Greenback Expat Tax Services Reviews 1,580

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their competence, knowledge, and respectful approach. Consumers appreciate the high level of service provided, noting the ease of the process and the intuitive, secure systems in place. People highlight the quick response times and clear communication, even across time differences. The excellent customer service receives frequent mentions, with reviewers emphasizing the helpfulness and patience of the accountants. Many consumers express confidence in the accuracy and thoroughness of the tax preparation, appreciating the personalized attention and guidance they receive. Reviewers value the user-friendly experience, which simplifies complex tax matters and reduces stress.

Based on these reviews

Rated 5 out of 5 stars

I've worked with Marina at GBTS for a decade and she's always been super! She asks the right questions, provides great advice, reminds me of upcoming deadlines, and turns around my return quickly. Hav... See more

Rated 5 out of 5 stars

Greenback Expat Tax Services is the best of the best in every way. We love our accountant Alyssa G., who is knowledgeable, reliable, timely, trustworthy and fun to work with. The process and security... See more

Rated 5 out of 5 stars

Second year using Greenback Expat Tax Services. Cannot recommend Rijo Augustine enough who has flled our taxes for the past 2 years. Always filed our expat taxes from UK ourselves until retiremen... See more

Rated 5 out of 5 stars

The process was smooth, other than the questionnaire which did my head in. It asks for numbers that are included in the tax documents provided, I didnt see why I had to cherry pick information from d... See more

Rated 5 out of 5 stars

Working with Greenback has been a wonderful experience ever since one of my co-workers recommended them. On the one hand, uploading the necessary documents was extremely easy. On the other hand, the C... See more

Rated 5 out of 5 stars

Always pleased with how easy otherwise complicated tax topics & tasks become when I work with my advisor, John R. A true professional in his field. I rest well knowing I have a knowledgeable & trust... See more

Rated 5 out of 5 stars

I've had a great experience working with Greenback Tax Services. They first sorted out years of back tax returns for me, including the sale of a house in 2023. And then this year (2024 return) they he... See more

Rated 5 out of 5 stars

Working with Greenback has been a great experience, as our tax preparer Anil has helped us to understand the specifics of our taxes. We moved to UK upon retirement, and this year started getting UK p... See more

Rated 5 out of 5 stars

I've worked with Greenback on my taxes for the last three years. My accountant Nisha has been so helpful each year, answering my questions and making the process really easy to follow. I'm always real... See more

Rated 5 out of 5 stars

Greenback's strength is in its very competent, knowledgeable, respectful, and patient tax professionals. During the last 4 years, I've worked together with Daria whose guidance and support has taken o... See more

Rated 5 out of 5 stars

Have used Greenback for 8 years, the last 2 we returned to the States. Greenback is an excellent expat service and I decided to stay with them mainly because of my accountant, D Smith. She professiona... See more

Rated 5 out of 5 stars

I have been working with Greenback for many years and are once more very satisfied with their service. There was a change in accountant which meant some more back and forth than in previous years but... See more

Rated 5 out of 5 stars

It's all about the expertise in dealing with the complex U.S. tax code as it relates to U.S. nationals living abroad. They know their stuff! Marina has been excellent over the years in helping to ir... See more

Rated 5 out of 5 stars

Greenback Expat Tax Services did my taxes for 2024 on very short notice and I even then I took too much time to hand over all needed documents. Yet still Greenback Expat Tax Services came through for... See more

Rated 5 out of 5 stars

I started by asking them questions about my situation via the chat and quickly realized they knew way more than I did. Working with them was extremely easy and took my stress levels literally from a 1... See more

Rated 4 out of 5 stars

I was very satisfied with the direct support and guidance provided to me by the accountant assigned to me. He was knowledgeable and very responsive. However, he and I both had to deal with ongoing pro... See more

Rated 5 out of 5 stars

I love my accountant Nisha, she’s always helped me when things have been confusing or complicated and has made filing taxes a fraction of the headache they once were. Living abroad can complicate thin... See more

Rated 5 out of 5 stars

This service really helped make what was a bewildering labyrinth of accounting requirements into a doable endeavor. I couldn't really ask for more. My accountant was reliable, over the course of man... See more

Rated 5 out of 5 stars

Tracy at Greenback did a great job for me over many years. Thing got complicated because I wanted to go back 5 years and also because of name changes. She always helped and did everything required... See more

Rated 1 out of 5 stars

Stay away from this service! The quality of service downgraded in the last few years as they hire from India to lower their cost but their professionals don't know the IRS rules. If you want t... See more

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Rated 5 out of 5 stars

When my expat accountant retired, I was on the lookout for a replacement. Greenback came recommended in my expat circles and did not disappoint. I was assigned an account rep who stayed in touch and w... See more

Rated 4 out of 5 stars

Greenback is a first class tax preparer. They practice good online security, and my accountant -- Prasanth PG -- was competent and detail-oriented. The support team is attentive and intelligent.... See more

Rated 5 out of 5 stars

Nisha and the Greenback team make the tax process as easy as it can be. Nisha and my previous accountant at Greenback have always been very responsive and proactive at sending me reminders, which I've... See more

Rated 5 out of 5 stars

Greenback has assigned me the same accountant each year. I feel like he has a great balance of explaining things, so I know what's actually going on, without overwhelming me with updates or instructio... See more

Rated 5 out of 5 stars

I have been with my accountant or three seasons. She has helped me learn what to provide to her so she can prepare my taxes with confidence. My Greenback accountant is always responsive via email. I... See more

Rated 5 out of 5 stars

I have used Greenback on and off for many years now. They make the whole process of expat tax filing very easy. This year, I worked with Jorge for the second time. He is extremely organized, responsiv... See more

Rated 5 out of 5 stars

My tax preparer for the last several years Padma Gunupati is amazing. I never have any issues and my taxes are always done in a timely matter. Padma makes everything go smoothly and answers all my que... See more

Rated 4 out of 5 stars

Our Accountant Padma Gunupati is always very supportive and helpful. Every year working with her is always very pleasant, supportive and timely experience. She always sets the expectations with us and... See more

Rated 5 out of 5 stars

I was very fortunate to have picked this service for my taxes. Since I realized the need to file quite late and had no assistance or referrals for a service I had to trust Greenback expat tax ser... See more

Rated 5 out of 5 stars

Professional CPAs for any expat who is looking to file their taxes with a piece of mind. D Smith was amazing, professional, proactive, and always helped us filing on time. I've been working with D and... See more

Rated 5 out of 5 stars

Our Greenback accountant Nisha was very competent, professional, and conscientious. She helped us very much with our FBAR and taxes. We will definitely work with her again next year.

Rated 5 out of 5 stars

I had anxiety attacks about filing fatbar and finding an accountant on line. I have been with greenback for a few years and feel I am taken care of by an accountant who cares. Greenback has taken th... See more

Rated 4 out of 5 stars

The accountant was great; it was my third year of working with her so I had a sense of trust. She is a good communicator, always following up with me via email and letting me know where things stand.... See more

Rated 5 out of 5 stars

I had a difficult tax year because of the sale of a rental property in USA. I was worried. From the beginning, Greenback showed me that they knew how to handle it. And my accountant, Karth, was sup... See more

Rated 5 out of 5 stars

Robin and Greenback were really amazing. I had a really complicated case and he took me through step by step. In the end my filings were about 200 pages and I could have never done it without them. If... See more

Rated 5 out of 5 stars

Greenback is amazing! I've been using them for the past 5 years and have had impeccable experience. Makes my life so much easier because few people know how to actually do expat taxes the right way.

Rated 5 out of 5 stars

Padma Gunupati assisted me with my tax filings, and her expertise was invaluable. Greenback Tax is an excellent platform for anyone struggling to understand tax-related issues. Their team is highly re... See more

Rated 5 out of 5 stars

3rd year with Greenback. This year was more complex but Shinjith was steady and patient. I asked tons of questions and each time the response was prompt, professional and reflected a high level of exp... See more

Rated 5 out of 5 stars

This was the best experience I've had filing taxes in a long time. The process and my assigned accountant left me feeling very confident that my taxes were done correctly. Any delay in processing the... See more

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Rated 5 out of 5 stars

When I moved from the USA to Europe I was very worried about doing my taxes as and expat. My accountant at Greenback was super friendly and held my hand all through the experience last year. I used... See more

Rated 5 out of 5 stars

Nisha was an absolute lifesaver when it came to handling my expat taxes! Her expertise in international tax laws was evident from the start, and she made the entire process seamless. She explained eve... See more

Rated 5 out of 5 stars

I have used Greenback Tax Services for a few years now. My tax accountant Melody B is professional and thorough, and has - year on year - helped me file my taxes with ease. I also love the ease of ent... See more

Rated 5 out of 5 stars

I was hesitant to use an only online service but this one is top notch! Nisha was professional, knowledgeable and clear in all her communications. I would highly recommend for filing FBAR (the servi... See more

Rated 5 out of 5 stars

I've used Greenback for my income tax returns for several years now. Never had any issues. Very accurate, professional, responsive. I tried a cheaper option this year and immediately regretted it and... See more


Company details

  1. Tax Advisor
  2. Financial Consultant

Information provided by various external sources

Greenback makes life better for Americans living abroad and aims to take away the anxiety and hassle of helping US expats become and stay compliant with their US taxes while overseas. Greenback understands that filing US taxes while living abroad can be daunting and Greenback was founded on the belief that it doesn’t have to be this way. Greenback is proud of helping people navigate a ridiculously complex system in a way that makes sense for their individual situation. While it may sound impossible, Greenback makes the process of filing US expat taxes a hassle-free one — a necessary step as part of an expat’s amazing adventure abroad.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

Sreejith Narayanan - excellent

I worked with Sreejith Narayanan. My taxes are multijurisdictional and complicated. I was very confident in his expertise, understanding, thoroughness and efficiency. I am very pleased I found him and plan to use him going forward.

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service and so easy to file

I love my accountant Nisha, she’s always helped me when things have been confusing or complicated and has made filing taxes a fraction of the headache they once were. Living abroad can complicate things but Greenback really makes it easier than I expect every time.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Our Greenback accountant Nisha was very competent, professional, and conscientious. She helped us very much with our FBAR and taxes. We will definitely work with her again next year.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

The best accountant EVER

My main reason for having stayed with Greenback for the past 10 years is my accountant, D Smith. She is utterly exceptional—responsive, friendly, knowledgeable, and completely trustworthy. She embodies everything you could hope for in a financial professional.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Complicated made easy

Always pleased with how easy otherwise complicated tax topics & tasks become when I work with my advisor, John R. A true professional in his field. I rest well knowing I have a knowledgeable & trustworthy team in John & the folks at Greenback on my side. 10/10

26 October 2025
Unprompted review
Rated 5 out of 5 stars

I’ve had the best experience and…

I’ve had the best experience and received a very professional help and guidance each year for the last five years. My questions were always answered, returns delivered in a timely manner and deadlines met. I would highly recommend the service, especially to expats.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Great, trustworthy, efficient

My accountant, Marina is extremely professional, fair and responsive. I have worked with Greenback for over 5 years on tax returns, for both personal and company purposes, as well as advise for small businesses. Very satisfied and will continue to work together with them.

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Experience was efficient and easy.

I was hesitant to use an only online service but this one is top notch! Nisha was professional, knowledgeable and clear in all her communications. I would highly recommend for filing FBAR (the service I used). I will use them again next year.

20 October 2025
Unprompted review
Rated 4 out of 5 stars

The best thing about Greenback

The best thing about working with Greenback is the interaction with an experienced tax accountant who is responsive to my questions, and who is very knowledgeable about my circumstance because he has been assigned to my account consistently for several years of filings.

15 October 2025
Unprompted review
Rated 5 out of 5 stars

The process was smooth

The process was smooth, other than the questionnaire which did my head in. It asks for numbers that are included in the tax documents provided, I didnt see why I had to cherry pick information from documents I am unfamiliar with. When it gets to the point where I am confident doing this, I can do my own tax returns. In the end I ignored the emails to complete the questionnaire. Other than this issue, I liked my tax preparer,he asked all the right questions, I feel confident everything will go well.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

I used Greenback for my expat tax filing

I used Greenback for my expat tax filing this season and had an excellent experience overall. The process was straightforward, communication was clear, and everything was handled on schedule.

My preparer, Rakhy, was knowledgeable, responsive, and patient with my questions about cross-border issues. She explained things clearly and kept me updated throughout, which made the whole process a lot less stressful.

There were a few points that required clarification along the way, but Rakhy always followed up quickly and made sure nothing fell through the cracks. The final return was accurate and filed well before the deadline.

I’d happily recommend Greenback—especially if you get the chance to work with Rakhy, who was professional, efficient, and easy to work with.

15 October 2025
Unprompted review
Rated 5 out of 5 stars

I have been using Greenback for many years.

I have been using Greenback for many years. I am a long term American expat now retired in England. Over the years my US taxes have become simpler, but it is nice to have the peace of mind to know that the return will be done professionally, and in a timely manner. Greenback delivers that reliability.

17 October 2025
Unprompted review
Rated 5 out of 5 stars

Worth It

This service really helped make what was a bewildering labyrinth of accounting requirements into a doable endeavor. I couldn't really ask for more. My accountant was reliable, over the course of many weeks and months, answered all my questions specifically and promptly, and was very knowledgeable. I never would have been able to get through all the machinations of IRS requirements for overseas US citizens without him.

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Great service for expat taxes

Expat taxes can be very complicated, with multiple income streams, foreign language and currency issues, and the FBAR requirement. I've worked with Rakhy at Greenback for two years in a row now, and I couldn't be more satisfied with her professionalism and attention to detail.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Greenback Expat Tax Services did my 2024 taxes and FBAR.

Greenback Expat Tax Services did my taxes for 2024 on very short notice and I even then I took too much time to hand over all needed documents. Yet still Greenback Expat Tax Services came through for me and delivered my forms just in time! My personal contact was Sukrit Ghosh and he was a champion. Very kind, very fast, very professional. I will be filing with Greenback Expat Tax Services for the foreseeable future!

13 October 2025
Unprompted review
Rated 5 out of 5 stars

I needed help with an FBAR and…

I needed help with an FBAR and remembered hearing about Greenback Expat Tax Services years ago. They helped me figure out I needed to file one and completed it before the deadline. I liked working with Harsh; he made it look simple.

21 September 2025
Unprompted review
Rated 1 out of 5 stars

Didn't keep their commitments

Didn't keep their commitments.
Situation: I needed help from a human because of unusual circumstances.
Experience: I was upfront about my situation, provided all the documentation that I was able to and specifically asked a month ago if they would be able to help me. I was told yes, but never got anything more. They kept telling me 'yes ... just give me a little time" right up until 2 days before the deadline, when they backed out. I would have understood if they had reviewed what I provided and told me last month, "sorry, we can't work with what you've given us." I explicitly said that I needed to know if they could help or if I should find someone else.
I expect a professional company to give me a direct answer, not string me along and then backout at the last minute. Very disappointed. ... at least I got their backout email the day before the deadline.

14 October 2025
Unprompted review
Greenback Expat Tax Services logo

Reply from Greenback Expat Tax Services

Hi Mariah,

Thank you for sharing your experience with us. We’re sorry to hear that things didn’t go as expected, and we appreciate the opportunity to review your case in detail.

We can see here that you engaged us to assist with an IRS notice, and there was some confusion around what the IRS requested and what documentation was needed to move forward. Your accountant needs the originally filed return to resolve the notice, which we haven't yet received.

Our team will be in touch to ensure you have all the necessary guidance to resolve the IRS request and move forward confidently.

— The Greenback Team

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