basis and also - with the soft attachment/head - for cleaning settees afte... See more

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Rated 5 out of 5 stars

We had purchased 1 from an acquaintance that works extremely well, lasting charge and aids in cleaning. We placed this order in case of brush failure and for use on other cleaning jobs, shop, car, etc... See more

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Rated 5 out of 5 stars

Even with limited mobility now, I take pride in keeping things clean. I was so impressed by how effectively this cleaned my baseboards—right into every crack. Thank you for making such a useful produc... See more

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Rated 5 out of 5 stars

Found it interesting, explainations were helpful, the differences of the brushes, the guidance of going thru all the Info, making sure we had all the Choices we were able to choose from. Quite compl... See more

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Rated 3 out of 5 stars

Liked the discounted cleaner price but thought all the parts come with the cleaner like the handle & UV light & scrubbing attachments. Only find out after you purchase that you need to purchase the... See more

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Rated 5 out of 5 stars

With this electric brush and its accessories, I can clean more effectively as I can better spread the cleaning products on different surfaces such as walls, bathroom stalls, windows, ceramic floors, w... See more

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Rated 5 out of 5 stars

Site provided clear, concise information about an excellent product. So easy to use. So useful. Synoshi is not " just another gadget", this works and really does mean less time cleaning; especially... See more

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Rated 1 out of 5 stars

Product was very average and once I got on their database they continuously harassed me with phone calls - usually at 8pm on a Friday evening when I was trying to relax. Despite repeated requests to b... See more

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Rated 5 out of 5 stars

The whole process was informative, easy to understand and the payment process was fast. However, I didn't receive a confirmation number, nor did I see the final pymt amount charged against my account... See more

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Rated 1 out of 5 stars

Still have not received the 2 Pro Power Scrubbers ordered on November 17th. Contacted Customer Support 3 times talking with them 12/5, 12/10, and 12/16. Each time with the same result. That being the... See more

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Rated 4 out of 5 stars

Too many add-ons that should be included in the original offer. You say no bending or stretching but don't include the extender. You make us pay an additional charge to make that claim happen. Hopefu... See more

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Rated 1 out of 5 stars

I cannot comment on my purchase as I am still awaiting delivery after two weeks. Perhaps when it is finally delivered I will be able to express an opinion as to its worth as a cleaning device.

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Rated 1 out of 5 stars

Why don't you display all the add ons from the beginning? Adding showing them one after the other after the original payment has been made,under mines Trust. Makes one beginning to wonder about the... See more

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Rated 3 out of 5 stars

Not sure why you folks just don't have a regular ordering process where one can view one's shopping cart, and then make adjustments. I ended up ordering more steel brushes than I need, and it's alre... See more

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Rated 3 out of 5 stars

Going thru each option with pricing very clear was appreciated. There really needs to be a grand total with any extra items purchased. I have no idea how much I just spent. With that being said, on... See more

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Rated 2 out of 5 stars

My major concern is the lack of an invoice regarding my purchases after several reassurances that they had sent one out ... but a month later I am still waiting. Also am still awaiting delivery of 2... See more

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Rated 1 out of 5 stars

I ordered a power spin cleaner and several attachments. When they came, the attachments do not fit the brush. I contacted customer service (only by email because I could SPEAK with anyone) and... See more

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Rated 4 out of 5 stars

I would have given a five star review except for all tihe extra offers after my basic purchase. It made me feel that your initial offer was incomplete; as if you were hiding the fact that more was nee... See more

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Rated 4 out of 5 stars

Ordering and checkout are fairly quick and simple. It would be great if all available extras were able to put into cart before checkout instead of having to click yes or no on every single attachment.... See more

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Rated 4 out of 5 stars

It was easy to follow the instructions for ordering .The only slight complaint is all brushes are added extras, and the advertised price on first page was slightly lower than the price on the first it... See more

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Rated 3 out of 5 stars

IF I receive my exact order, you deserve five stars. My last order came with two Synoshi machines. I only ordered ONE, and I also ordered several special cleaning heads, which I did not receive. I lov... See more

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Rated 1 out of 5 stars

Your company could stand behind what they advertise!! I ordered what I saw on their commercial video which should have included a cone brush and an extension handle. Neither of those items are include... See more

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Rated 5 out of 5 stars

My husband was gluing a few pieces of wood together and accidentally dropped the Krazy glue container an it went all over the paper we had protecting counter..oh my,, the paper attached itself to the... See more

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Rated 5 out of 5 stars

Fairly easy shopping experience. Don’t particularly like the add ons after making your purchase. It would be nice to give all options in the beginning.

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Rated 3 out of 5 stars

Communication was good. Slight delay in delivery due to Easter. Disappointed no corner brush included. Overall results not as good as shown, especially for grouting. Soft foam pad has scratched stainl... See more

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Rated 1 out of 5 stars

I bought the wrong Synoshi handle extension. When I called to return it, customer service asked if I'd opened the box. Because I had—which is necessary to verify the product is wrong—they instantly re... See more

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Rated 3 out of 5 stars

Well I haven’t tried it yet. But I don’t like that they don’t tell you what shipping costs are before hand and I don’t like that they sell everything separately!! It should come all together like the... See more

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Rated 2 out of 5 stars

I expected a cone shaped attachment which I didn’t get. Also a stick attachment. I thought since they weren’t included there would be information on how to order them. I see there are other attachmen... See more

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Rated 3 out of 5 stars

Brushed expensive on a limited income. Be nice for seniors to have some brushes included or at least the extension rod. Especially hard for seniors to reach, bend.

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Rated 1 out of 5 stars

Poor. Heaps of emails pushing extra parts plus three weeks running i had phone calls. Order never arrived. Took a few weeks but was eventually refunded. Was told courier had not picked the item up... See more

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Rated 4 out of 5 stars

I feel that the Synoshi cleaning tool should help me clean areas much easier than currently. I have had cancer twice & it's very difficult to clean because I have neuropathy in both legs. I'm looking... See more

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Rated 4 out of 5 stars

Am wanting to send back defective bottom part on last month’s order! Want to try this handheld device instead! Have arthritic hands, and the other was not only defective on the extension wand but hard... See more

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Rated 1 out of 5 stars

UPDATE: Matter now resolved. Synoshi have replaced the unit and all appears to be working. Thank you Synoshi for resolving this matter. Much appreciated. Received faulty item - will not tur... See more

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Rated 4 out of 5 stars

Machine itself looks good, but very confused with all the add-ons. I thought I was buying the best there is as from the advertisement targeting senior citizens, I am 80+ and my wife has chronic joint... See more

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Rated 3 out of 5 stars

I like how it works, and that there is a cover for the charging point to keep it clean. However as an older person without particularly strong hands, the heads, once attached, are almost impossible t... See more

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4.2

Great

TrustScore 4 out of 5

6K reviews

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Rated 4 out of 5 stars

first order

first order so I can't say much

12 February 2026
Unprompted review
Synoshi logo

Reply from Synoshi

Hello Arnold,

Thank you for sharing your experience with your first order. We appreciate you taking the time to leave a review. If you have any questions or need further assistance, please feel free to reach out to our customer service team at https://support.synoshi.com. We're here to help.

Thank you for choosing Synoshi.

Synoshi Support Team

Rated 5 out of 5 stars

Getting through all the extra add ons…

Getting through all the extra add ons after my order, just kidding. It was very annoying.

12 February 2026
Unprompted review
Synoshi logo

Reply from Synoshi

Hello Linda,

Thank you for your feedback. We apologize for any annoyance caused by the extra add-ons after your order. We are committed to providing a smooth experience and appreciate your patience.

If you have any further concerns, please reach out to our customer service team at https://support.synoshi.com.

Thank you once again for your understanding.

Synoshi Support Team

Rated 4 out of 5 stars

It was not great because it made it…

It was not great because it made it hard to know the total before purchase.

12 February 2026
Unprompted review
Synoshi logo

Reply from Synoshi

Hello Lynda,

We apologize for the inconvenience caused by not being able to know the total before purchase. We understand how important it is to have clarity on pricing beforehand. This issue might be due to a technical glitch that we are currently investigating.

Please allow us some time to look into your case and get back to you. Thank you for your patience and understanding.

If you have any further questions, please contact our customer service team at https://support.synoshi.com

Synoshi Support Team

Rated 3 out of 5 stars

To many questions

To many questions. You buy one thing and then next they send all this other stuff to buy.

12 February 2026
Unprompted review
Synoshi logo

Reply from Synoshi

Hello Judy,

Thank you for sharing your feedback with us. We understand that receiving additional marketing materials can be overwhelming. We value your input and will work to improve our communication process. If you have any further concerns or questions, please feel free to reach out to our customer service team at https://support.synoshi.com.

Thank you for your patience and understanding.

Synoshi Support Team

Rated 5 out of 5 stars

It is so easy to use

It is so easy to use. It has made my cleaning time half of what I was doing. No more straing on my body

12 February 2026
Unprompted review
Synoshi logo

Reply from Synoshi

Hello Barry,

Thank you for your wonderful feedback! We're delighted to hear that our product has made your cleaning routine easier and more efficient.

https://support.synoshi.com

Synoshi Support Team

Rated 4 out of 5 stars

It was easy to order

It was easy to order. Didn't like all the steps to go through for parts I didn't want. I want to make sure it works well before ordering extra parts.

11 February 2026
Unprompted review
Synoshi logo

Reply from Synoshi

Hello NS Debbie,

Thank you for your feedback and for choosing to order with us. We apologize for any inconvenience you experienced with the ordering process, especially concerning the extra parts. We understand your concerns and appreciate your caution in ensuring that the product works well before ordering additional parts.

If you have any questions or require assistance, please do not hesitate to contact our customer service team at https://support.synoshi.com.

Thank you for your understanding and support.

Synoshi Support Team

Rated 5 out of 5 stars

Everything Was Made Clear & Transparent…

Everything Was Made Clear & Transparent
About This Offer, Very Straightforward, Hopefully, I Will Receive My Synoshi
Delivered To My Home Very Soon!!!

11 February 2026
Unprompted review
Synoshi logo

Reply from Synoshi

Hello Sonia,

Thank you for your positive feedback. We're glad to hear that everything was made clear and transparent for you. We hope your Synoshi will be delivered to your home very soon. If you need any assistance in the meantime, feel free to contact our customer service team at https://support.synoshi.com.

Thank you for choosing Synoshi.

Synoshi Support Team

Rated 4 out of 5 stars

Good, but just a thought to make it better

It would be better if you offered it with the extra attachments especially the extension pole were offered with it at the start instead of after purchase. You could then sell it with or without the attachments

11 February 2026
Unprompted review
Synoshi logo

Reply from Synoshi

Hello Joyce,

Thank you for your feedback and for sharing your thoughts on our product offerings. We appreciate your suggestion regarding the inclusion of extra attachments, such as the extension pole, with the initial purchase. It's insights like yours that help us improve our services and offerings.

If you have any further questions or need assistance, please feel free to contact our customer service team who will be happy to help.

https://support.synoshi.com

Thank you for your review.

Synoshi Support Team

Rated 5 out of 5 stars

Quick and user friendly

Quick and user friendly

11 February 2026
Unprompted review
Synoshi logo

Reply from Synoshi

Hello Sharon,

Thank you for your wonderful review! We're delighted to hear you found our service quick and user-friendly. Your positive feedback motivates us to continue providing excellent service.

If you ever have any questions or need assistance, feel free to contact our customer service team at https://support.synoshi.com.

Thank you for choosing Synoshi!

Synoshi Support Team

Rated 5 out of 5 stars

Hopefully true

The find of this cleaning tool is great. I have high hopes that it works great as advertised

11 February 2026
Unprompted review
Synoshi logo

Reply from Synoshi

Hello Barbara,

Thank you for sharing your positive feedback with us! We're thrilled to hear that you've found our cleaning tool to be impressive and have high hopes for its performance. Your satisfaction is our top priority, and we are committed to delivering products that meet your expectations.

If you have any questions or need further assistance, please don't hesitate to reach out to our customer service team. They are available to help at any time.

https://support.synoshi.com

Thank you for your support.

Synoshi Support Team

Rated 4 out of 5 stars

Had major problems putting in a…

Had major problems putting in a multiple order. But that was rectified apart from initial problem

11 February 2026
Unprompted review
Synoshi logo

Reply from Synoshi

Hello Teresa,

Thank you for your review. We apologize for the inconvenience you experienced with placing a multiple order. We're glad to hear that the issue was rectified. If you have any remaining concerns, please don't hesitate to reach out to our customer service team for further assistance.

https://support.synoshi.com

Thank you for your understanding.

Synoshi Support Team

Rated 5 out of 5 stars

New cleaner

I received my cleaner promptly.
Not had time to use it very much yet.
Did try on my mini oven but did not shift the crime.

1 February 2026
Synoshi logo

Reply from Synoshi

Hello Dot,

Thank you for sharing your experience with your new cleaner. We appreciate your promptness in receiving the product and your feedback regarding its usage. If you are facing any issues with its effectiveness, we recommend contacting our customer service team so they can assist you further.

Thank you for giving us the opportunity to address your concerns.

https://support.synoshi.com

Synoshi Support Team

Rated 5 out of 5 stars

Great quality

Great quality, long battery life

10 February 2026
Unprompted review
Synoshi logo

Reply from Synoshi

Hello,

Thank you for your positive feedback. We're pleased to hear that you're satisfied with the quality and battery life of our product. If you have any questions or need further assistance, feel free to contact our customer service team at https://support.synoshi.com.

Thank you for your support.

Synoshi Support Team

Rated 4 out of 5 stars

Simple to order

Simple to order - this looks like a useful tool.

10 February 2026
Unprompted review
Synoshi logo

Reply from Synoshi

Hello,

Thank you for your positive review. We're delighted to hear that you found the ordering process simple and that our tool seems to be useful. If you have any questions or need any assistance, please feel free to contact our customer service team at https://support.synoshi.com.

Thank you for your support.

Synoshi Support Team

Rated 5 out of 5 stars

The best product ever 👌

I'm so happy with the Synoshi.
Makes my cleaning more easier than before. ❤️❤️❤️

15 January 2026
Unprompted review
Synoshi logo

Reply from Synoshi

Hello Bozena,

Thank you so much for your kind words! We're thrilled to hear that Synoshi has made your cleaning easier and that you're happy with your purchase. It's feedback like yours that motivates us to continue delivering quality products.

If you ever need assistance or have any questions, feel free to reach out to our customer service team at https://support.synoshi.com

Thank you for choosing Synoshi.

Synoshi Support Team

Rated 1 out of 5 stars

I just ordered your product

I just ordered your product. So i cant review it yet. Thank you.

10 February 2026
Unprompted review
Synoshi logo

Reply from Synoshi

Hello Michelle,

Thank you for sharing your feedback with us, even if you haven't had the chance to try our product yet. We hope that once you receive the product, it meets your expectations. If there are any issues or if you need assistance, please feel free to reach out to our customer service team at https://support.synoshi.com.

Thank you for your understanding.

Synoshi Support Team

Rated 5 out of 5 stars

Very easy to order

Very easy to order. Explanation of additional accessories.

10 February 2026
Unprompted review
Synoshi logo

Reply from Synoshi

Hello Rose Marie,

Thank you for sharing your positive experience with us! It's great to hear that you found the ordering process easy and appreciated the explanation of additional accessories.

If you have any further questions or need assistance, feel free to reach out to our customer service team.

https://support.synoshi.com

Thank you for choosing Synoshi!

Synoshi Support Team

Rated 4 out of 5 stars

I didn’t care for having to navigate…

I didn’t care for having to navigate through all of the additional “one time offers” to complete my order.

10 February 2026
Unprompted review
Synoshi logo

Reply from Synoshi

Hello Renee,

Thank you for sharing your feedback. We apologize for any inconvenience you encountered when navigating through the additional offers to complete your order. We understand how this might have disrupted your experience and are grateful for your patience.

If you need further assistance, please don't hesitate to reach out to our customer service team at https://support.synoshi.com.

Thank you for bringing this to our attention.

Synoshi Support Team

Rated 3 out of 5 stars

I liked it has very user friendly…

I liked it has very user friendly interface that's clear & work thru each category of ordering items quickly but accurately. I disliked the fact of having a 15 min timeline to place an order & you have to order brush head attachments separately, I'm unsure if the tool itself even has a cleaning head of any kind on it when it's purchased. I mean that would suck waiting to get this new cleaning tool only when it arrives, there's no head on it "at all", that would make for a bad bad day! You are given a chance to order cone brushes, round brushes, an upgraded battery & a 3 YR Warranty. ***THERE WASN'T ANY place when doing order allowing you to order any other accessories offered (ie. Extension handle, cleaning soln tablets, etc.)
I disliked that I never was shown an order page to review showing at least what my cost ended up being before submitting my order to be processed. I guess I'll find out thru my bank. That's about all I can think of.

10 February 2026
Unprompted review
Synoshi logo

Reply from Synoshi

Hello Sharon,

Thank you for your feedback. We’re glad to hear that you found our interface user-friendly and intuitive for ordering items. However, we understand your concerns regarding the timeline for placing an order and the availability of brush head attachments and accessories. It's important to us that you receive a complete cleaning tool kit upon arrival.

Regarding the order review page, we understand how essential it is to see the final cost before processing your order, and we aim to improve this aspect. Your input is invaluable as we continue to enhance our customer experience.

For further assistance or inquiries about your order, please feel free to contact our customer service team at https://support.synoshi.com.

Thank you for bringing this to our attention.

Synoshi Support Team

Rated 5 out of 5 stars

Gifting a Synoshi to a friend!

I have had a great experiance with this product in the past so I am buying this again as a gift

10 February 2026
Unprompted review
Synoshi logo

Reply from Synoshi

Hello Dennis,

Thank you for sharing your positive experience with our product and for choosing to purchase it again as a gift. We're thrilled to hear that you've had a great experience in the past. We hope that the recipient enjoys it as much as you have.

If you have any questions or need assistance, please feel free to reach out to our customer service team at https://support.synoshi.com.

Thank you for your support.

Synoshi Support Team

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