ComputerSalg.dk Reviews 64,884

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the professionalism, efficiency, and care with which their purchases are handled. Many consumers highlight the reasonable prices and the excellent service provided. People are also pleased with the extra level of protection provided during shipping, ensuring that products arrive in good condition. Consumers report positive experiences with the delivery service, often mentioning fast shipping and products arriving as expected. However, some reviewers report delays and unreliable delivery timelines, especially for items from remote storage. While opinions on specific products and orders vary, the overall consensus is that the company offers a positive experience with good service and prices.

Based on these reviews

Rated 4 out of 5 stars

The dispatch was not the fastest, but everything arrived in order, which was my initial concern. In any case, they provided regular updates indicating any changes, so they ended up being extremely re... See more

Rated 5 out of 5 stars

God webside! Overskuelig side og nemt , at bestille og betale. Hurtig levering og absolut min favorit, da jeg finder mine favorit produkter til en rimelig pris. Tak for god handel!

Rated 5 out of 5 stars

I've been a customer of ComputerSalg for years, and they have never let me down. Every purchase, whether big or small, has been handled with professionalism, efficiency, and care. Their delivery is... See more

Rated 5 out of 5 stars

Olympia vario Duplex 4000 - Trimmer - 300mm - papir er en supper let trimmer med med Guillotine arm med håndtag. Så meget at bruge når man ikke har så mange kræfter i højre arm

Rated 5 out of 5 stars

Nemt at bestille, hurtig klar til afhentning i Pick-up Point (25 min) - Det er også fint med den lange åbningstid i Pick-up point.

Rated 5 out of 5 stars

A very good purchase experience and after-sale. Our product came with some missing parts (by German Company, COBI). ComputerSalg took care of everything, and sent a replacement. Higly recommended.

Rated 3 out of 5 stars

We recently purchased an e-ink tablet from them, and the overall experience was good. The product was delivered on time and exactly as described. Their website was easy to navigate, making the purchas... See more

Rated 5 out of 5 stars

Purchased a hard disk, and had requested safe packing to protect the disk from shock/vibrations during shipping. On opening the parcel I was extremely happy to see the extra level of packing protec... See more

Rated 5 out of 5 stars

Great product. It keeps the kids engaged and what makes it even better is that it’s interactive, as 2 players at a time can play. :-) I am ordering another one as a gift after the the one ordered las... See more

Rated 5 out of 5 stars

I bought a product (a usb power adapter) at Computersalg that ceased working after a period of time. I wrote a complaint and immediately Computersalg sent a replacement.

Rated 3 out of 5 stars

If you are not in a hurry for your purchase buy from them. They deliver and have a plan for your order that is extended on numerous days … my order was created on the 7th of October and received it on... See more

Rated 5 out of 5 stars

The product arrived just as expected. The packaging was in good condition, and the delivery was incredibly fast. It reached the delivery address the very next day after I made the purchase.

Rated 5 out of 5 stars

The product was exactly as advertised. The shipping was incredibly fast and the product was well-packaged. I have shopped at computersalg.dk before, and I would do it again.

Rated 5 out of 5 stars

I was looking for this original filter forever and computersalg was the only one having it original and in stock. Came the next day. Super happy with it :)

Rated 1 out of 5 stars

Super frustrated with this store, I ordered a set of dumbells as a christmas gift and I only received 1 of 2 boxes. I understand that mistakes can happen and even though my gift was ruined I've been v... See more

Company replied

Rated 1 out of 5 stars

I am not ordering from them again. I ordered few stuff for my sons birthday, it arrived after we had left for vacation, and then it returned back then we booked another date (the day after we arrive f... See more

Company replied

Rated 2 out of 5 stars

I order twice items that are in remote storage, and they both showed that they will come in a week. After that week I was getting emails every day that the delivery was postponed by a day. In both cas... See more

Company replied

Rated 5 out of 5 stars

The product was great - of very good quality. Above my expectations, to be honest. :-) The delivery was not so fast, it took something like 5 days or so... but that was fully okay for me.

Rated 1 out of 5 stars

I ordered a dryer from their site. It was delayed for 4 weeks from the original order so I canceled. The company's response stopped after I asked why this was happening. It was the worst customer s... See more

Company replied

Rated 1 out of 5 stars

I ordered a 45 m heating cable with a stated delivery time of 1–2 days from remote stock on Saturday 24-01-26. Delivery was initially confirmed for Wednesday 28-01-26 (Order no. 13395129). On... See more

Company replied

Rated 1 out of 5 stars

I placed an order on 30th April 2025, and as of today, I still haven’t received the package. I’ve received eight different emails, each giving a new estimated delivery date, which has been very co... See more

Company replied

Rated 1 out of 5 stars

I ordered a graphic card (ASUS VGA 16GB RX9070XT PRIME OC 3xDP/HDMI PRIME-RX9070XT-O16G) and paid for it, in the email confirmation I received information that I ordered (VGA PCIE16 RX9060XT 16GB GD... See more

Company replied

Rated 1 out of 5 stars

I placed an order 'Ordre 11729155 [j6A011729155]' of a perfume on 3/5/2025 and since then i keep getting a mail on a daily basis saying that the date of the delivry is pushed and delayed and i still... See more

Company replied

Rated 1 out of 5 stars

appalling customer service. the only thing this company ever provide me is the same products as others, but they appear slightly higher on pricerunner beating others by only 1kr or 2kr. Yet what they... See more

Company replied

Rated 1 out of 5 stars

Completely disrespectful and unprofessional service - DO NOT USE I ordered a Panasonic camera flash, when i recieved the item it was falty. Made an RMA with Cumputersalg and had to pay myself 5... See more

Company replied

Rated 1 out of 5 stars

They kept moving my order every day for a week so I had to every morning check if I needed to make arrangements to work from home in order to be able to receive the delivery. After a week when updates... See more

Company replied

Rated 1 out of 5 stars

Ordered a thermos which arrived broken, after 10 emails to customer service and over a week, I still haven’t received a refund. I keep getting the reply that they are waiting for the delivery company... See more

Company replied

Rated 1 out of 5 stars

I ordered some products from Computer salg on 23-may, but due to surprisingly long delivery time (12 days) and a business trip I was not able to pickup the package and so the package was sent back... See more

Company replied

Rated 1 out of 5 stars

Lousy company. Received 6 mails over 2 weeks, with delayed delivery. It was a birthday present, which was obviously a pain in the ass. I'm never shopping with them again. Order cancelled. No apolog... See more

Company replied

Rated 1 out of 5 stars

I bought a cover with keyboard and pen for my tablet, but the cover came without the pen. After trying to contact Computersalg different ways I have no response feom them, but I keep getting emails to... See more

Company replied

Rated 1 out of 5 stars

What a terrible service! They offer products they don't have in stock, and send an email with an estimated delivery date. This is the first and last time I'll use their services. I hope they'll be mor... See more

Company replied

Rated 2 out of 5 stars

I ordered the product: 20986901 on the 12th of august. I got an email that the item is expected to deliver on the 20th of august, which makes sense since they have to ship it from their "Remote... See more

Company replied

Rated 1 out of 5 stars

Makes good and tasty bread but I CANNOT make any 1000g bread, only 750g or 500g. The blade is not big and strong enough to mix the dough so I must use a spatula to help mix the dough for a 1000g bat... See more

Company replied

Rated 1 out of 5 stars

I ordered twinmarkers on 28 April, and they said the package would be arrive 5/05 and so I waited. Then I got an email that the package would be arrived on 7/05 and it didn’t arrive. Until now they s... See more

Company replied

Rated 1 out of 5 stars

Stay away! I placed an order on 27th of may, then over the next few weeks I kept recieving emails with more and more delays for the delivery. The delivery was posted 8 times. I stayed patient, but tod... See more

Company replied

Rated 1 out of 5 stars

I am shocked at the lack of competence I have faced while trying to return a pair of shoes. Not only was I required to pay for and arrange my own GLS shipping label (which I did), but you also... See more

Company replied

Rated 1 out of 5 stars

Dear Customer, We have ceased our partnership with Computersalg.dk. Thank you for your feedback. We wish you all the best. Best regards. I skal aldrig købe ecoflow hos Computersalg. Dk fremover

Company replied

Rated 1 out of 5 stars

My order 'Ordre 11729155 [j6A011729155]' that I ordered on the 3rd of May was originally supposed to arrive on the 12th it is now the 22nd and the only thing i have recieved is 10 different mails keep... See more

Company replied

Rated 1 out of 5 stars

They don’t answer… every day they extend my delivery date. I called them and I was “lucky” that someone answered me, they said that I will get my order the next day and one week later I still not havi... See more

Company replied

Rated 1 out of 5 stars

The dispcription of the item was wrong so I got the wrong order. Now I'm dealing with order return on my own expenses.

Company replied

Rated 4 out of 5 stars

Delivery time and updates were fine, but they didn't withdraw the money until the very day it arrived, which added some confusion with the bank.

Rated 1 out of 5 stars

Here we go again. So I ordered: 20986901 which is a gaming monitor. So last time I reviewed, wasn't exactly much better than this. Now now I can't even explain how badly the "expected deli... See more

Company replied

Rated 1 out of 5 stars

Ordered something for a birthday. Expected delivery - in 5-7 days. Notification - 10 days. Then pushed twice to 15 days. Well. Somebody is not getting his present. Dont shop from this co... See more

Company replied

Rated 5 out of 5 stars

I ordered a new watch at computersalg.dk. The experience I got was that the delivery, notification(s) during transport and delivery were great and professional. I can recommend purchasing from Compute... See more


Company details

  1. Computer Store
  2. Book Store
  3. Kitchen Supply Store
  4. Perfume Store
  5. Plumbing Supply Store
  6. Toy Store

About ComputerSalg.dk

Written by the company

ComputerSalg har været online siden 1999 og besøges af hundredtusindvis af kunder hver måned.

Vi er en 100 % dansk ejet webshop med base i Ringsted og har mere end 2,8 millioner produkter online – alt fra elektronik, IT og husholdning til boligudstyr, legetøj, bøger, skønhed og meget mere.

Fra vores moderne hovedlager sender vi over 90.000 ordrer hver måned, og vores dedikerede kundeservice står klar til at hjælpe, hvis du har spørgsmål.
Vi sætter en ære i at levere en nem, hurtig og tryg købsoplevelse – og det afspejler sig i vores høje Trustpilot-score, baseret på mere end 60.000 anmeldelser fra tilfredse kunder.

I dag opererer vi i hele Norden og Tyskland, og med vores 10.000 m² store lager og 1.000 m² kontor i Ringsted har vi rammerne til fortsat vækst og udvikling – både lokalt og internationalt.

Har du spørgsmål, sidder vores kundeservice klar til at hjælpe dig alle hverdage.

Written by the company


Contact info

4.2

Great

TrustScore 4 out of 5

65K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Delayed delivery and changing delivery dates

I ordered a 45 m heating cable with a stated delivery time of 1–2 days from remote stock on Saturday 24-01-26. Delivery was initially confirmed for Wednesday 28-01-26 (Order no. 13395129).

On Tuesday 27-01-26, the delivery date was changed to 02-02-26.
On Friday 30-01-26, it was changed again to 09-02-26.

When I checked alternative suppliers on Saturday, Computersalg was still able to deliver the same type of heating cable within 2 days.

Repeated delays and inaccurate delivery estimates come across as unprofessional.

1 February 2026
Unprompted review
ComputerSalg.dk logo

Reply from ComputerSalg.dk

Thank you for your review.

We sincerely apologise for the delayed delivery and the repeated changes to the estimated delivery date on your order (13395129). We completely understand how frustrating this is — especially when you placed the order based on a 1–2 day delivery estimate.

Unfortunately, in this case we received incorrect stock information from the supplier delivering this item, and they did not notify us in time that the stock status had changed. This prevented us from acting earlier and giving you accurate updates.

We agree that this is not acceptable, and we are very sorry for the inconvenience this has caused.

We have asked our customer service team to contact you directly, so we can find a proper solution for you as quickly as possible.

Kind regards
Tea

Rated 2 out of 5 stars

Don't order items in remote storage

I order twice items that are in remote storage, and they both showed that they will come in a week. After that week I was getting emails every day that the delivery was postponed by a day. In both cases I had to cancel the order and order from a different store. If delivery from remote storage takes longer the company should be transparent about it

15 January 2026
Unprompted review
ComputerSalg.dk logo

Reply from ComputerSalg.dk

Thank you for your review.

We’re very sorry to hear that your experience gave you this impression, and we completely understand how frustrating repeated delivery delays can be.

However, we would like to clarify that according to our records, both of your orders were shipped and delivered to you, although unfortunately later than initially expected – and we sincerely apologise for those delays.

Kind regards
Tea

Rated 1 out of 5 stars

Different model between website and what they sell

I ordered a graphic card (ASUS VGA 16GB RX9070XT PRIME OC 3xDP/HDMI PRIME-RX9070XT-O16G) and paid for it, in the email confirmation I received information that I ordered (VGA PCIE16 RX9060XT 16GB GDDR6 PRIME-RX9060XT-O16G ASUS), a card that is completely different. Website shows what I wanted to order 100%. I tried to call them during their opening hours and there was no answer. I canceled the order and have to now wait 30 days to receive money back. Worst experience with an online shop. Not recommend.

And it's not a first time. I order a TV one year ago and they didn't send any confirmation that the order has been made. I had to call them and ask for a email confirmation to be sent to make sure I wasn't scammed.

12 January 2026
Unprompted review
ComputerSalg.dk logo

Reply from ComputerSalg.dk

Thank you for your review.

We are very sorry for this experience. The mismatch between the product shown on the website and the item information in the order confirmation is not acceptable. I cannot say exactly why this happened, but the issue has been reported internally to ensure it does not occur again.

Regarding the refund: when an order is cancelled, we immediately delete the order and release the payment from our side. The information about up to 30 days relates to bank rules for how long a reserved amount may be held by the bank, even after it has been released by us. We can see, however, that the reservation has already been released in your case.

We also regret to hear about your previous experience. This is certainly not the impression we want to leave, and your feedback is taken seriously.

Kind regards
Tea

Rated 1 out of 5 stars

Disappointed The dispcription of the item was wrong…

The dispcription of the item was wrong so I got the wrong order.
Now I'm dealing with order return on my own expenses.

9 January 2026
Unprompted review
ComputerSalg.dk logo

Reply from ComputerSalg.dk

Thank you for your review.

We are very sorry to hear about your experience. If the item description was incorrect, this is of course our responsibility, and you should not have to cover any return costs.

Unfortunately, based on the information in your review, we are unable to identify your order. Please update your review with your order number, or contact our customer service directly, so we can look into the matter and resolve it properly.

Kind regards
Tea

Rated 1 out of 5 stars

Super frustrated with this store

Super frustrated with this store, I ordered a set of dumbells as a christmas gift and I only received 1 of 2 boxes. I understand that mistakes can happen and even though my gift was ruined I've been very patient. I tried contacting them through their complaint forms, sent emails,and I am completely ignored. I am now stuck with a useless half set of weights.

7 January 2026
Unprompted review
ComputerSalg.dk logo

Reply from ComputerSalg.dk

Thank you for your review.

We are very sorry for the frustration you have experienced, and we completely understand how disappointing this must have been—especially as the item was intended as a Christmas gift.

After investigating the case, we can see that the issue was caused by an error in our warehouse, where our automated system unfortunately sorted the second box incorrectly. We sincerely apologise for this mistake.

We can also confirm that the full amount has already been refunded to you.

We are very sorry for the inconvenience this caused and appreciate the patience you showed in the process. Your feedback is important to us and helps us improve our handling going forward.

Kind regards
Tea

Rated 2 out of 5 stars

false stock

false stock, after pay product is 7 or more days for delivery

7 January 2026
Unprompted review
ComputerSalg.dk logo

Reply from ComputerSalg.dk

Thank you for your review.

We are very sorry that the delivery of this item is longer than expected. There is currently limited stock on this product, which has resulted in a longer delivery time of 7 or more days.

You are always welcome to cancel your order if this is not acceptable to you.

Kind regards
Tea

Rated 1 out of 5 stars

Delivery date

I was told that the order would be delivered the 20th then the 22nd and now the 30th of December.

16 December 2025
Unprompted review
ComputerSalg.dk logo

Reply from ComputerSalg.dk

We sincerely apologize that our estimated delivery dates have not been accurate. We understand how frustrating it is to be informed of several different delivery dates, and we are very sorry for the inconvenience this has caused.

Unfortunately, the delivery estimates provided earlier did not reflect the actual availability of the item, and we regret that this was not communicated more clearly and sooner.

Our customer service team is aware of the situation and is working on resolving the matter as quickly as possible. You will be kept updated as soon as there is new information.

Once again, please accept our apologies for the inconvenience.

Kind regards,

Kristian.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look