Debtist.de Reviews 269

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Their collections request is legally incorrect. The burden of proof regarding lawful and timely notification of the alleged fine lies entirely with the creditor, not with the alleged debtor. And t... See more

Rated 1 out of 5 stars

Receive email and letter that I needed to pay over 4000 pounds to a company I never even used their services, then threatening me with court case, saying I'll need to go to court in London. 100% fake... See more

Rated 1 out of 5 stars

Debtist charges me for 35 times original sum for a bill i have never received, for a service I have nver received, and refuse to give any information about what I am paying for, only threats. Hyundai... See more

Rated 3 out of 5 stars

I would have liked information why I owed this money and was not contacted earlier before costs increased

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1.6

Bad

TrustScore 1.5 out of 5

269 reviews

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Rated 1 out of 5 stars

They are confused about the law.

Their collections request is legally incorrect. The burden of proof regarding lawful and timely notification of the alleged fine lies entirely with the creditor, not with the alleged debtor.

And they seem to not understand this.

9 January 2026
Unprompted review
Rated 1 out of 5 stars

Warning! Debtist is undoubtedly a scam !

Warning!
Debtist is undoubtedly a scam, and I can only advise you not to pay them a single cent. Instead, contact the original creditor and try to resolve the matter directly with them.
My experience has been that I received one of Debtist's infamous threatening letters, and unfortunately I hurried to pay it, as I did not want to incur any more expenses - because that is what they shamelessly threaten.
However, in parallel, I immediately contacted the original creditor to clarify the reason why they thought I owed them money. And the subsequent case processing with the original creditor revealed within a short time that their claim against me was not justified at all, which the original creditor informed both me and Debtist!
So you would think that Debtist would naturally return the unjustly collected sum to me, which I of course demanded.

But they do not!

Instead, they have apparently decided to simply keep the money and ignore any contact from me.

And so we end up in something that looks suspiciously like criminal activity!

17 November 2025
Unprompted review
Rated 1 out of 5 stars

Scam!

Debtist charges me for 35 times original sum for a bill i have never received, for a service I have nver received, and refuse to give any information about what I am paying for, only threats. Hyundai only refers
me to Debtist.

12 December 2025
Unprompted review
Rated 1 out of 5 stars

4000 pounds fake debt!

Receive email and letter that I needed to pay over 4000 pounds to a company I never even used their services, then threatening me with court case, saying I'll need to go to court in London. 100% fake and illegal! They can't send you to court in a different country! I reported them to cyber crime uk and Canada and told them than they officially dropped my case. If your debt is not legitimate they can't be!.

2 November 2025
Unprompted review
Rated 1 out of 5 stars

Demanded payment without providing evidence

Based on the Trustpilot reviews, I can see that many people report having difficulty obtaining clear documentation or proof of their alleged debt. Our experience was similar.

We received a notice from Debtist regarding a more than 3-year-old claim that we had never been informed of before. When we asked for evidence that the original invoice or any reminders had ever been delivered to our company, we were simply told to check our own system, even though I had already done so and explained that no such invoice had ever reached us.

In our case, the underlying invoice had been sent to an internal company email address from the service, rather than to any email belonging to us, which explains why we never received it.

I would encourage anyone in a similar situation to be aware of their rights, request proper documentation, and not feel pressured into accepting liability without clear proof.

12 November 2025
Unprompted review
Rated 1 out of 5 stars

Scam

This company sends Threatening emails requesting outrages amounts for a company that has told me to delete all emails from them as spam because they do not have a contract with them to collect any debt.

14 October 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers. They just threaten, ignore anything you say and dismiss evidence.

Sent them the original outlook e-mail of cancellation of the subscription they tried to rob off of me. They just dismissed it saying they want it in another format. Absolutely ridiculous, thinking everyone needs to abide to their stupid rules.

First of all, I am technically savvy, but most people won't even understand what the f you're talking about when you're saying you don't accept outlook mails only .eml. Outlook doesn't support .eml, so you can't get it. You can only get what's available. Imagine all the elderly getting scammed by a company like that. Both formats, by the way, contain the exact same headers and are convertible into each other. I just refused doing this for such a dip **** company out of principle. Ridiculous.

The law cares about the CONTENT of the proof, not about the file extension, and you cannot assume that the people you are trying to rob even understand what extensions are.

Anyway, the company (not Debtist!!!) apologized and credited. Just another proof of how much of a mafia organization Debtist really is.

10 September 2025
Unprompted review
Rated 1 out of 5 stars

This is a dubious company

This is a dubious company. I got a ticket for speeding in Italy that never reached me. They try to collect this fine plus expenses, even though they know that they have no legal leverage to do so. They send letters as well as emails, Whatsapp, text messages trying to make me pay. As I know from my lawyer that this psychological pressure has no legal background I find it kind of funny. If you send multiple messages saying pay or we go to court and this never happens, they make a fool of themselves....

13 August 2025
Unprompted review
Rated 1 out of 5 stars

Debtist is too aggressive and doesn't listen

Debtist were employed by Enterprise Rent a Car to collect a 25CHF admin fee for a speeding fine that I incurred in Switzerland. Enterprise had never sent me the link to enable me to pay, which I told Debtist on multiple occasions. Despite this they continued to chase for this payment and their fee. After almost 18 months and continuous harrassment they sent me a link to pay the 25CHF. A waste of my time and leading me to the conclusion that I will never use Enterprise Rent a Car ever again.

28 July 2025
Unprompted review
Rated 1 out of 5 stars

Phishing

Phishing, for sure! For sure a company in country A is going to hire a company in country B, to collect a debt from country A. Especially, if there's no debt. Nice try scammers. Even google is giving the scam warning. Nice try.

1 July 2025
Unprompted review
Debtist.de logo

Reply from Debtist.de

Thank you for your feedback.

We understand that cross-border debt collection can seem unusual, but as a registered and regulated collection agency (File Number 2025 0000 1427), we handle claims for clients across Europe. We only act on behalf of verified clients and after carefully reviewing the legitimacy of each claim.

If you have questions or believe the demand is incorrect, please use the contact options provided in the letter to clarify the matter directly.

Rated 1 out of 5 stars

Unfair EU Fine Collection – No Notification Received

I recently received a payment demand from Debtist Inkasso regarding a traffic fine allegedly issued by the Comune di Bologna (Italy) in December 2024. The issue? I was never notified of the original fine not by post, email, or any official channel until Debtist contacted me in June 2025.

At the time the fine was supposedly issued, I had already moved out of my previous address and was living in another country. Yet, Debtist claims that it's my responsibility to inform foreign municipal authorities (like the city of Bologna) of my address change, which is neither realistic nor legally required under EU law for non-residents.

Instead of investigating the validity or fairness of the case, they demand immediate payment and refer to administrative presumptions that ignore real-world circumstances like people moving across borders. I was never given a chance to respond to the original fine, because I never received it.

This kind of cross-border debt collection practice is not only aggressive but legally questionable. It causes undue stress for people who were never properly notified and who had no chance to defend themselves
Note: I have already sent all documents proving I moved out. Here is their answer. Don’t believe their behavior in the reply to this comment.

“However, under administrative law, service to the last address known to the authority is legally sufficient and effective.”

Note: Every single document and piece of proof was submitted. It doesn’t matter how obviously you’re right—they count on you not lawyering up. Get a lawyer. This company is manipulative, predatory, and rotten to the core.

12 June 2025
Unprompted review
Debtist.de logo

Reply from Debtist.de

Thank you for your message.

As a registered debt collection company (Case No. 2025 0000 1427), we were commissioned by the City of Bologna to collect the outstanding fine.

If you have valid objections or relevant documents, we’re happy to review the case together with the authority. Please feel free to send us supporting evidence.

Rated 1 out of 5 stars

Debtist GmbH is a hostile, unethical, and dangerous debt collection firm — avoid at all costs

Debtist GmbH is not just an aggressive debt collector — they are a rogue, coercive operation actively weaponizing intimidation, fabricated liability, and baseless threats under the guise of “legal procedure.”

In my case, they pursued an alleged debt I do not owe — one that had already been formally and repeatedly disputed — and responded not with evidence, but with escalating threats: legal action, credit damage, and ultimatums backed by no valid court judgment.

They refused to provide meaningful verification, misrepresented the legal sufficiency of their documentation, and treated due process as optional. They claimed “harassment” for simply asserting my rights — a tactic common among bad actors hiding behind bureaucratic theater.

Let me be absolutely clear:
I have filed formal regulatory complaints with every relevant authority, including:
• The German Federal Office of Justice
• The Federal Financial Supervisory Authority (BaFin)
• The German Telecommunications and Consumer Authority (Bundesnetzagentur)
• The Hessen State Data Protection Authority (for potential GDPR violations)
• The U.S. Consumer Financial Protection Bureau (CFPB)
• The Federal Trade Commission (FTC)
• All major U.S. credit reporting agencies

These complaints are active. I have preserved every email, every threat, and every instance of their procedural abuse.
Debtist is now under scrutiny across multiple jurisdictions — and rightly so.

Their continued pursuit, in the absence of legal standing, is a case study in consumer harassment, data misuse, and extrajudicial bullying. I will not settle. I will not be silenced. And I will ensure no one else is quietly steamrolled by this company.

If you’re contacted by Debtist GmbH:
Do not cooperate. Do not pay. Do not let fear override your rights. Document everything and report them immediately.

Debtist is not a neutral collector — they are an international liability, and they deserve to be investigated, sanctioned, and shut down.

UPDATE: Debtist has replied with a boilerplate statement claiming to operate “strictly within the framework of applicable laws.” They cite their license number, assert professionalism, and suggest I follow the “proper channels.” Let’s dissect that.

First, a license does not confer impunity — nor does it validate misconduct. Regulation is not a character reference. Rogue behavior under a licensed umbrella is still rogue behavior.

Second, Debtist’s insistence that they “act solely based on data provided” is an admission, not a defense. If the data is flawed, and the debt is demonstrably invalid — as I have repeatedly shown — then persisting in collection without independent verification is reckless, not procedural.

Third, their claim to “lawful and professional standards” remains unsubstantiated. If professionalism includes ignoring formal disputes, withholding meaningful documentation, and escalating threats without legal merit — then we have very different definitions of lawful conduct.

Finally, their suggestion to “follow the outlined process” is precisely the problem. That process ignored regulatory norms, dismissed documented objections, and relied on pressure over proof. I did follow procedure. They didn’t.

This isn’t about formality. It’s about accountability. And their reply — polished but evasive — only reinforces my original point: beneath the legal theater lies a practice that cannot withstand scrutiny.

29 April 2025
Unprompted review
Debtist.de logo

Reply from Debtist.de

Thank you for your feedback. We note your statements and wish to clarify that Debtist is a legally registered and licensed debt collection company (registration number 0224.3712/1-I/3-2024/9950), operating strictly within the framework of applicable laws and regulations.
We act solely on behalf of our clients based on the data provided to us and follow all legally required procedures. The claims you have made regarding our operations are incorrect and do not reflect the lawful and professional standards under which we operate.
We recommend following the process outlined in the communication you received to ensure your case is handled through the proper channels.

Rated 1 out of 5 stars

Terrible don’t remember subscribing…

Terrible don’t remember subscribing kept sending emails to cancel
Paid the ask which was more than original cost
But because a number was missed off they took the money but didn’t close the debt
I’m a 76 year old lady and it’s scary
Just dread the next one it’s cruel

18 April 2025
Unprompted review
Debtist.de logo

Reply from Debtist.de

Thank you for your feedback. We understand that receiving collection messages can be distressing, especially if there has been a misunderstanding. Debtist is a registered debt collection agency (reference number 0224.3712/1-I/3-2024/9950) and we act strictly on behalf of our clients based on the information they provide.
Please refer to the instructions included in the letter or email you received — these outline the appropriate steps for addressing issues or clarifying a case.

Rated 1 out of 5 stars

Highly Unprofessional and Possibly a Scam

Debtist contacted me with a payment request but provided zero documentation to support their claim.

I reached out multiple times via email asking for proof or any explanation – no response at all.

Any legitimate agency would at least respond and provide the basis for a debt. Debtist does neither.

This behavior is unacceptable and highly suspicious.

In my opinion, this is a scam operation. Do not engage with them under any circumstances.

16 April 2025
Unprompted review
Debtist.de logo

Reply from Debtist.de

Thank you for your feedback. We understand your concerns, but we want to clearly state that Debtist is not a scam. We are a legally registered debt collection agency (reference number 0224.3712/1-I/3-2024/9950) and operate in accordance with applicable regulations.
We regret if you haven’t received a response — that should not happen. Please refer to the contact options and process outlined in the communication you received. All relevant details for clarification or next steps are described there.

Rated 1 out of 5 stars

This company is brutal /scary

I am being bullied , stressed out to the point it’s making me ill and having sleepless nights. I have and continue to be sent really aggressive emails demanding £278.00 on behalf of good for me . I cxl my subscription to good for me cxl but was told they had already sent the order. I never received the products they claim I have by dpd and I have not I did not receive anything ! I have disputed this , but I am now so worried I said I would pay this just to stop all of this threatening emails stating they will get a ccj and put lots more interest and charges on they have said they will get a ccj , which would distroy my credit rating I don’t work i have two dependants I cannot work right now as I care for my son . To stop all of this , being so worried even though I did not recieve the order I have said I will pay as cannot take anymore I explained I could just about afford £20.00 per month they will not accept this . I have sent proof I recieve benefit as they asked for me to send proof to arrange a payment plan and yet still won’t accept this stating it’s not sufficient! I now have two days to pay a debt on items I did not get . I am now trying to apply for a loan to clear this which I cannot afford but I’m in a state now I want an end to this . Im frightened I will get a massive bill , a ccj and bailiffs comming to my house .

9 April 2025
Unprompted review
Debtist.de logo

Reply from Debtist.de

Thank you for your message. We take your concerns seriously. As a registered debt collection company, we act on behalf of our clients and base our communication on the information provided to us.
If you’ve submitted documentation regarding your financial situation, it will be reviewed as part of our standard process. The steps and options available are outlined in the correspondence you received. We recommend following the instructions there to ensure timely handling of the matter.

Rated 1 out of 5 stars

I'm reading many depressive arguments/…

I'm reading many depressive arguments/ comments about this company...
Received 2 claims within a few weeks through a company Good For Me As/ Oslo-Norway...they sell online but also on media type Face-book and more....
I've never got a bill...I have no subscription to the company...I asked them to stop shipment..they did...
But now Debtist who is a collection agency....? is pushing for more payment...I paid through my bank...were is the statement from Debtist that I paid....???
Yes...my bank stated it as fraud...I like to say...and a fraedulent manner to scare the shit out of you...They are not legit...!
Don't pay.. they will continue!

7 April 2025
Unprompted review
Debtist.de logo

Reply from Debtist.de

Thank you for your feedback. Debtist is a registered debt collection agency (reference number 0224.3712/1-I/3-2024/9950) and we act strictly on behalf of our clients based on the data provided to us.
If you have received a payment request and believe there is an error, please refer to the process outlined in the correspondence. All relevant steps for clarification or further action are described there.

Rated 1 out of 5 stars

Scammers

Do not trust them!
They take very aggressive approach and giving some short deadlines to stress people out. The strategy is to scare you so you pay them what they ask for which is actually not due.
They are inflating bills (which were already paid) without supporting them with any evidence, making up numbers and interest rates.
I am not even in the country where they operate and they bombard me with mails and messages.
I am considering filing a claim against them before the consumer protection authority and reporting them to the prosecutor office.

4 April 2025
Unprompted review
Debtist.de logo

Reply from Debtist.de

Thank you for your feedback. Debtist is a registered debt collection company (reference number 0224.3712/1-I/3-2024/9950) and we act strictly on behalf of our clients based on the information provided to us.
All communication follows legal requirements, and the steps for addressing any concerns or objections are clearly outlined in the correspondence you received. If you have questions about the claim, we recommend following the process described there.

Rated 1 out of 5 stars

Scam Company

Scam Company. Dont pay. Look at all the fake reviews

1 April 2025
Unprompted review
Debtist.de logo

Reply from Debtist.de

Thank you for your feedback. We take all concerns seriously and want to assure you that we are a registered and legitimate company operating within legal guidelines. If you believe there is an issue with a specific claim, we are happy to review it and provide clarity.

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