Waited outside in freezing temperatures and snow for over 45 mins. This place needs better trained staff and logistic processes to handle events with no cell phone policy. Also, paid $65 for an advanc... See more
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Father's Death, No Refund or Compassion
I called about the death of my father and wanting to see if I could give back the tickets and receive a different, lower tier, less desirable game in the future and I was denied. I understand about refund policies, etc. but I always thought that someone's father dying would elicit some compassion at a difficult time. Instead, I ate the tickets and had to miss the game. Very disappointing and lacking in humanity.
Was able to get my tickets with ease
Was able to get my tickets with ease, everything worked. they even let me know that I have to purchase 2 different tickets for the event that I was attending.
Monster Jam was boring for my kids
Monster Jam was boring for my kids. They asked to leave 30 mins into the show. To much commentary, to much interviews and not enough action to keep the kids interested. The trucks set more than they moved. It was disappointing. I wont return for another show. Run the trucks more.....
False advertising by ticketmaster
From the seats we had we couldn't see the heads of the actors when they were at the back of the stage. These seats should have been labeled obstructed view. Plus, it really stinks that the price of the tickets is advertised as "all fees and taxes included" but when a person goes to the checkout, an additional processing fee is attatched which increases the ticket price substantially. Ticketmaster seems like they are always scamming the customer in these non transparent ways.
Ball Arena is a smaller venue
Unfortunately, Ball Arena is just a smaller venue for Monster Jam which limits the tricks and races that can be done. Overall, the seats were great and we had a fun time taking our 5 and 3 year old for their first Monster Jam! We also wish that we had more healthy food options for lunch.
Great venue
Great seating, great concession offerings and pricing and I loved the venue!
We pre-ordered the Grave Digger light…
We pre-ordered the Grave Digger light up wand, but they said they were already sold at. Defeats the purpose of preordering.
I was having trouble getting tickets to…
I was having trouble getting tickets to transfer and called customer service. The customer service representative was very pleasant and helpful. She fixed the problem in a couple minutes. I was extremely frustrated with the situation and she did an excellent job correcting the situation
Ticket master sucks
I have logged into ticket master more times so far this year than I have every other app on my phone combined. It's unacceptable to be forced to live this way just to watch my kids concerts.
ETA, even in this damn review I had to verify it was me.
Amazing Talent
The talent even superseded that of the actors/actresses in most cases of those in the movie of the same name.
Ticketmaster doesn’t work with my VPN
Ticketmaster doesn’t work with my VPN. Also it made me get a new password when I was attempting to enter the venue. Very annoying.
The high fees are annoying also
difficult to park!
difficult to park!! it took 45 minutes waiting in line
my Ticketmaster computer print out stating "you got em" was not good enough-- I had to getting line to get the "real" tickets
the actual show. was great
I liked the workers who were directing…
I liked the workers who were directing us but there were too many lines and not much accommodation for handicapped individuals. It would also be helpful to have signs for attendees since such a large facility. More seating needs to be available.
Easy and great concerts
JUST A POS Site
JUST A POS Site, how artists keep using them I have no idea. Waste of time and money. Sit in a queue for an hour, then get told no more presales, like what a joke. Then get pushed to the back of the queue again. PLEASE BAN THIS TRASH COMPANY, we can do better in 2026.
Great experience overall
Easy to use site. Love the venue (The Dome), reasonably priced parking. Thoroughly enjoyed October London. He is such a personable entertainer. It was like an evening chatting with a friend. Great band and background vocals too. He sounded amazing! 🤩
The back up band was very loud and they…
The back up band was very loud and they played the same backup music on some of the songs. It’s hard to make out what he was saying in the show was very short about an hour and 30 minutes
I'm reviewing TicketMaster - not the Sphere
I'm not reviewing the Sphere tickets. I'm reviewing the Robert Plant tix I purchased through you via apparently a third party. The venue sold out. A week or more later, ticketmaster emailed that my tickets were cancelled due to a third party vendor not following the rules. This is exceptionally misleading and you robbed me of the experience as tickets are no longer available. There was no warning I as not purchasing valid tickets. Simply unacceptable.
F your monopoly charging giant fees
F your monopoly charging giant fees
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