The Swiss Hemp Reviews 539

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

They effed up my order and there's no way to contact them. Edit: they sent me my order correctly when I contacted them via their website, but their email still seems to not be replieable

Company replied

Rated 5 out of 5 stars

I can only recommend. Hello everyone from Slovakia who found this web with good prices and fast/discreet shiping. Recently legalized CBD flowers is great news for my country. Don’t believe the words... See more

Company replied

Rated 1 out of 5 stars

We've been a customer for two years and have placed 10 orders, but now something's gone wrong. The money has been debited from our account, but we haven't received the package. We can't get through to... See more

Rated 5 out of 5 stars

Perfect 👌🍃💚 Literally. Delivery was earlier than expected. Prices are extremely good. Quality of the flower and hash is top-top shelf. I bought 5g Charas (which is extremely good), some... See more

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Company details

  1. Cannabis store

Written by the company

Cannabis CBD Premium Suisse. Livraison Offerte et Garantie. Excellent rapport qualité prix.


Contact info

3.9

Great

TrustScore 4 out of 5

539 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

They effed up my order and there's no…

They effed up my order and there's no way to contact them.

Edit: they sent me my order correctly when I contacted them via their website, but their email still seems to not be replieable

17 December 2025
The Swiss Hemp logo

Reply from The Swiss Hemp

Hello Ivo,

A contact form is available on our website for you to reach customer service.

Please contact us; we will be happy to assist you.

Anaïs, theswissemp.com

Rated 5 out of 5 stars

Unparalleled Quality

A truly 5 star service with unparalleled quality to match!

13 May 2025
The Swiss Hemp logo

Reply from The Swiss Hemp

Bonjour,
Merci pour votre avis !
A très bientôt sur notre site

Rated 1 out of 5 stars

This company keeps illegally spamming…

This company keeps illegally spamming me, although I never opted in. The seem to be on a spam network with cannabuben, where a multitude of companies share email addresses for marketing. Please be aware .

I obviously contacted there customer service, the cannabuben customer service and all other parties that belong to this group of spamming and email address sharing group. All chose to ignore this data privacy complaint

27 November 2025
Unprompted review
The Swiss Hemp logo

Reply from The Swiss Hemp

Hello,

Have you contacted customer service to discuss this issue?

A contact form is available on our website.

Rated 1 out of 5 stars

RIP semi-synth

RIP semi-synth. 10-OH-HHC
Hello fully synth. no CoA, non-existent, non-psychoactive (advertised AS such) THCX… I used to give 5 starts every time to SH… :(

8 November 2025
Unprompted review
Rated 1 out of 5 stars

illegaly bought email adresses used for marketing campaigns

They illegaly buy email addresses from other cannabis shops to send marketing emails without an optin from the customer. Cannabuben.de sold or lost the email adresses in a hack that actively are used in the swisshemp.com marketing campaign.

1 August 2025
Unprompted review
The Swiss Hemp logo

Reply from The Swiss Hemp

Salut Michael, merci d’avoir partagé votre ressenti. Nous prenons très au sérieux la protection des données et n’avons jamais acheté ni utilisé d’adresses email de façon illégale. Si vous avez des préoccupations, n’hésitez pas à nous contacter directement. Nous sommes là pour vous écouter.

Célia, theswisshemp.com

Rated 1 out of 5 stars

RIPP OFF

Last week I ordered 100gr of CBD.
Only got 50gr. I did my complaint, and got a mail from custumorservice asking me if i wanted a coupon for the missing product.
I agreed to the coupon. But then I never recieved it.
I send another mail to custumor service asking about the coupon, but they don't reply anymore. TOTAL RIPP OFF.

Then I informed with 2 friends who also ordered CBD here. And found out they also had issues.
1 Friend had the exact same problem.
the other friend of me, didn't recieved anything. so he had totally lost his money.

I can advice everyone not to buy here unless you want to problems or even lose your money.

11 March 2025
Rated 1 out of 5 stars

stopped delivering to UK

stopped delivering to UK. can no longer choose united kingdom in the region / country section on checkout so you are unable to pay

27 December 2024
Unprompted review
The Swiss Hemp logo

Reply from The Swiss Hemp

We are sorry to read your dissatisfaction.
We are about to launch a new website dedicated to UK to secure and simplify the shippink, directly from UK.
We had too many difficulties with the customs to keep a good service.
Thank you for your understanding and for your patience.
The Swiss Hemp Team

Rated 1 out of 5 stars

CBD Flower looks nothing as shown in…

CBD Flower looks nothing as shown in pictures. Made a complaint, stated they would refund me and has gone ghost close to two months. They will purposely ignore you just to not reimburse you. The customer care and flower SUCKS

UPDATE 11-22-24: As you see below, they refuse to send me my money back , as i never asked for flower in return! I WANT Y REFUND! Scam company!!!

3 April 2024
Unprompted review
The Swiss Hemp logo

Reply from The Swiss Hemp

Dear Matthew,
We are sorry to read here your dissatisfaction.
As I have explained to you a few months ago, we can not send any more any products to the US.
We have promised to give you a compensation as soon as we are able to send you back our products.
Best regards
The Swiss Hemp crew

Rated 5 out of 5 stars

Great company to deal with I've been…

Great company to deal with I've been using tsw for a few years now I had one lost package and they sent replacement after contacting them, their crumble wax is really smooth and strong long lasting, baby buds great for mixer with some thc sublime experiences, much love guys 💙 Greg

2 September 2024
Unprompted review
Rated 5 out of 5 stars

So I want to give this place another…

So I want to give this place another review after I have tried many other online cbd shops, this place has never let me down, always great flower and delivery. The people over there are great with help and I just love the quality of flower. my fav is gelato and the orange gelato. cant go wrong with them. but there are many other strains and they always have deals on. hope you guys enjoy it as I do.

28 July 2024
Unprompted review
Rated 1 out of 5 stars

No customer support at all - Avoid

No customer support at all. Emailed the support address 10 times with no reply. Facebook no reply. Instagram replies but doesn't help. Avoid.

15 July 2024
Unprompted review
The Swiss Hemp logo

Reply from The Swiss Hemp

Dear Gus,
I sincerely apologize for the delay in responding to your requests.
You now have my contact when you wish to speak to us.
Regards,
Daphné

Rated 5 out of 5 stars

👌🏼 Nice

After having an issue with one of the parcels,eventually Lovely Miss Daphné was more than helpful in solving a problem,So Thank You again and for that-Great Job!Also I must admit honestly I have to give You overall score of 5*Stars💪🏼👍🏼👌🏼🙌🏼!!!

10 June 2024
Unprompted review
The Swiss Hemp logo

Reply from The Swiss Hemp

We sincerely apologize for the delay in responding to your requests.
We can help you to resolve you request. You just need to click here https://theswisshemp.com/pages/contact
And I am gonna handle your case.
You can be sure of our reliability.
Regards,
Daphné

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