DesignMantic Reviews 536

TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

I had a great experience working with the DesignMantic team. They were super helpful from start to finish and delivered a branding package that I genuinely love. They also gave me a great pricing de... See more

Company replied

Rated 1 out of 5 stars

Paid for a logo design & to be able to edit it. Wasn't able to edit/save & chat wasn't helpful fixing the issue. Had to design another logo & pay for it.

Company replied

Rated 5 out of 5 stars

I am a return customer of Design Mantic. Three years ago we purchased a "Logo" for another entity we were pleased then. This time we decided to use their service and in a matter of hours we a be... See more

Company replied

Rated 1 out of 5 stars

The Project Manager (Asif P. Lawrence) stopped communicating immediately I made payment for an urgent logo design project. E-mails to support remained unanswered to. 1 week after the deadline, I f... See more

Company replied

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Company details

  1. Graphic Designer
  2. Art Supply Store
  3. Business to Business Service
  4. Prints and Signs Store
  5. Stationery Store
  6. Web designer
  7. Web Hosting Company

Written by the company

Whether you need a logo design for your business, company presentation or an identity for your startup, our Do-It-Yourself logo creator, lets you build professional looking logo design for free. We also offer state-of-the-art business card, web design, social cover, t-shirt maker tools, which are effortless to navigate and easy to use to the most novice of users.


Contact info

3.4

Average

TrustScore 3.5 out of 5

536 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Not helpful

Paid for a logo design & to be able to edit it. Wasn't able to edit/save & chat wasn't helpful fixing the issue. Had to design another logo & pay for it.

28 January 2026
DesignMantic logo

Reply from DesignMantic

Hi Nick,

Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating that must have been. Our intention is always to ensure customers can fully access and edit their purchased designs. We regret that the issue wasn’t resolved promptly through chat support and that it led to additional inconvenience. Your feedback has been shared with our team so we can improve both our tools and support process. Please feel free to reach out to us directly so we can review this further and work toward a resolution.

Warm regards,
The DesignMantic Team

Rated 5 out of 5 stars

Professional, Responsive, and Worth Every Star

I had a great experience working with the DesignMantic team. They were super helpful from start to finish and delivered a branding package that I genuinely love. They also gave me a great pricing deal on merchandise, which I really appreciated.
The team addressed all of my notes and handled revisions in a timely and professional manner. My main point of contact was Alan, who was always very responsive and made sure every detail I mentioned was taken care of. His communication was respectful, polite, and prompt throughout the process.
I’m giving DesignMantic 5 stars because they did great work, offered fair and competitive pricing, and made the entire experience smooth and stress-free. I plan to continue using their services and I’m already recommending them to my friends. I definitely suggest going to them for your branding needs.

13 January 2026
Unprompted review
DesignMantic logo

Reply from DesignMantic

Hi Yvonne,

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with the DesignMantic team and that you loved your branding package. It means a lot to us that our support and pricing met your expectations. We truly appreciate your trust and look forward to working with you again in the future.


Warm regards,
The DesignMantic Team

Rated 5 out of 5 stars

I love their designs.

I love their designs.

29 November 2025
DesignMantic logo

Reply from DesignMantic

Hi Yvonne,

Thank you so much for your kind words!

We truly appreciate your trust in DesignMantic and look forward to working with you again in the future!

Warm regards,
The DesignMantic Team

Rated 1 out of 5 stars

Terrible

Terrible. Logo looks tight, too big for LinkedIn. A waste of 37!.

24 November 2025
DesignMantic logo

Reply from DesignMantic

Hi Alisa,

I’m sorry to hear that the logo didn’t meet your expectations. We always aim to deliver designs that fit our clients’ needs, including proper sizing for platforms like LinkedIn. Our support team will reach out to you as soon as possible and provide the correct LinkedIn-ready file.


Warm regards,
The DesignMantic Team

Rated 5 out of 5 stars

The support was very helpful and…

The support was very helpful and responsive

7 October 2025
DesignMantic logo

Reply from DesignMantic

Hi Adelina,

Thank you so much for your kind words!

We truly appreciate your trust in DesignMantic and look forward to working with you again in the future!

Warm regards,
The DesignMantic Team

Rated 5 out of 5 stars

Super fast response

Super fast response. Instant help. Just fantastic service. Love my new logo in a simple steps

1 October 2025
Unprompted review
DesignMantic logo

Reply from DesignMantic

Hi Joel,

We’re thrilled to hear that you found the logo you were looking for.

If there’s anything else we can assist you with, please don’t hesitate to reach out.

Warm regards,
The DesignMantic Team

Rated 4 out of 5 stars

Easy enough for me

Easy enough for me - Not tech savvy but feel like I was able to make a good logo. Il like what I was able to create. Good option and follow up. Decent merch options. Great file selection types all included - great.

10 September 2025
DesignMantic logo

Reply from DesignMantic

Hi Colin,

Thank you so much for your kind words! We’re thrilled to hear that you found the perfect logo for your business.

We truly appreciate your trust in DesignMantic and look forward to working with you again in the future!

Warm regards,
The DesignMantic Team

Rated 1 out of 5 stars

Buyer beware!!!!!!!

After several years this company contacted me with an ultimatum telling me they still own the copyright to the logo i purchased. Someone else has now shown interest in my logo so if I wanted to retain it I would have to now buy the copyright a complete con, buyer beware of Design m’anticipa or should that read antics !!!!!

27 August 2025
Unprompted review
DesignMantic logo

Reply from DesignMantic

Hi Will,

Thank you for sharing your concerns—I completely understand your frustration. To clarify, copyright and ownership rights for a design are only transferred once they are formally secured. Our intention is never to disrupt your business, but to ensure that you have full ownership so no one else can claim or resell the design in the future.

To assist you further, could you kindly share the registered email address associated with your purchase, or reach out to us directly at support@designmantic.com so we can review your account and provide a resolution?


Warm regards,
The DesignMantic Team

Rated 1 out of 5 stars

Absolute bullshit

16 years I've been using this design and I've only been told now that I don't hold the copy right but on my original paperwork I do so I've waited 16 years to be billed 100s of dollars otherwise they were going to sell my design to someone else, what a loverly start to the design and excellent to start a business with, and to keep it i understand after like 2 years to contact someone but 16 years is pathetic really need to keep in contact with your customers a lot better than that

16 August 2025
Unprompted review
DesignMantic logo

Reply from DesignMantic

Hi Samantha,

Thank you for sharing your concerns. I completely understand your frustration, especially after using the design for 16 years.

To clarify, the copyright and ownership rights of a design are only transferred once they are formally secured. I absolutely understand how disappointing it must feel to receive this information after so many years.

Our intention is never to disrupt your business, but rather to ensure you have complete ownership so no one else can claim or resell the design in the future.


Warm regards,
The DesignMantic Team

Rated 5 out of 5 stars

When I needed a logo for my jewelry…

When I needed a logo for my jewelry business, I found the perfect one on DesignMantic's website! Alexander Thomas was super helpful with everything and made this such a seamless process. I am so grateful that I found a company that helped me with designing amazing business cards, printing, and even my marketing! I look forward to continuing to work with DesignMantic in the future!

31 July 2025
Unprompted review
DesignMantic logo

Reply from DesignMantic

Hi Linda,

Thank you so much for your kind words! We’re thrilled to hear that you found the perfect logo for your jewelry business and had a great experience with Alexander Thomas.

We truly appreciate your trust in DesignMantic and look forward to working with you again in the future!

Warm regards,
The DesignMantic Team

Rated 1 out of 5 stars

Purchased logo in 2016 and they have…

Purchased logo in 2016 and they have now come back saying I did not purchase the copyright and they are going to sell my logo to someone else to extort money from me. WHAT A SCAM

29 July 2025
Unprompted review
DesignMantic logo

Reply from DesignMantic

Hi John,

I understand your frustration. You purchased the logo back in 2016, and it’s concerning to now be told that the copyright was not included. However, logo purchases typically include usage rights unless full copyright ownership is explicitly transferred.

Warm regards,
The DesignMantic Team

Rated 1 out of 5 stars

Shakedown marketing tactics

It seems shaking people down for more money is part of their core business model. Bought some logo from them many years ago. In February 2023 they contacted me, saying:

You downloaded a logo from our website. Actually, there’s a client who is interested in copyrighting the same logo symbol. But I’m holding it for you in case you want us to transfer the copyright ownership to you.

I did answer saying what they can go do with themselves since I wasn't using the logo anymore anyways.

Two weeks ago, they're at it again, different dude this time:

Kindly be informed that we have a client who wants to proceed with the copyright ownership of the same logo design symbol for the trademark that you purchased from us and using. You purchased this logo first and used it for so long that's why we are approaching you first to retain its copyrights/ownership right to secure your logo. We have no objection to providing him the logo with full copyright ownership; however, if the new buyer registers it as a trademark, you may no longer be able to use the same logo legally anywhere.

Presumably they'll just keep doing it because why not?

16 July 2025
Unprompted review
DesignMantic logo

Reply from DesignMantic


Hi Alexandru,

Thank you for your message, and we understand your frustration.

To clarify, our outreach in these cases is not meant to pressure or “shake down” anyone. Our platform offers ready-made logo designs, which multiple users can access unless full copyright ownership is purchased. When another party expresses interest in exclusive rights to a logo, we reach out to any prior users as a courtesy—to give them the first opportunity to secure those rights if they wish to continue using the design long-term or plan to trademark it.

You mentioned you’re no longer using the logo, and we completely respect that. If that’s the case, no further action is needed on your end. We’ll update our records accordingly.

We genuinely appreciate your past business and apologize if our communication came across in any way other than transparent and respectful.


Warm regards,
The DesignMantic Team

Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs. They are scammers. They will contact you a few years after creating a logo demanding money for copyright ownership or another 'customer' will use it. I paid for full copyright ownership in 2023 as our company had spent a substantial amount on trade branding. I have just received ANOTHER email demanding money for ownership. Complete scammers. Luckily I have the email trails and receipts. My advice is just don't engage with this company.

UPDATE: They contacted when they saw this review and told me it was a glitch. Ownership Agreement and files have just been forwarded onto me today along with an email asking me to remove or update my review. The evidence speaks for itself.

Transparency goes a long way. As a matter of principal, it should be made very clear prior to creating a logo that if you want to have the exclusive rights to the logo then you will be up charged upwards of US$500 for ownership of the copyrights. Simple and honest disclosure is all we ask.

25 July 2025
Unprompted review
DesignMantic logo

Reply from DesignMantic

Hi Leanne,

According to our records, the rights were successfully transferred to you when you purchased them in 2023. We apologize for any confusion.

The ownership rights document and logo design files have already been sent. Please let us know if you need us to resend anything.

Warm regards,
The DesignMantic Team

Rated 4 out of 5 stars

Turn around Time remarkable

Turn around Time remarkable

30 June 2025
Unprompted review
DesignMantic logo

Reply from DesignMantic

Thank you, Paul, for your kind feedback!
We’re thrilled to hear that you found the logo you were looking for.

If there’s anything else we can assist you with, please don’t hesitate to reach out.

Warm regards,
The DesignMantic Team

Rated 1 out of 5 stars

Difficult to use

Rip off. Expensive and Unable to access design. Total scam

28 May 2025
DesignMantic logo

Reply from DesignMantic

Hi,

I understand that you're disappointed, and I truly apologize for any inconvenience caused.

Let me provide a brief explanation:
At DesignMantic, we offer a curated collection of design templates that are fully owned by us and made available through our design tools. Users can select a template, customize it according to their branding preferences, and download the final design for use in both branding and printing.

Thanks
Designmantic Team.

Rated 5 out of 5 stars

Easy to use

Easy to use. Nice product

15 May 2025
DesignMantic logo

Reply from DesignMantic

Thank you, Thomas, for your kind feedback!
We’re thrilled to hear that you found the logo you were looking for.

If there’s anything else we can assist you with, please don’t hesitate to reach out.

Warm regards,
The DesignMantic Team

Rated 5 out of 5 stars

Got business cards in good price

Just launched my small business and needed to get business cards quickly. Chose Desigmantic to get them designed ad was happy with my decision. From the colors, the team understood what we wanted and delivered. The process was easy and saved us a lot of time. We found the pricing just right! As soon as we got the designs, we could send it for printing right away. Will surely use their service again, highly recommend!

10 December 2024
DesignMantic logo

Reply from DesignMantic

Thank you, Leo, for your kind feedback!
We’re thrilled to hear that you found the logo you were looking for.

If there’s anything else we can assist you with, please don’t hesitate to reach out.

Warm regards,
The DesignMantic Team

Rated 5 out of 5 stars

I bought my logo from designmantic.com…

I bought my logo from designmantic.com and was really impressed with the results. Their tool is easy to use for everyone, even when you have no design knowledge. I was surprised at how affordable their pricing was. A valuable addition to the DIY world out there.

25 February 2025
DesignMantic logo

Reply from DesignMantic

Thank you, Leo, for your kind feedback!
We’re thrilled to hear that you found the logo you were looking for.

If there’s anything else we can assist you with, please don’t hesitate to reach out.

Warm regards,
The DesignMantic Team

Rated 5 out of 5 stars

I had the best experience with their…

I had the best experience with their customer service person Alan. He solved my issue in a few minutes and I have been using my logo for two months now. I couldn't figure out the ownership of the logo and I communicated to the them and I reached out of Alan. He guided me through the whole process kept updating me too. I recommend their services.

24 February 2025
DesignMantic logo

Reply from DesignMantic

Thank you, Jaxon, for your kind feedback!
We’re thrilled to hear that you found the logo you were looking for.

If there’s anything else we can assist you with, please don’t hesitate to reach out.

Warm regards,
The DesignMantic Team

Rated 5 out of 5 stars

Great Customer Sevice

I needed to modify my design, got it exactly right

16 February 2025
DesignMantic logo

Reply from DesignMantic

Thank you, Coach Yulia, for your kind feedback!
We’re thrilled to hear that you found the logo you were looking for.

If there’s anything else we can assist you with, please don’t hesitate to reach out.

Warm regards,
The DesignMantic Team

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