I've owned Watermel0n and Mint Ch0c watches. I did not care about the other releases afterward. However, Studio Underd0g x Fears cocktail series are the most beautiful releases. While I could not buy... See more
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Company details
Written by the company
Why can’t horology be a little bit more playful from time to time?🍉
Contact info
Studio Underd0g, BN1 4AW, Brighton, United Kingdom
- support@underd0g.com
- underd0g.com
Replied to 89% of negative reviews
Typically replies within 48 hours
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The service for the replacement watch…
The service for the replacement watch strap was 1st class, however I had my new watermelon watch for my birthday last year, all great, however when using the stop watch when the 1st minute is recorded the hand goes past the 1st minute mark and then falls back, to the marker, i did send an email to ask if this is normal, to date no reply . Other than that everything thing has been great product and service. I wish your company all the best for the future.
Kind regards Gary
Another hit by StudioUnderd0g!
Another hit by StudioUnderd0g!
Beautiful watch! Super comfortable and great fit!
Excellent experience with this brand
Excellent experience with this brand, very nice watch, delivery as planned and attention to details. Top!
Unnoticeably anxiety
The watch is very nice, the ordering process was flawless. Only delivery by DHL was complicated by a mistake they made. In the meantime my fear was the watch got lost on its way, but fortunately my local postoffice agent solved the problem.
Lovely watches and good people to deal with
I love the fact that we have a British watchmaker doing things differently!
I was lucky enough to secure a Mim0sa, and called customer services to add a Milanese bracelet to the order. Customer services couldn’t have been more helpful.
I shall continue to be a happy customer in the future.
Stunning watch!
Absolutely stunning watch - thanks to the teams at Studio Underd0g and Fears for this great collaboration!
Definitely worth the wait! - the communication and update videos throughout the buying process were really appreciated.
Loving my Mimosa
The other day, I was in a Richemond Group boutique chatting with the manager when suddenly, upon seeing my new Mimosa, he asked me, "What's that on your wrist?" I handed it to him, and as he examined it from every angle, he couldn't stop praising its design. What can I say, I'm very proud of my fourth Studio Underd0g!
The watch gets 4.5* but the delivery service…
The watch gets 4.5* but the delivery process 3*. The delivery address was my mother's, but as the delivery time appeared she would not be home. I wrote asking to make sure it would be delivered between certain dates rather than be left outside, especially given the wet weather being experienced daily. This was agreed in writing, however the watch was sent to days early for 24h delivery, and delivered a day early on a day of heavy rain!
These watches take forever to deliver…
These watches take forever to deliver and the "tracking" information is worthless.
Lovely watch
Great customer service
Great customer service, they were super helpful and highly responsive. The watch arrived beautifully packaged. Fantastic experience.
Great strap arrived in good time
Great strap arrived in good time! Makes the watch look even better
Excellent timepiece and a great…
Excellent timepiece and a great customer experience from the start.
Better than I imagined!
Gorgeous timepiece that fits my 6.25” wrist beautifully. Studio Underdog customer service was outstanding. DHL lost my bracelet that was ordered separately and S.U. resolved the issue by sending another one within 24 hours of my email to customer service. I would definitely recommend!
Mimosa
Watch is a superb combination of traditional Fears and modern Studio Underd0g. Wears brilliantly and looks amazing.
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