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Rated 1 out of 5 stars

They secretly charged €39 per month from my account for 7 months. I never knowingly signed up for a subscription. No invoices or clear notifications were ever sent. They don’t reply to emails. This fe... See more

Rated 1 out of 5 stars

I've received iQ of 75, where in other sources I've got around 130-145. Cancelled subscription right away, but I see no option of deleting my account, also no evidence that they don't held my card inf... See more

Rated 1 out of 5 stars

Same experience here as so many others. Very unclear website designed to lure you into a monthly subscription without you even realising nor getting an email. Waking up to a unannounced 39euro charge.... See more

Rated 1 out of 5 stars

Same experience here as so many others besides all the fake 5 star reviews. Website designed to lure you into a monthly subscription without you even realising nor getting an email regarding your subs... See more

Company replied

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Company details

  1. Educational Testing Service

Written by the company

We provide accurate and fun IQ test to take by people of different ages for recreational purposes. We provide a host of different tests with varying difficulty levels as well as test aimed at particular intellectual aspects.


Contact info

1.2

Bad

TrustScore 1 out of 5

673 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

FRAUD

FRAUD. stole 3 months of unauthorised payments from my account.
ILLEGAL. CRIMINAL. SITE AND ITS EMPLOYEES SHOULD BE LOCKED UP.
DISGRACEFUL SCAM

21 July 2025
Unprompted review
Rated 1 out of 5 stars

THIEVES!

THIEVES!! Do not EVER make this test. First they guarantee you it’s free, after the test you have to pay 50 cents and when you pay they literally STEAL YOUR CREDIT CARD DETAILS and steal money monthly!!!!!!!!!
Filed a lawsuit against them with my bank.
You will be hearing further of me

13 March 2025
Unprompted review
Rated 1 out of 5 stars

I have been scammed and robbd

I have been scammed and robbed by iq metrics and been charged to pay 453 sek for something I have not purchased. If I don’t get my refund I may press charges or sue, I am extremely serious!

25 February 2025
Unprompted review
Rated 1 out of 5 stars

I am extremely frustrated to find that…

I am extremely frustrated to find that I have been charged $50.69 each month for the past four months without any prior notification. This is absolutely unacceptable! I demand an immediate refund for these unauthorized charges, and I will not hesitate to report this matter to the authorities here in Europe. I expect to be removed from these charges immediately.

14 February 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!!!!

SCAM!!!!! Just like other reviews here, I did not sign up for a subscription and I was charged 30 A$ suddenly. They refused to give me a refund.

7 January 2025
Unprompted review
IQ Metric logo

Reply from IQ Metric

Hello,

We are truly sorry to hear about your experience. During the registration process, the information regarding the trial period and the subsequent subscription is provided to ensure transparency. Subscriptions are activated only if the trial is not canceled within the specified time frame.

We want to ensure this matter is resolved for you. Please contact us at contact@iq-metric.com, and we will do our best to assist you promptly.

Best regards,
The IQ Metric Team

Rated 1 out of 5 stars

Fraud scam!

They used robot to reply messages, they confined my subscription is cancelled but never returned my payment, this company is totally a fraud, this must be reported to a police if you are encountered the same situation.

1 January 2025
Unprompted review
IQ Metric logo

Reply from IQ Metric

Hello Carrie,

We sincerely apologize for your negative experience. We assure you that we review all inquiries individually and do not rely on automated responses for resolving issues. If your subscription was confirmed as canceled and you have not received your refund, we kindly ask you to contact us again at contact@iq-metric.com so we can urgently investigate and resolve the matter.

We are committed to resolving this situation and appreciate your patience while we address your concerns.

Best regards,
The IQ Metric Team

Rated 1 out of 5 stars

You promised a refund

Good afternoon,

You have been lying to me by email, you promised you would return the money you had stolen from me and you have not sent it yet. You are dishonest, I am so disappointed at your customer service.

Regards

22 October 2024
Unprompted review
IQ Metric logo

Reply from IQ Metric

Hello Nessa,

If you didn't receive the refund yet, please contact us directly at contact@iq-metric.com with your details so we can urgently investigate and resolve this matter for you.

Kind regards,
The IQ Metric Team

Rated 1 out of 5 stars

Rating of 1 isn't low enough.

If there was a way to rate 0, I would. After paying a one off payment for a test result, they later took monthly fees for 2 months without me noticing! They have taken £100 out of my account because of shady/scammy terms. Thankfully my bank have now blocked the payments to this business but it should never have happened.

Edit: In response to your reply, I have emailed you and you have not responded. Change your scummy business tactics, it is disgraceful.

27 October 2024
Unprompted review
IQ Metric logo

Reply from IQ Metric

Hello Alex,

Thank you for sharing your feedback, and we apologize for any frustration caused.

Our subscription model includes an initial trial, with details about ongoing fees.
Please know that we’re here to help resolve any concerns you may have. So, If you still need assistance or wish to discuss a refund, please contact us at contact@iq-metric.com. We’re committed to addressing your concerns.

Best regards,
The IQ Metric Team

Rated 1 out of 5 stars

Son unos ladrones

Son unos ladrones. Me timaron más de 500€. Es una trampa en cubierto.
Be careful, it is a scam!! I lost more than 500€.

10 October 2024
Unprompted review
IQ Metric logo

Reply from IQ Metric

Hola Ines,

Nuestro modelo de suscripción incluye una prueba inicial, con detalles sobre las tarifas en curso.
Sepa que estamos aquí para ayudarle a resolver cualquier duda que pueda tener. Si necesitas ayuda o tienes alguna pregunta, ponte en contacto con nosotros en contact@iq-metric.com. Nos comprometemos a resolver tus dudas.

Un cordial saludo,
El equipo de IQ Metric

Rated 1 out of 5 stars

DO NOT USE

Do not use I paid the 42p when converted into gbp sitting a day later and £41 comes out my account. Luckily I bank with natwest put a fraud claim in and they cancelled my card and refunded me the money. But they don't tell you about a subscription

17 September 2024
Unprompted review
Rated 1 out of 5 stars

Total SCAM

Total SCAM! I made an IQ test for fun thinking I only need to pay 0.50c and end of. To my surprise I was debited €39,90 for “subscribing”. I have searched everywhere to find proof of subscription but cannot find any proof!
Asked for my money back and they replied that they cannot as I agreed to the subscription (they are obviously calling me a liar). They informed me that they cancelled my subscription but one month later another €39,90 has again been debited from my account.
AVOID AT ALL COSTS!

5 September 2024
Unprompted review
Rated 1 out of 5 stars

Tricky scam …

I had to canceled my credit card after this site charge me for a subscription that was no where near what I sign up or agreed to for lack of better terms. I literally only paid like $1 for a result of a quiz I took here only for this people to scam me out of $28 not worth it and hopefully I get my money back thank god I paid with credit card and was able to call the bank and report it as fraud. Please read my review and the rest of this peoples reviews before putting any credit card information on this site

6 August 2024
Unprompted review
Rated 1 out of 5 stars

I agree absolute agree total scam there…

I agree absolute agree total scam there was nothing on the app that said that you’d signed up it was a free trial and it took ages to work out that there’s no way to cancel a subscription on app I asked for my money back that I could not afford and I got a lecture on how it’s all above board! They don’t even deserve one star!

18 August 2024
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Was told to complete the test as a dare and I did. I obviously questioned the legitimacy of test, but did it anyway and paid the 0.50 cents to receive the poor quality certificate ( just friends in competition ). Imagine my surprise when I wake up to £41.99 taken from my bank account due to a 'subscription' sign up. I went back through the website and could not see anywhere that I had signed up for the subscription at all. When I emailed them, they explained that it was a very clear process, so I challenged it. They sent me a screen that was all in French. I explained that was unhelpful to me and I cannot read French, and my experience of their services were pointless and unneeded. It took nearly an entire week going back and forth for them to return my money and even then, they made it seem like they were doing me a favour, despite me never agreeing to the taking of the money in the first place. "Exceptionally we have agreed to refund you." - Yes, because you stole the money in the first place.
This company is a scam. Their test is rubbish and something you might give a pre-schooler to do. Avoid them and make sure you keep your money safe.

1 August 2024
Unprompted review
Rated 1 out of 5 stars

This company operates purely to scam…

This company operates purely to scam naive souls like me who think 50 cents is all it takes for some test that requires credit card info. Complete my fault for giving this shady company my credit card info, but it is absolutely not obvious under any circumstances that you will be subscribing to their monthly service when you pay 50 cents. Distasteful and disgraceful company, can't describe it in any other way.

6 August 2024
Unprompted review

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