IMERCO Reviews 92,524

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high-quality service provided, highlighting the friendly and helpful nature of the staff across various store locations. Consumers appreciate the efficiency and speed of the delivery service, including click and collect options, with many noting prompt notifications and well-packaged items. People are also pleased with the products, finding them to be of great quality and matching their descriptions accurately. The option for electronic gift cards and gift wrapping are well-received. Overall, reviewers express satisfaction with their purchases and the seamless order process, from placement to collection or delivery.

Based on these reviews

Rated 5 out of 5 stars

This review is all about an employee called Natacha in Imerco Herlev. She is absolutely the best!! So professional and she understand the need of a customer. I went there 2 times and by coincidence sh... See more

Rated 5 out of 5 stars

Det er en stor fornøjelse at handle hos Imerco. Førsteklasses servicer, førsteklasses husholdningsartikler, et stor udvalg for enhver pengepung.

Rated 5 out of 5 stars

Imerco had an excellent deal on a sewing machine. It was a great experience as the machine was delivered the very next day. Highly recommended.🌟🌟🌟🌟🌟

Rated 5 out of 5 stars

Great experience. Friendly staff always willing to help. Click and collect is very effective. Plus beautiful wrapped gifts

Rated 5 out of 5 stars

Great products, very easy collection. Got a message when the order was ready to be collected in store. Super happy with my purchase.

Rated 5 out of 5 stars

Der var en god service og information om varen. Absolut en oplevelse at handle i Imerco.

Rated 5 out of 5 stars

Super effektiv og hurtig levering via mail, som så kan videresendes til giveren ganske enkelt

Rated 4 out of 5 stars

Missing star would be for not finding a recipe from the company I bought the product thru Imerco. Otherwise, everything good. Fast delivery, all okay.

Rated 5 out of 5 stars

Thank you, it was really a perfect service. And all of them in the shop in Skanderborg speak very good english, my danish is not good enough. Jeg er rigtig tilfreds med Imerco !

Rated 5 out of 5 stars

Good service and great quality products. Always friendly and knowledgeable staff in their stores.

Rated 5 out of 5 stars

Good products, but annoying to pay for delivery at store pickup though

Rated 1 out of 5 stars

I prefer not having store memberships, as these are invasive data collection schemes disguised as as "fun discounts for fun people" or some other marketing nonsense. I don't mind missing out on the... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️The perfekt place to find everything what we need, at the workers are very nice people.

Rated 5 out of 5 stars

Great service from Nicoline from the store at Field’s. She was very kind and helpful. We’ll definetely visit the store again :)

Rated 5 out of 5 stars

Good machine, good price and fast delivery in a well-packed parcel.

Rated 5 out of 5 stars

I liked especially the possibility for electronic gift cards. Both to buy and to be received electronically

Rated 3 out of 5 stars

Imerco charged 19kr to send an item to their own shop for me to collect. I have never experienced having to pay for sending something to their own shop before. On the upside, they did gift wrap it f... See more

Company replied

Rated 1 out of 5 stars

I ordered various items and paid with my credit card. I got a message to try another card. I did. Was charged on both cards. Next thing you canceled the entire order??? Apparently your on line sh... See more

Company replied

Rated 1 out of 5 stars

Was told my order would be dispatched same day, order was dispatched 8 days later and naturally when they finally went to pack my order one of the products was out of stock! It was very much in stock... See more

Company replied

Rated 1 out of 5 stars

I bought the headphones online from your shop two weeks ago. Today I try to charge battery , i just find out that the charger doesn’t fit on the headphone. I can’t put the charger in the hole because... See more

Company replied

Rated 3 out of 5 stars

Vase ordered online for store pick up was found to be stocked in the store but when picked up was wrong colour. On other occasions good service

Rated 3 out of 5 stars

Okay - men synes det er mærkeligt at man skal betale for levering, når man afhenter i forretningen.

Company replied

Rated 1 out of 5 stars

I received a broken item,and a missing one,and to this day still didn't send me the one which is missing.

Company replied

Rated 1 out of 5 stars

I received a broken item,and another one missing and to this day still didn't received the one missing.

Company replied

Rated 5 out of 5 stars

Great service and so fast to arrive at the local store.

Rated 5 out of 5 stars

I ordered my Topstjerne and the product was ready at the store in 3 days or so. Good fast service. Thanks.

Rated 5 out of 5 stars

great product and delivery. ordered ironing board and it came the next day. very happy with it

Rated 5 out of 5 stars

Trusted dealer. I’ve done many purchases and never disappointed.


4.6

Excellent

TrustScore 4.5 out of 5

93K reviews

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Rated 5 out of 5 stars

Topstjernen

I ordered my Topstjerne and the product was ready at the store in 3 days or so.
Good fast service. Thanks.

12 January 2026
Rated 1 out of 5 stars

I received a broken item,and another…

I received a broken item,and another one missing and to this day still didn't received the one missing.

22 December 2025
Unprompted review
IMERCO logo

Reply from IMERCO

Hi Catalin,

Thank you for your review.

We are sorry that one part was broken and another part was missing when you received the package.
We see that you have been sent an email stating that your entire order unfortunately could not be delivered. The missing part was cancelled.

Kind regard
Imerco

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