Undetectable AI Reviews 763

TrustScore 3.5 out of 5

3.4

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. People appreciate the support staff, finding them professional, helpful and efficient. Consumers mentioned specific staff members by name, praising their kindness and the positive impact on their experience. The customer service team is quick and responsive, and they genuinely care about their users and are always willing to assist. However, reviewers express concerns regarding subscriptions and payments. Several consumers report unexpected charges, even after canceling subscriptions or during free trials. People report difficulties in obtaining refunds, citing the company's refund policy. The billing practices are perceived as misleading, with some customers feeling pressured into paying for services they didn't intend to use.

Based on these reviews

Rated 3 out of 5 stars

I didn't like that I was charged the full amount when the ad said it's per month. It said cancel anytime--so I thought, like with other websites, that you get charged monthly and cancel whenever you... See more

Rated 3 out of 5 stars

Seems like im not the only one that has experienced their god awful 3 days trial with the worst ui ever so you dont even realise that you played 70 bucks for a year so in panic i cancel the subscr... See more

Rated 4 out of 5 stars

I was charged even though my account showed no active paid subscription. I contacted support, and they were polite, helpful, and quick in escalating my refund. I appreciate how they were quick to fix... See more

Rated 4 out of 5 stars

The staff member, Kate, is very professional and helpful. I give her 5 star rating. However, I’m not happy with AI-Humanizer because of two reasons: the humanized text still shows AI detection scor... See more

Rated 5 out of 5 stars

Received a charge due to a mishap on Undetectable AI's part. I was initially very concerned and quickly contacted support for a refund. The refund was issued immediately and without further questionin... See more

Rated 5 out of 5 stars

Hello! i left a good review for Undetectable AI BECAUSE im impressed with their service. i was a bit hesitant at first because some people said it was a scam so i tried to look other ai tools. however... See more

Rated 5 out of 5 stars

I had a great experience with this company. They work extremely well and are very professional in everything they do. What really stands out is how fast they respond — no matter the time, they are alw... See more

Rated 5 out of 5 stars

​I had an issue with an accidental charge and the support team handled it perfectly. A big thank you to Kate for her outstanding help, her professionalism, and her great kindness. She was very polite... See more

Rated 1 out of 5 stars

Been billing me monthly and no credits being added. Raised with support, got an AI bot that didn't work (probably suggests the software isn't great), spoke to a human, have since just gone silent... See more

Rated 1 out of 5 stars

This service is absolutely ridiculous. I signed up for a free trial and was hit with a $72 charge without any clear warning that it wouldn’t be refunded. I canceled immediately and didn’t even use a... See more

Company replied

Rated 5 out of 5 stars

I had a subscription where I got a certain number of credits per month. I hadn't used it in a few months, assuming it would accumulate. However, it didn't. But when I explained this to the CSR, she ve... See more

Rated 5 out of 5 stars

Although i only used it for 280 words, it was great there are many services/ things that can be done on this website. Although I ended up buying the yearly plan on accident, right after putting my i... See more

Rated 1 out of 5 stars

This website fails when you need it the most! False advertising! The so-called 'free trial' is misleading—it only allows 300 words, which is practically useless for properly testing the tool. It does... See more

Rated 1 out of 5 stars

SCAM! Signed up for a free trial, tried it out and a pop up came up saying I needed to "activate" or something along those lines. As soon as I pressed it, they immediately charged my card $72 with no... See more

Rated 5 out of 5 stars

I’ve had a great experience with Undetectable AI. The platform is fast, clean, and very simple to work with. It makes my writing sound more natural and human, and the results are always smooth. The su... See more

Rated 4 out of 5 stars

Refund Request I asked for a refund due to certain circumstance. I am fully aware that it is indicated in their terms and conditions that there is no refund, but I still took my shot and the team... See more

Rated 1 out of 5 stars

I just applied for the 3 Day Trial to see how it's like then out of nowhere I've been wrongly charged $31.59 and better yet, this AI humanizer is outrageous! I checked different AI detectors, and it... See more

Rated 1 out of 5 stars

They lie about the money-back guarantee, and you can not unsubscribe just to write them by mail. They try everything to not let you go, and even after I delete my account as a last resort I got a mai... See more

Rated 1 out of 5 stars

Awful. DO NOT SIGN UP FOR THIS SERVICE. Should rebrand themselves as Unreadable.AI On the free trial a pop up comes up asking if you want to activate.. no explanation why or what this is. When yo... See more

Rated 1 out of 5 stars

Your so-called humanizer is next to useless! It might disguise content written by AI, but it also changes the whole context, or meaning of sentences and phrases. Your chatbots don't help either. They... See more

Rated 1 out of 5 stars

Extremely horrible experience. Used it once for a document, the output made no sense at all. They charged me twice, almost £140, within 15 mins. I asked for a refund and they said we are a non-refunda... See more

Rated 1 out of 5 stars

This is by far the worst AI humanizer I’ve ever used. Not only does it 'humanize' your original text into incomplete, grammatically broken garbage, but their so-called free trial is complete scam. T... See more

Rated 1 out of 5 stars

I attempted to input a text that was 100% written by AI and yet Undetectable AI said it’s 99% human (completely wrong). I then tried the Humanizer function, and I was given sentences riddled wit... See more

Rated 1 out of 5 stars

1. The 3 day free trial lasts unto 250 words, which means it's barely a few minutes for a normal workload. 2. Humanized text were flagged as 99% AI and that includes text written without AI as w... See more

Rated 1 out of 5 stars

Terrible, an overall scam. Advertises a "free trial" that only allows you to test about 200 words I believe, and then they will charge you the entire year's subscription, not even the monthly rate adv... See more

Rated 1 out of 5 stars

SCAM! Signed up for a free trial, thinking it was $0, and as soon as I clicked to “activate” or something similar, they instantly charged my card $60 with no warning or approval. I never even got to... See more

Rated 1 out of 5 stars

Would give zero stars if I could. Absolute freaking scam. WHATEVER YOU DO, DO NOT GET A SUBSCRIPTION!!!!! If you try to use the free trial you get absolutely nothing anyways. It just has an ac... See more

Rated 1 out of 5 stars

Poor quality output. The humanizer writes in very 'lame' and unnatural language. I’m only adding a star because customer support actually processed a refund for me, even though the terms say they don’... See more

Rated 1 out of 5 stars

This company is scamming. Chose the free trial option and they claimed they would charge me after 3 days since i get 3 days free. The moment i entered my card info i immediately got charged. Not even... See more

Rated 1 out of 5 stars

Complete bs detector. It states many detectors will flag as AI generated when they actually don't and they just want you to buy their services. And the free trial AI only lets you submit 250 words and... See more

Rated 1 out of 5 stars

This platform doesn’t seem legit. You probably won’t get any job responses—maybe because it’s obvious an AI is applying. You also can’t access invoices, so writing off expenses isn’t possible. Cu... See more

Rated 1 out of 5 stars

Not accurate. I would re-copy and paste the parapraph it’s paraphrased after it’s been humanised, and saying it’s passed the detector score, only to say it’s not passed and it’s coming across as ai wr... See more

Rated 1 out of 5 stars

Their site clearly tells you cancel anytime but what they don't tell you until after you have subscribed is that if you do cancel you loose any credits you have already paid for. The scam is clearly t... See more

Rated 1 out of 5 stars

Never use their service, I was charged multiple times and they explained them that I personally made the upgrade to more credits. Also I did humanize some text and then used an incognito tab to check... See more

Rated 1 out of 5 stars

Rarely leave reviews, but people need to be warned. Undetectable AI is running a scam. I canceled my subscription clearly and thought I was done, only to find out they kept charging my card without... See more

Rated 1 out of 5 stars

The company totally sucks the way they set up their terms and conditions for customers. To cancel your subscription you forfeit the credits you paid for and don't even get your money back. Which is we... See more

Rated 5 out of 5 stars

Great support experience! I had an issue with my subscription plan and the team handled it quickly and professionally. They explained everything clearly, offered a fair solution, and really showed the... See more

Rated 1 out of 5 stars

SCAM!!! Please stay away from this website; they are giving misleading information about the subscription. I subscribed and unsubscribed on the same day and still got charged. When I tried to dispute... See more

Rated 1 out of 5 stars

One of the worst services I have ever used, they are scammers and they take your money without your permission. They don't have a policy of refund and if you contact customer service they won't respon... See more

Rated 1 out of 5 stars

Signed up to get 20 free usage, however while trying one time, Undetactable AI wants me to pay for subscription and now cannot access my free 19 usage. How does this attract consumers really

Rated 5 out of 5 stars

Long time b2b user. I guess you should you know a few things. First: The way the humanize works is by making the text sound less stiff and formulaic. I've noticed that strict punctuation in AI... See more

Rated 1 out of 5 stars

Unauthorized charges and no support AVOID Undetectable.ai I was charged $71.40 TWICE by Undetectable Inc. – once without proper consent, and again after I had already canceled my subscript... See more

Rated 1 out of 5 stars

The product doesn't work at all. I signed up for a three-day trial, after which my account was immediately debited. I then canceled the subscription, closed my account, and contacted customer... See more


Company details

  1. Software Company

Written by the company

Introducing Undetectable.ai, an innovative tool crafted specifically to circumvent AI content detectors. Leveraging cutting-edge algorithms and sophisticated techniques, it guarantees human-like and imperceptible output. Ideal for writers, bloggers, researchers, and content creators seeking to generate undetectable content, our tool produces unique and search engine-optimized material that confidently evades all AI detectors.


Contact info

3.4

Average

TrustScore 3.5 out of 5

763 reviews

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Replied to 2% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Wonderful service

Wonderful service, it does everything they advertise perfectly and if you ever encounter any issues, customer service is top-notch they go above and beyond to assist you and meet all of your needs. I would highly recommend this.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Received a charge due to a mishap on…

Received a charge due to a mishap on Undetectable AI's part. I was initially very concerned and quickly contacted support for a refund. The refund was issued immediately and without further questioning. I believe the agent's name was Ava and she was great.

9 February 2026
Unprompted review
Rated 4 out of 5 stars

Helpful Support Resolves Billing Issue

I was charged even though my account showed no active paid subscription. I contacted support, and they were polite, helpful, and quick in escalating my refund. I appreciate how they were quick to fix the situation. I hope they improve by making subscription cancellations register more reliably so others don’t run into the same issue.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent and understanding customer support!

I had a great experience with the Undetectable AI support team. I accidentally missed the deadline to cancel my trial, but when I reached out, the team was incredibly understanding.

I want to specifically thank Ava for her professional and polite assistance. She went above and beyond to escalate my request and secured a one-time refund exception for me. It’s rare to find a company that prioritizes customer satisfaction this much. Highly recommended for their transparency and support!

7 February 2026
Unprompted review
Rated 3 out of 5 stars

Misleading subscription page!

I didn't like that I was charged the full amount when the ad said it's per month. It said cancel anytime--so I thought, like with other websites, that you get charged monthly and cancel whenever you feel like it and be charged only during the months you're subscribed. It was a traumatic and stressful experience. Extremely misleading.

Pro: they are responsive to my cancelation request. Refund was granted and processed. Though I was only refunded a portion of the $67.20 which was ridiculous because I only used it for a few minutes after seeing the notification from my bank that I was charged the full amount.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

​I had an issue with an accidental charge and the support team handled it perfectly. A big thank you to Kate for her outstanding help, her professionalism, and her great kindness. She was very polite and resolved everything quickly. A very reliable company that respects its customers!

3 February 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Would give zero stars if I could. Absolute freaking scam. WHATEVER YOU DO, DO NOT GET A SUBSCRIPTION!!!!!

If you try to use the free trial you get absolutely nothing anyways. It just has an activate button there which you'd think is what you need to press to get credits for the free trial but if you press it you get charged. Very malicious website.

I managed to get a partial refund, with a net loss of $20 🤪
The process of getting this refund was even more malicious. I sent them an email from the email I used to sign in for the website, asking for cancellation and refunding of the subscriptions and I was ghosted for two days. I go onto another email to ask for help with using the website and I get a response in two minutes 😂 It's actually comical how scummy this website is.

p.s. the humaniser is absolutely dog crap anyways, terrible website.

26 January 2026
Unprompted review

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