Verified
I buy fairly regularly from them. They have decent prices for the oddball items you have trouble chasing down at your local booze purveyor, the lottery system doesn’t really work for me. I the frequen... See more
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Review summary
Based on reviews, created with AI
Based on these reviews
Verified
Whiskey Library is my go-to for great bourbon at a great price! Excellent responsive customer service. All my bourbons have come superbly packed and ready for sampling. I’m done with local off-sale... See more
Company replied
I ordered a mystery box on a whim. Figured I’d give it a try wasn’t expecting much since I have tried other companies and waited weeks for a delivery with nothing special. Let’s just say I wasn’t dis... See more
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Verified
I took a chance on this bourbon mystery box and wow—what a payoff! Every bottle felt thoughtfully curated, with a perfect mix of small-batch gems and well-known classics. The value was undeniable: I e... See more
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Verified
My mystery box came damaged, I called to explain what happened and they were very helpful. Customer service A+, my replacement order arrived very fast. I was impressed with the box. I got 4 bottles o... See more
Company replied
I bought the Doc Holliday 10 Years Old With Revolver Bourbon for my dad’s birthday, and he absolutely loves it. He won’t stop talking about the case and how smooth, rich, and bold the bourbon tastes.... See more
Company replied
Verified
Order was shipped quickly and arrived in only a couple of days. Product was well-packaged and in perfect condition. Great communications on tracking via email and text.
Company replied
Verified
The product was better than expected The FedX delivery sucked my wife was home for the second delivery and the driver didn’t ring the doorbell or knock on the door he just started leaving a could... See more
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Verified
Whiskey Library provide a great selection in the bourbon mystery box that I cannot find in my area. The value is always way better than the cost of the box which is why I have stayed a subscriber for... See more
Company replied
Verified
I have enjoyed the mystery boxes so far! Nice to have access to some products that aren't yet available in our area. Excellent packaging and perfect communication regarding orders and when to expe... See more
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Verified
Whiskey Library has great verity to choose from. And shipping had me worried but my bottle came safely packed. Quick on delivery too! Only thing I suggest is that they try to omit the signature for de... See more
Company replied
Verified
Whiskey Library has quickly become my go-to source for discovering new bottles. The selection is curated, not just bulk inventory — you can tell there’s real thought behind what they offer. Every... See more
Company replied
Things started off strong. Unfortunately it went south quick. I have been waiting on an order for almost a month. According to their own page, it has not shipped. I started leaving messages ov... See more
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This company is my recently go-to whenever I want to buy spirits.. i recently purchased whiskey for my Grandad for his birthday. They have a lot of options to buy and has fast shipping, it only took 2... See more
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I ordered my package on a Saturday. Lable was created that Tuesday and sat created for a week. I reached out to customer service and kept getting assured it was being brought to FedEx or even shipped.... See more
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Verified
Tried the Doc Holliday 11-year bourbon recently, and while it's definitely a smooth and well-aged whiskey, it just didn’t live up to the hype or the price tag. It’s got a decent flavor profile w... See more
Company replied
Verified
I haven’t experienced all of whiskey shipped but I have experienced the Doc Holiday and found it very satisfying. I also appreciate the ease in which to order and the timely shipment. Looking forwar... See more
Company replied
Verified
The customer service is 10/10. J have reached out twice now and had the pleasure of working with Kirk, who has been EXTREMELY helpful! The selections have been amazing, will enjoy working with The Whi... See more
Company replied
Verified
Cool concept but the first box I received was subpar and not worth the money in my opinion. Definitely would not buy these bottles separately at this price. Seems like they have a high inventory of Wo... See more
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Verified
Up until this last delivery things took a bit longer than expected but have always delivered what was promised. This last delivery, failed to meet my expectations and I still have not gotten a resolut... See more
Company replied
Verified
This is the worst customer service I’ve ever received. I ordered a bottle of Hennessy Pure White for my birthday on the 3rd of September and I had no shipping updates since the 5th. I had been emailin... See more
Company replied
Verified
Delivery was ok, but for what I paid for the sub to get the mystery box I could have saved. Say’s guaranteed rare Bourbons only not to get anything close to rare, and could have saved a ton of money... See more
Company replied
Verified
The product has been wonderful. Some brands I have never heard of and they have been great. One negative is with shipping. I work and delivery needs a signature, which causes me to reroute the deli... See more
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Verified
The silver styling under the handle was not attached and we had to press it back down, it kept coming up, may never fully be secure. Kinda cheap looking like a paste on label. Not the quality I woul... See more
Company replied
Verified
The only reason I couldn't give 5 stars is because it ultimately took 3 weeks to receive. The original was delivered in a week, but it was damaged. Whiskey Library made it easy to return, but the repl... See more
Company replied
Verified
This company is scammy. I received a “mystery box” in which the ABV % printed on one of the bottles was covered over with a sticker that indicated a higher ABV %. I’m not sure if this was to justify t... See more
Company replied
Signed up for the subscription and never received anything. Case was escalated but still haven’t heard or received anything. For some reason can’t even login to the site anymore to cancel future order... See more
Company replied
Verified
Really enjoyed this box, great selection definitely bourbons that are hard to come by! I did three boxes, the only part was that I received 3 of the same bourbons, that’s was kind of disappointing. Ot... See more
Company replied
Verified
Terrible, I never received the product, Never received a notice from Fed/Ex that said they were trying to deliver. Never received a reply to my email to you of why I did not receive my product. By in... See more
Company replied
Verified
I purchased the 7 yr old Doc Holiday and after a little hiccup it was delivered and customer service was fantastic. I then order the mystery box and couldn’t be happier with the choices I got. I am lo... See more
Company replied
Verified
Shipped the same order twice in a row,told me it was a human error,at least they didn't blame AI I also asked them to hold off shipping new products till next year now I got an email my next shipme... See more
Company replied
Verified
So, 2 out of 3 shipments had broken bottles. Need to work on that aspect. Where you shine is the customer service and follow up. Have never had a CS experience like that, and that says a lot in a g... See more
Company replied
Verified
There are so many positives about my subscription at the Whiskey Library, including how exciting it is to receive products that aren't readily available in my region. The pricing and subscripti... See more
Company replied
Verified
My order did not get processed (not so good) BUT when i wrote to ask for help, staff IMMEDIATELY packaged and shipped my order. Very responsive. I appreciate the excellent response to fix the problem.... See more
Company replied
Verified
The prices were very competitive and close to retail. Shipping was timely. I was missing one bottle in my order, and they promptly took care of making it right and sending out the missing bottl... See more
Company replied
I recently ordered a whiskey from the Whiskey Library as a gift for my father's 50th birthday and I couldn’t be happier with the service. The ordering process was seamless, and the whiskey arrived ear... See more
Company replied
Verified
Great service, fast reliable shipping and great bottles. These guys are as legit as they come. They never disappoint. Best mystery boxes on the internet! Cheers!!!
Company replied
I ordered one for a friend and was impressed with the wide selection of whiskey to choose from, as well as how quickly my order arrived and how perfectly it was packaged. I absolutely love it! The ser... See more
Company replied
Verified
Fast shipping except for one order..Buffalo Trace whisky but have seen their distillery was flooded in Kentucky so maybe that was why ? I never considered this but adult has to be home to sign. So use... See more
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Verified
Lack of communication during order, Inaccurate or outright lying about on going order status ie saying order had shipped multiple times when it had not. I definitely WOULD NOT order from then a... See more
Company replied
Verified
Timely accurate delivery. However the decorative top of the bottle was broken upon arrival. The savage should be easy to repair. The whiskey was not harmed thankfully
Company replied
Verified
Dealing with Whiskey Library is like trading with your best friend. No hassle, great customer service. I will use regularly!
Company replied
Company details
About Whiskey Library
Written by the company
Discover Premium Whiskeys at Whiskey Library
Whiskey Library is your ultimate online destination for rare and hard-to-find whiskeys. Founded by passionate aficionados, our mission is to simplify your search for unique spirits and deliver them conveniently to your doorstep.
Extensive Selection of Premium Whiskeys
Explore our meticulously curated collection of American whiskeys, including bourbon, rye, single malt, and blended options. We also offer world-class selections from renowned regions like Scotland, Ireland, Canada, and Japan. Discover exclusive releases such as the Doc Holliday 10-Year-Old Bourbon and unique limited editions that are hard to find elsewhere.
Exceptional Shopping Experience
Our user-friendly platform ensures a seamless shopping experience, from intuitive navigation to secure, timely delivery. As a member of our exclusive Library Card program, you enjoy benefits like free shipping, priority access to rare single-barrel picks, and early access to limited releases.
Engaging Community of Whiskey Enthusiasts
Beyond being a retailer, Whiskey Library fosters a vibrant community of whiskey lovers. Engage with insightful blogs, expert reviews, and exclusive events that enrich your whiskey journey. Our commitment to quality, integrity, and community reflects our foundational value of "Preet" (love), evident in every aspect of our service.
Why Choose Whiskey Library?
- Specialized Expertise: Our focus on whiskey ensures a curated selection that caters to both connoisseurs and newcomers.
- Exclusive Membership Benefits: The Library Card program offers perks designed to enhance your whiskey experience.
- Community Engagement: Join a community passionate about whiskey through our blogs, reviews, and events.
Whether you're a seasoned connoisseur or a curious beginner, Whiskey Library invites you to explore, savor, and share the rich, diverse world of premium whiskey with us.
Secure Delivery Guarantee
Enjoy worry-free whiskey shopping
We guarantee your order will arrive safely and swiftly. In the rare event of a damaged or incorrect bottle, we'll promptly replace it at no additional cost to you. Shop with confidence, knowing your premium spirits are protected every step of the way.
Contact info
United States
- [email protected]
- whiskeylibrary.com
4.3
Excellent
248 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Verified
There are so many positives about my subscription!
There are so many positives about my subscription at the Whiskey Library, including how exciting it is to receive products that aren't readily available in my region.
The pricing and subscription levels are certainly fair.
I have looked at other subscription services that offer the same service, but many of them have rare or allocated bottles that are marked up and are available in my region for at the same price or less.
Beyond that, the communication is excellent and the ability to control your subscription at any time without penalty is a definite, plus
the packaging is beyond reproach, and I have yet to worry about product being damaged due to poor, subpar packaging, which I have seen from other services...which seems to be an attempt to save money in that step of the process.
So far, I have zero complaints or concerns with my subscription, the products I have received, the price for which I pay, and the ability to control my subscription preferences.
Five stars is all I can give even though more would be appropriate....
Kudos to Whiskey Library for the honesty and integrity and supplying products that make me excited every time I get a shipping notification!
6 January 2026
Reply from Whiskey Library
Hi Todd,
Thank you so much for taking the time to share such a thoughtful review! We’re truly glad to hear how much you’re enjoying your subscription—especially the excitement of receiving bottles that aren’t readily available in your region. It’s great to know that our fair pricing, flexible subscription controls, clear communication, and careful packaging have all stood out to you.
Your kind words about our honesty and integrity mean a lot to our team. Feedback like this reinforces why we do what we do and motivates us to keep delivering experiences that our community can genuinely look forward to. We’re grateful to have you as part of the Whiskey Library family and can’t wait to continue surprising you with future shipments.
Cheers
The Whiskey Library Support Team.
Verified
Reply from Whiskey Library
Hi Steve,
Thank you so much for the 5-star review! We’re glad to hear you found it easy to do business with us and that our prompt service stood out—that’s exactly the experience we aim to provide our community.
We truly appreciate you taking the time to share your feedback and look forward to welcoming you back for more great whiskey finds soon.
Cheers
The Whiskey Library Support Team
Verified
Great selection of hard to find labels.
7 January 2026
Reply from Whiskey Library
Hi Brett,
Thank you so much for the 5-star review! We’re thrilled to hear that you enjoyed our selection of hard-to-find labels—that’s exactly what we love bringing to our community of whiskey enthusiasts. Your support truly means a lot to us and motivates us to keep curating unique and exceptional bottles.
We hope you continue to discover exciting pours with us, and please don’t hesitate to reach out if you ever need recommendations or assistance. We look forward to welcoming you back soon!
Cheers
The Whiskey Library Support Team
Verified
Reply from Whiskey Library
Hi Thad,
Thank you so much for the 5-star review! We’re thrilled to hear you enjoyed the products and had a great experience with our shipping—that’s exactly what we aim for with every order. Your support truly means a lot to our community, and we appreciate you taking the time to share your feedback.
We look forward to serving you again and helping you discover more exceptional bottles soon.
Cheers
The Whiskey Library Support Team
Verified
Great product awesome communication…
Great product awesome communication they have some great bourbons. Highly recommend seller. They’re shipping is extremely fast and efficient.
12 January 2026
Reply from Whiskey Library
Hi Craig,
Thank you so much for the kind words! We’re thrilled to hear you enjoyed the bourbons and had a great experience with our communication and fast, efficient shipping. Feedback like yours truly means a lot to our team and reinforces what we aim for—making great whiskey easily accessible to our community.
We really appreciate the recommendation and look forward to sharing more exceptional bottles with you in the future.
Cheers
The Whiskey Library Support Team
Verified
Reply from Whiskey Library
Hi Matt,
Thank you so much for taking the time to leave us a review! We’re thrilled to hear that everything arrived as expected and that you enjoyed the products. Feedback like this truly means a lot to our team and to the Whiskey Library community.
We really appreciate your support and look forward to sharing more great bottles with you in the future. If you ever need anything or want recommendations, we’re always here to help.
Cheers
The Whiskey Library Support Team
Verified
Order was shipped quickly and arrived…
Order was shipped quickly and arrived in only a couple of days. Product was well-packaged and in perfect condition. Great communications on tracking via email and text.
8 January 2026
Reply from Whiskey Library
Hi Mike,
Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that your order arrived quickly, was well-packaged, and reached you in perfect condition. It’s also great to know our email and text updates helped keep you in the loop—clear communication is something we really care about.
We truly appreciate your kind words and 5-star support. It means a lot to our team and our growing whiskey community. We look forward to sharing more great bottles with you soon!
Cheers
The Whiskey Library Support Team
Verified
Packing needs work, but bottle selection and CS shine!
So, 2 out of 3 shipments had broken bottles. Need to work on that aspect. Where you shine is the customer service and follow up. Have never had a CS experience like that, and that says a lot in a great way.
9 January 2026
Reply from Whiskey Library
Hi Josh,
Thank you for taking the time to share your experience! We truly appreciate your kind words about our bottle selection and customer service—it means a lot to hear that our team has made such a positive impression.
We’re sorry to hear about the issues with broken bottles in your shipments. That’s definitely not the experience we want for our community, and you’re always welcome to reach out to our support team at [email protected]
—we’ll be glad to make things right and ensure your next order arrives safely.
Thanks again for your feedback and for being part of the Whiskey Library community. We look forward to serving you again soon!
Cheers
The Whiskey Library Support Team
Verified
Great Customer Service
Customer Service was great!
I’m on my third order from them and will definitely keep shopping!
9 January 2026
Reply from Whiskey Library
Hi Michelle,
Thank you so much for the kind words! We’re thrilled to hear that you’ve had a great experience with our customer service and that you’re already on your third order—that truly means a lot to our team. Your support and continued trust in Whiskey Library are exactly what keeps our community growing.
We can’t wait to keep sharing exciting bottles with you, and we’re always here if you need anything along the way. Looking forward to your next pour with us! 🥃
Cheers
The Whiskey Library Support Team
Verified
Doc Holiday Bourbon Set
Got my product and was as described. would recommend buying from them.
9 January 2026
Reply from Whiskey Library
Hi Jeffrey,
Thank you so much for the 5-star review! We’re thrilled to hear that your Doc Holliday Bourbon Set arrived just as described and that you’d recommend shopping with us. That kind of feedback truly means a lot to our team and our whiskey-loving community.
We really appreciate you taking the time to share your experience, and we hope to welcome you back again soon for another great bottle (or set!).
Cheers
The Whiskey Library Support Team.
Verified
Reply from Whiskey Library
Hi Dawson,
Thank you so much for the kind words! We’re thrilled to hear you found the products superb and felt the pricing was a great value—that balance is exactly what we aim for when curating bottles for our community.
We truly appreciate you taking the time to share your feedback and your 5-star support. It means a lot to our team and helps us keep bringing exceptional whiskey to fellow enthusiasts like you. We look forward to welcoming you back for your next pour!
Cheers
The Whiskey Library Support Team.
Verified
Reply from Whiskey Library
Hi Mike,
Thank you so much for the kind words! We’re thrilled to hear you enjoyed our selection, service, and pricing, that’s exactly what we strive to offer our community. Your support truly means a lot to us and keeps us motivated to keep curating great bottles at fair prices.
We’re grateful to have you as part of the Whiskey Library community and look forward to sharing more exciting finds with you soon.
Cheers
The Whiskey Library Support Team.
Verified
Purchase review
Easy purchasing and shipping. Also, love our mystery box choices. Fun experience
8 January 2026
Reply from Whiskey Library
Hi Jennifer,
Thank you so much for the 5-star review! We’re thrilled to hear that you found the purchasing and shipping process easy, and we especially love that you enjoyed the mystery box experience—it’s one of our favorite ways to keep things fun and surprising for our community.
We truly appreciate you taking the time to share this feedback, and we’re so glad your experience hit the mark. We can’t wait to have you back for your next bottle (or mystery pick)!
Cheers
The Whiskey Library Support Team.
Verified
Customer service was great
My mystery box came damaged, I called to explain what happened and they were very helpful. Customer service A+, my replacement order arrived very fast. I was impressed with the box. I got 4 bottles of bourbon plus the bonus bottle, 2 glasses and tasting cards. I’ve only tried 3 of them so far, it’s going to take me a while to get through this much bourbon. Definitely will try again in the future.
7 January 2026
Reply from Whiskey Library
Hi Eugene,
Thank you so much for taking the time to share your experience with us! We’re really glad to hear our team was able to step in quickly and help when your mystery box arrived damaged, and that the replacement made it to you fast. It’s awesome to know you enjoyed the contents too—from the bourbon selection and bonus bottle to the glasses and tasting cards.
We truly appreciate your kind words and support. Feedback like yours means a lot to our community and motivates us to keep delivering great bottles and service. We’re excited to have you back whenever you’re ready for your next whiskey adventure!
Cheers
The Whiskey Library Support Team.
Verified
So far it's been amazing!
The first box has been amazing, waiting on my second box now. The extra stuff I've bought has also been amazing!
7 January 2026
Reply from Whiskey Library
Hi Gage,
Thank you so much for the kind words! We’re thrilled to hear that your first box has been amazing and that you’ve enjoyed the extra bottles you picked up as well. It truly means a lot to us to know our selections are hitting the mark and adding to your experience.
We really appreciate you being part of the Whiskey Library community, and we can’t wait for your second box to arrive—there’s plenty more good whiskey ahead!
Cheers
The Whiskey Library Support Team.
Verified
Reply from Whiskey Library
Hi Dave,
Thank you so much for the kind words and the 5-star rating! We’re thrilled to hear you enjoyed our selection and service, and we’ll be sure to pass along your shoutout to Arnav—he’ll really appreciate it. Feedback like yours means a lot to our community and keeps us motivated to deliver great experiences every time.
We’re grateful to have you as part of the Whiskey Library family and look forward to serving you again soon.
Cheers
The Whiskey Library Support Team.
Verified
Delivered on time and enjoyed the…
Delivered on time and enjoyed the variety of the whiskey sent
5 January 2026
Reply from Whiskey Library
Hi Jason,
Thank you for taking the time to share your experience! We’re thrilled to hear your order was delivered on time and that you enjoyed the variety of whiskeys sent. It’s wonderful to know our selections are hitting the mark and adding to your enjoyment.
We truly appreciate your support and hope to continue surprising you with more exceptional bottles in the future. If you ever have questions or need recommendations, you’re always welcome to reach out to our team at [email protected]
.
Cheers
The Whiskey Library Support Team
Verified
*Lil book, knob 12, jimmy red
*Little book, on point.
*Knob 12, way above pay grade as usual.
* jimmy red corn….. young, ornery and untamed…. Back in the barrel you go, will put in a mini age barrel for 6-12 months. And revisit
5 January 2026
Reply from Whiskey Library
Hi James,
Thank you so much for the 5-star review! We love how thoughtfully you broke down each bottle—sounds like Little Book hit the mark and Knob Creek 12 lived up to its “above its pay grade” reputation yet again. And your take on the Jimmy Red Corn gave us a smile—young, ornery, and untamed is a fair assessment, and we’re excited for you to revisit it after some extra barrel time.
We truly appreciate you sharing such detailed feedback. It’s whiskey lovers like you who make our community special, and we’re grateful to be part of your journey exploring and experimenting with these bottles.
We hope to see you back soon for your next discovery.
Cheers
The Whiskey Library Support Team.
Verified
got fast it was everything they said…
got fast it was everything they said and great bourbon
5 January 2026
Reply from Whiskey Library
Hi Grant,
Thank you so much for taking the time to leave us a review! We’re thrilled to hear that your order arrived quickly and that the bourbon lived up to what we promised. Knowing you had a great experience truly means a lot to our team and to the community we’re building.
We really appreciate your support and kind words, and we hope to welcome you back soon for another great pour. If you ever need recommendations or have questions, we’re always here to help.
Cheers
The Whiskey Library Support Team
Verified
Great Whiskey arrived
Great Whiskey arrived! Packaged well. I will continue with my subscription as I feel it has great value in the bottles I received so far.
5 January 2026
Reply from Whiskey Library
Hi Jason,
Thank you so much for the 5-star review! We’re thrilled to hear that your whiskey arrived safely and well packaged, and even more excited that you’re finding great value in the bottles you’ve received so far. It means a lot to us that you’re continuing your subscription—having you as part of the Whiskey Library community truly makes our day.
We appreciate you taking the time to share your experience and look forward to sending more exceptional pours your way.
Cheers
The Whiskey Library Support Team.
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