I selected a pick up location from the drop down they gave me, map included. They delivered to a different store on the opposite end of the city. I contacted customer service, they kept giving gener... See more

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Unexpected to dropped in the mailbox.
I was expecting to received by courier person by hand. Just read your email notification that my order has been dropped in the mailbox. Just went down to get out from the mailbox.
Thankyou for letting to know me.
5 star for the email notification.
May use AI-assist with repliesRead more
They have lost one of my parcels
They have lost one of my parcels, the next one they said had the wrong address so they could not deliver i contacted them they said it would be sorted, now i have a message to say they are returning to sender i am really angry at the moment.😡

Reply from ecoscooting.com
Advance notice of delivery
The courier phoned me just before he arrived, which was great.
Also, he was very pleasant and friendly.
Good service all round.
I placed one online order which was…
I placed one online order which was divided into 3 parts. The first part was delivered successfully by another courier to the same address without any issue. I also received another order at this exact address one week before. My address is completely correct.
However, the parcels handled by Ecoscooting were marked as “delivery failed – wrong/unknown address,” which is not true. No one contacted me, and no proper delivery attempt was made. It is very frustrating because the address is correct and has been used multiple times before without any problem.
This shows poor service and lack of responsibility. Marking parcels as “wrong address” without properly attempting delivery is unacceptable. Very disappointing

Reply from ecoscooting.com
Never received …
They told that de delevery was completed, but I never received the package.

Reply from ecoscooting.com
good quick service from hand over to…
good quick service from hand over to delivery very happy.Very much better than Correos.
Súper rapidooooo
What went wrong is ecoScooting does not…
What went wrong is ecoScooting does not deliever. I had to make complaint to Temu because ecoScooting keeps the purchases I made a long time ago.

Reply from ecoscooting.com
The most efficient delivery service.
Your courier, Yulliewt, without doubt is the most reliable. Can I make a request that all my Temu orders are delivered by your company. I will request same on their app. 10/10 Thank you.
AWFUL. They lie
Parcel returned to sender. Apparently, delivery was attempted twice: first time no one in (untrue, somebody is at property 24/7). second time, address was wrong (althought apparently it had been correct the previous day!!!). I gave all details as soon as the second message was received, but told too late!!!!

Reply from ecoscooting.com
The courier service is too delayed than…
The courier service is too delayed than expecting time frame. They are mentioned on website that delivery within 5_10 business day but they delivered my order on 14th day.

Reply from ecoscooting.com
Well done Ecoscooting
Well done Ecoscooting your team are Tops as as always, 5 star Thank you.
This company is a waste of space
This company is a waste of space, any suppliers using them need to think twice! They started really bad in my area but then improved and deliveries started to arrive, unfortunately they are now rubbish again! Failed deliveries, claim my address is wrong when everyone else delivers without issue. I received an email to say out for delivery and 1 minute later another to say incorrect address, total garbage and lies. If there are real issues I accept those but stop sending me emails that are not true, you make your company looks stupid and untrustworthy, review the drivers and agents you use in my area urgently please!
El repartidor inmejorable
El repartidor inmejorable, súper comunicativo y flexible
perfect delivery
Sempre been
Sempre been, muchas gracias.
Always good service, thank you.
No SMS
No SMS warning and security Code for delivery. The actual system asking NIF number is more complicated.
Just great lovely happy delivery man .
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