Bell Reviews 2,362

What went right is a better question. I'm into my third hour of trying to set up my father who lives in a retirement home with a landline. We ended up with 2 separate activations, 1 of them for strea... See more

INCREDIBILE. Paying $230/month for TV, Home Phone and Internet AND BEING AGGRAVATED BY TOTALLY INCOMPETENT SUPPORT, We had a BELL TV technician offer to relocate our Sat Dish for $250 as a private con... See more

Bell has the worst mobile internet I have ever experienced. Every second day , or sometimes every day it disconnects multiple times. It’s frustrating, and I have got 4 connections! For sure I’m gonna... See more

Returning all the wifi and cable tv equipment. Even that process is complicated! We had switched from Videotron because they were 30$ less a month. Then, they started increase pricing, taking channel... See more

Terrible service provider. They charge exorbitant amounts for everything and are no less than modern-day robbers. Once you sign up, they rip you off—whether you’re a loyal customer or a new one, it do... See more

The Bell website offers you phone upgrade and presents it as an incredible deal with the plan - Samsung S25 Ultra at 25 bucks a month with the plan. Sounds good! But they list below the device full pr... See more

The most outrageously terrible, mind bogglingly diaper in a fan customer service I've ever encountered in my life. WHY anyone would give this relic of greed a single cent of thier money is astounding... See more

This is crazy to call me at 20:45 on a Wednesday night, not only that but the other day a guy from bell knocked on my door it was past 9 pm on a freaking snow storm. You guys make your employees work... See more

What a terrible operation. They increased my mobility and internet rates by ~50%-100% within 2 month's. They make sure customers leave them after 1-2 years by force... It is a NOBODY care company, wil... See more

Blue jays are in a playoff race. Opening NFL weekend and no Bell internet service all day. Thanks Ma Bell for your terrible disgusting service. Even if you reach agent good luck, most of them can't s... See more

should be 0 stars. recent experience with ai AWFUL. Terrible CS. Greedy executive of a failing company. 0 stars. A Canadian company that still offshores. I guess the exec and BOD did not get the messa... See more

horrinble experience spent almost 8 hours on the phe because i had no home service they ended up remotely screwing my modem now i havew no phone or intternet thaen i am asked to take modem to stor... See more

I am a new Bell Mobility customer..Horrible service. Confusion while getting French text messaging and I live IN ONTARIO? What the heck is going on Bell Mobility? Call centre in the Philippines? Serv... See more

Total disappointment. On recommendations of one of the associates, took the bell plan with the understanding, they will remove the connection charges of $80,as mentioned by the associate. When talked... See more

Agents who follow scripts and dont listen to the actual issue at hand and use logic to solve a technical issue is one problem, but Bell has so many problems is incomprehensible. My neighbor is 90. His... See more

Absolutely terrible service from Bell. The internet constantly cuts out, doesn’t connect to devices, and their TV freezes nonstop. I’ve spent hours on the phone with their support team only to have th... See more

I cancelled my Bell Business account on September 10, one day after my billing cycle date on September 9. However, I was still charged for an additional full month on my final bill, which is unacc... See more

I have been working with bell support since Sunday August 17th to fix an internet issue and 5 days later still not resolved. Incoherent explanation from support. Spoken to at least 10 people. I simply... See more

Literally the worst company ever! I’ve visited 60 countries and never experienced anything like that. They charged me 100 dollars for turning on the SIM card. One day before I spent two hours talking... See more

‘Haya’ at the Bell Store in Mapleview Mall in Burlington was awesome!!! She helped us this morning (Boxing Day) set up a new mobile phone account and was extremely helpful and knowledgeable. She... See more

Dear Bell Management, I am writing to express my sincere gratitude for the exceptional service I consistently receive at the Bell Vaughan Mills location. Marco consistently goes above... See more

We went to the Bell Store in Mic Mac Mall, Dartmouth NS ... Dhairya (Dee) was our customer service agent and he was absolutely AWESOME! He went over and above to make sure we were completely happy wit... See more

I've had Bell fibe internet for 3 months now. I've got their 300mbps/300mbps download/upload service, and we don't have too many connected devices at home. For some reason, we often experience issues... See more

No Internet service since 11am today June 24th 2025. Called in by 1130 am to report outage. Bell said they would call back with update, which never happened. Finally found out a crew was dispatche... See more

Continued to charge us for months after multiple calls for exorbitant internet and phone fees after my father passed away and we were unable to continue paying. No sympathy. Now they call my cell phon... See more

Angelika 8065374, needs to work on her spelling,,her professionalism,, and her customer service. Her open ended promises and hopes and dreams about reducing the fees for a non payment,, when actually... See more

I would give a zero rating if it was available.We started with Bell on Jan o6 2026-what a horrifying experience.Hidden fees, poor customer service,too long to get to correct party.If I could change b... See more

Deeply regret my planning with bell. This company has been of no help with customer service as well as disgustingly overcharged bills and fees. Do not waste your time with this company.

Amazing that they could not solve anything, even more amazing that the onus always falls back on the customer to provide the notes. Wayta go Bell!!! After almost 40 years, it is inspiring that this... See more

Set up on our business internet with a customer service rep. I called a week before to confirm the installation only to be told that "the customer" cancelled the order? I DID NOT CANCEL. I had to call... See more

Phone for small business is for residential on their website. You call the number and they say we need to transfer for. You wait 30 minutes. Then they can't find your account . Then you want to cancel... See more

My cell bill went up to $175 for me and my wife. started at $100/month. Constant increases without adequate notification. Just switched to Eastlink and through pre-authorized billing, now $70 a month... See more

We regret moving from Telus to Bell..we ended up porting 3 lines. What a mistake that was..connection was quite spotty and slow compared to Telus at 5G+..also transition was a nightmare! With poor cus... See more

We ordered 2 remotes & never got them. Keep calling & was told they cancelled the order & reordered them. Apparently the address they were sending too was wrong. Finally got the remotes, but now we'r... See more

Terrible customer service. You go on the Bell Aliant website, call the number and get Bell. Then an infinite string of morons will transfer your calls until you finally give up. Do not get Bell if you... See more

Bell Canada has been my go-to provider for years - they’ve almost never let me down. The internet speed is fast, even during peak hours... Their mobile coverage is excellent across the country. Yes, i... See more

Bell customer service sucks to say the least!!! Operators are at liberty to lie to customers &resolve nothing...there gigs of data are empty and there employees are powerless to resolve anything!!! If... See more

wanted to express my sincere gratitude to Marco. I was incredibly impressed with his ability to manage such a large number of customers. Even with two other employees available, everyone seemed... See more

I would literally rather stare at a blank screen at this point than pay Bell for satellite TV. Worst customer service by far. Wanted me to wait 17 days before coming to service my satellite and... See more

Bell increased my mobility bill without any prior notice, claiming my plan was “upgraded” even though I never approved any changes. When I called to complain, the representative was rude, dismissive... See more

My business phone lines and internet were transferred to a new address which was next door. This took place on April 28th, 2025. I had no phone service for 3 weeks, their tech. people out multiple t... See more

Called to get a new SIM activated was told it was done and will be working in 30min. 4 hours later it's still not working and I keep getting transferred to different departments having to verify my ac... See more

The absolute worst customer service. The communication between departments is really horrific and calling Bell for support is constantly a run around. No one can ever help or troubleshoot. In the l... See more