They effed up my order and there's no way to contact them. Edit: they sent me my order correctly when I contacted them via their website, but their email still seems to not be replieable
Company replied
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They effed up my order and there's no way to contact them. Edit: they sent me my order correctly when I contacted them via their website, but their email still seems to not be replieable
Company replied
I can only recommend. Hello everyone from Slovakia who found this web with good prices and fast/discreet shiping. Recently legalized CBD flowers is great news for my country. Don’t believe the words... See more
Company replied
We've been a customer for two years and have placed 10 orders, but now something's gone wrong. The money has been debited from our account, but we haven't received the package. We can't get through to... See more
Perfect 👌🍃💚 Literally. Delivery was earlier than expected. Prices are extremely good. Quality of the flower and hash is top-top shelf. I bought 5g Charas (which is extremely good), some... See more
Cannabis CBD Premium Suisse. Livraison Offerte et Garantie. Excellent rapport qualité prix.
Route de Granges, 1607, Palézieux, Switzerland
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They effed up my order and there's no way to contact them.
Edit: they sent me my order correctly when I contacted them via their website, but their email still seems to not be replieable

Reply from The Swiss Hemp

Reply from The Swiss Hemp
We've been a customer for two years and have placed 10 orders, but now something's gone wrong. The money has been debited from our account, but we haven't received the package. We can't get through to customer service.
This company keeps illegally spamming me, although I never opted in. The seem to be on a spam network with cannabuben, where a multitude of companies share email addresses for marketing. Please be aware .
I obviously contacted there customer service, the cannabuben customer service and all other parties that belong to this group of spamming and email address sharing group. All chose to ignore this data privacy complaint

Reply from The Swiss Hemp
RIP semi-synth. 10-OH-HHC
Hello fully synth. no CoA, non-existent, non-psychoactive (advertised AS such) THCX… I used to give 5 starts every time to SH… :(
They illegaly buy email addresses from other cannabis shops to send marketing emails without an optin from the customer. Cannabuben.de sold or lost the email adresses in a hack that actively are used in the swisshemp.com marketing campaign.

Reply from The Swiss Hemp

Reply from The Swiss Hemp
First time ordering from this site.All went well great products excellent costumer service and fast shipping.Highly recomended
Great tasty buds thanks swiss hemp 😁 👍 will order again ...
Last week I ordered 100gr of CBD.
Only got 50gr. I did my complaint, and got a mail from custumorservice asking me if i wanted a coupon for the missing product.
I agreed to the coupon. But then I never recieved it.
I send another mail to custumor service asking about the coupon, but they don't reply anymore. TOTAL RIPP OFF.
Then I informed with 2 friends who also ordered CBD here. And found out they also had issues.
1 Friend had the exact same problem.
the other friend of me, didn't recieved anything. so he had totally lost his money.
I can advice everyone not to buy here unless you want to problems or even lose your money.
The Swiss hemp can no longer ship to the UK no longer have a deal with customs can't find anywhere does trimm same price as the swiss hemp hopefully they will be back soon taking orders
stopped delivering to UK. can no longer choose united kingdom in the region / country section on checkout so you are unable to pay

Reply from The Swiss Hemp
CBD Flower looks nothing as shown in pictures. Made a complaint, stated they would refund me and has gone ghost close to two months. They will purposely ignore you just to not reimburse you. The customer care and flower SUCKS
UPDATE 11-22-24: As you see below, they refuse to send me my money back , as i never asked for flower in return! I WANT Y REFUND! Scam company!!!

Reply from The Swiss Hemp
Great company to deal with I've been using tsw for a few years now I had one lost package and they sent replacement after contacting them, their crumble wax is really smooth and strong long lasting, baby buds great for mixer with some thc sublime experiences, much love guys 💙 Greg
So I want to give this place another review after I have tried many other online cbd shops, this place has never let me down, always great flower and delivery. The people over there are great with help and I just love the quality of flower. my fav is gelato and the orange gelato. cant go wrong with them. but there are many other strains and they always have deals on. hope you guys enjoy it as I do.
No customer support at all. Emailed the support address 10 times with no reply. Facebook no reply. Instagram replies but doesn't help. Avoid.

Reply from The Swiss Hemp
After having an issue with one of the parcels,eventually Lovely Miss Daphné was more than helpful in solving a problem,So Thank You again and for that-Great Job!Also I must admit honestly I have to give You overall score of 5*Stars💪🏼👍🏼👌🏼🙌🏼!!!

Reply from The Swiss Hemp
Top quality for your money, quick delivery. Good support team if you have questions. They will answer within 24h
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