Crawfords Metal Detectors Reviews 3,374

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's products, highlighting their superb quality. Consumers are also very satisfied with the service provided, noting that the staff is helpful and courteous. People appreciate the team's knowledge and professionalism, especially when seeking guidance or support. The delivery service is another aspect that receives high marks from reviewers. Customers are impressed with the speed and efficiency of the delivery, with many reporting that their orders arrived the next day. The careful packaging of items is also appreciated. Overall, reviewers express strong satisfaction with the company's commitment to providing excellent products and services.

Based on these reviews

Rated 5 out of 5 stars

I Won a Minelab Nox 800. After approx a year the charging port for the headphones ceased to exist. Phone call to Crawfords, explaining the situation. Sent headphones which I thought were going to be r... See more

Rated 5 out of 5 stars

The team at Crawford's made my purchases a simple and straightforward experience. After purchasing my Minelab Xterra Elite with a free Pro-find 35 pinpointer, I discovered that my wireless headpho... See more

Rated 5 out of 5 stars

I bought something from Crawford's a few days ago. I accidentally ordered the wrong item and had to contact them for corrections. The staff in both departments I talked to were courteous and extremely... See more

Rated 5 out of 5 stars

Excellent service. I was not after a metal detector for a hobby but because the trashy people who owned my land previously had burned and buried all kinds of dangerous metal on our horses' field and w... See more

Rated 5 out of 5 stars

I purchased from Crawford's early this week. I made a mistake when ordering and had to call them to get it rectified. I found both departments I spoke to were polite and very helpful. Everything was s... See more

Company replied

Rated 5 out of 5 stars

I decided to order a Minelab Equinox 800 as I felt I needed an upgrade from my trusty Minelab Safari. I spoke to a very polite lady on Wed to see if this was the right decision and she said yes so I o... See more

Rated 5 out of 5 stars

Visited the new Crawfords showroom and was warmly welcomed. The attention to detail and help given and advise proffered were of a very high standard. Everything about the eperience was First Class... See more

Rated 5 out of 5 stars

I had a problem with one broken coil & another that was fracturing where the shaft meets the coil. I firstly emailed telling them of the problem. They quickly confirmed they were under warranty and I... See more

Rated 5 out of 5 stars

I just wanted to give Crawfords a big up on the warranty with Minelab detectors. Brought a Minelab metal detector off another company and had a warranty issue with a search head. Crawfords were on it... See more

Company replied

Rated 5 out of 5 stars

Nice website, had what I wanted in stock at a good price. Quick dispatch, good communication and item arrived well packaged, in great condition and as advertised. What's not to like. Will definitely u... See more

Rated 5 out of 5 stars

Purchased a Minelab Equinox 6 inch coil through Amazon and the supplier was Crawfords. Fast 2 day signed for post. Would definitely recommend.

Rated 5 out of 5 stars

Had an item that broke, Crawfords contacted the manufacturer, whom honoured the warranty, the very next day the replacement was delivered. After care service was superb, very impressed and super plea... See more

Rated 5 out of 5 stars

Probably a review with a difference. I'm in my early seventies and have been into fishing most of my life, but after giving it up a couple of years ago I was missing the outdoors, my son suggest... See more

Rated 5 out of 5 stars

As I had no experience with metal detectors, I phones and spoke to very helpful lady who patiently explained what was required. Thereafter my order was processed and delivered very quickly. Great cu... See more

Rated 5 out of 5 stars

Brought an Evolution pro cut T the other month. Fantastic spade strongest around. If used correctly only a fool could bend it. Great shop and staff especially Joe.

Company replied

Rated 5 out of 5 stars

Well. My detector has arrived. Excellent service. Prompt delivery. Amazing condition. Very helpful staff. Thank you so much. Chuffed to bits.

Rated 5 out of 5 stars

Ordered a sand scoop and gloves fantastic service free postage and delivery next day which surprised me The products are absolutely superb Definitely a company I will recommend to others

Rated 5 out of 5 stars

great detector at good price and really fast delivery ,easy to navigate website and payment process. Thank you for your help

Rated 5 out of 5 stars

Really good, fast service. Excellent customer service (I put the wrong postcode in ! ) Husband is chuffed with his new detector !

Rated 5 out of 5 stars

Had abit of confusion with an order I had placed. Scott who I spoke to on WhatsApp was a great help and Wendy who I spoke to over the phone really helped sort it all out. Couldn’t recommend enough!

Company replied

Rated 1 out of 5 stars

Bought an Evolution Pro Cut T, which failed just past the triangle weld after only 2 uses. Clearly a design/manufacturing defect. Check metaldetectingforum.co.uk...this spade is known to look as i... See more

Rated 5 out of 5 stars

Just had my second order from Crawford's and what a service! both times the items have been well packaged and delivered next day by dpd.

Company replied

Rated 5 out of 5 stars

Five star service I am delighted that the headphones had been replaced so quickly. Top service.

Company replied

Rated 5 out of 5 stars

Fantastic service from the lovely staff at Crawfords,very helpful with my enquiry, and super quick on their delivery, and communication. Highly recommended.

Rated 5 out of 5 stars

Fantastic product, unbeatable customer service . Very fast delivery plus extras thrown in which were unexpected. 5* service from scott ballard

Rated 5 out of 5 stars

I would recommend Crawfords to anyone. Thanks for the prompt service and polite messages

Company replied

Rated 5 out of 5 stars

Everything was easy and the products arrived promptly, well packaged and look good. Will be testing them this weekend!

Rated 5 out of 5 stars

Good communication and advise detector looks good haven't tried it yet as a present

Rated 5 out of 5 stars

Ordered on Friday afternoon, delivered on Saturday!

Rated 5 out of 5 stars

Helpful, reliable service with fast delivery. Returning customer and highly recommended


Company details

  1. Metal Detecting Equipment Supplier
  2. Electronics Store
  3. Hobby Store

Written by the company

A Traditional Metal Detecting Shop! Real expertise and great products provided by an excellent team! UK Metal detector store selling everything you need to be a detectorist since 1995. Proud to be the UK Distributor for Minelab, we stock a range of detectors, accessories and spares for all leading brands. Whether you're a beginner and don't know where to begin, or an expert detectorist looking for something particular, give us a call, or visit our amazing website and we'll help you get what you need.


Contact info


4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Simply the BEST

Probably a review with a difference. I'm in my early seventies and have been into fishing most of my life, but after giving it up a couple of years ago I was missing the outdoors, my son suggested metal detecting. So here we are, after trawling the Web and doing a bit of research on detectors/costs etc, I ended up at Crawfords and I must say I'm pleased I did, their professionalism and knowledge was outstanding. I was recommended going with the Nokta Simplex Ultra offer bundle plus the extra purchase of Nokta Pointer, offered with a small discount.
The customer service I received was the best by far I have experienced for a long while.
Delivery was extremely quick, it actually arrived the day after ordering, the parcel itself was well packaged.
So yes, I'm very happy with the purchase and definitely recommend Crawfords.
Since that purchase I have ordered a couple of other bits, which also arrived the day after ordering, so Crawfords will always be my go to place for detecting gear.

16 January 2026
Unprompted review
Rated 5 out of 5 stars

I Won a Minelab Nox 800

I Won a Minelab Nox 800. After approx a year the charging port for the headphones ceased to exist. Phone call to Crawfords, explaining the situation. Sent headphones which I thought were going to be repaired, but was replaced with a new set of headphones. Excellent after sales, and super speedy return, and they were returned. Highly recommended.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Crawford's go that extra mile

The team at Crawford's made my purchases a simple and straightforward experience.
After purchasing my Minelab Xterra Elite with a free Pro-find 35 pinpointer, I discovered that my wireless headphones at home don't pair with the Elite, so I ordered a pair of ML85's to complete my setup.
After placing my order with the Scunthorpe shop in the afternoon, I was gobsmacked to receive my headphones at 10 o'clock the following morning - now THAT'S service!
The team at Crawfords really do go that extra mile to make your purchase pleasurable.
Credit where credit is due, and the whole team at Scunthorpe deserve a really big pat on the back - Thanks everyone in the team from Ian in Derby.

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Good Company

I ordered a minelab metal detector from there site, good price,good service and also delivered in good time with no problems, a great outfit to deal with .

31 December 2025
Unprompted review
Rated 5 out of 5 stars

Spot on

Spot on, ordered wrong machine initially, so returned it and got alternative, straightforward process dealt with professionally. Thanks.

Prompted review.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

No quibble warranty replacement

Had an item that broke, Crawfords contacted the manufacturer, whom honoured the warranty, the very next day the replacement was delivered.
After care service was superb, very impressed and super pleased with the service.

4 January 2026
Unprompted review
Rated 5 out of 5 stars

I bought something from Crawford's a…

I bought something from Crawford's a few days ago. I accidentally ordered the wrong item and had to contact them for corrections. The staff in both departments I talked to were courteous and extremely supportive. The issue was resolved promptly, and my package arrived the following day. I wholeheartedly endorse Crawford's to everyone. Their service is impeccable.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Minelab x terra elite

Just purchased my first detector from cmd minelab elite ordered in Christmas period they opened on 6/01/26 arrived next day with a free beanie fantastic service and excellent price +£30 off for new customers 😀 👏

6 January 2026
Unprompted review
Crawfords Metal Detectors logo

Reply from Crawfords Metal Detectors

Awesome, thank you Kevin 8-)

Rated 5 out of 5 stars

Great warranty service.

I just wanted to give Crawfords a big up on the warranty with Minelab detectors. Brought a Minelab metal detector off another company and had a warranty issue with a search head. Crawfords were on it and within 3 days I had a new head. And this was over the Christmas period. Well done and thank you

21 December 2025
Unprompted review
Crawfords Metal Detectors logo

Reply from Crawfords Metal Detectors

Thank you Simon 8-)

Rated 5 out of 5 stars

Real Service

Five star service I am delighted that the headphones had been replaced so quickly. Top service.

4 December 2025
Unprompted review
Crawfords Metal Detectors logo

Reply from Crawfords Metal Detectors

Thank you!

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