Equiniti Shareview Reviews 4,120

My question was quite complex, at least to me, but the operator was calm and patient and talked me through everything at my pace. Even me needing to consult my neighbour for approval didn’t phase her.... See more

I had a very good experience when speaking to Equiniti helpdesk. The lady I spoke to was amazing, extremely helpful, friendly and reassuring. She talked me through sorting out the app on my phone and... See more

Aqib Javed provided an exemplary level of support. I have been holding off contacting to sort out my mum's holdings since my stepped dad passed away and she gave me power of attorney. But Aqib's car... See more

Stalin was extremely helpful in dealing with my late father's shareholdings. He talked through the process of why our online share account was not working correctly and also how we can sell other shar... See more

Reyhan was absolutely brilliant. I was doing my mum’s tax return and needed help with some shares she holds and her online access. Reyhan very kindly helped us with both and gave me additional advic... See more

​I had a great experience with Sophie. She was professional, answered every single question I had, and really helped lower my anxiety about the whole process. I walked away with clear next steps an... See more

Sadhana was very helpful, friendly and professional. She understood my queries completely and gave me the answers that I required. I was very impressed by her knowledge and she put me at ease, very po... See more

Shara was so helpful. She was understanding and kind. Taking time to ensure I knew exactly what I needed to do to when dealing with both my mother’s and father’s estates regarding their share portfoli... See more

I have just spent nearly an hour on the telephone to Shareview. I was pleasantly surprised with the outcome. The person I was dealing with, Rayhan, was incredibly helpful, nothing was too much troub... See more

Your website is difficult to use. Nathan who helped me said he had had another customer who had difficulties providing bank details. He talked me through but we had to do it about 3 times before it su... See more

Super quick response to my email! Very next morning after only emailing previous night. Excellent information - all clear and easy to understand - including extra that I would have probably needed la... See more

Dear Equiniti Customer Service Team, I would like to share positive feedback following a call I made today regarding my late father’s share holdings. I spoke with Jennette Bryan, who was ex... See more

Polite young lady, took a great deal of time along with the background noise which must make it hard to concentrate and keep focused. Nothing too much trouble and gave up the time to listen. Very suc... See more

Angela was brilliant. She was patient and respectful of my situation. Angela helped me sort out all my old share certificates and cross reference them to my new account. This was a great help, because... See more

Superb Customer Service Sneha is very attentive & forward thinking. Getting nack to me promptly without any reminding. She has fulfilled all my expectations of excellent customer service & is so p... See more

Mr White helped me tremendously today at 1.20 PM on 14 January 2026 when I needed help to sell my shares. Mr White acted very professionally and was full of information which assisted me .I hope yo... See more

I found Nick Warner very professional with excellent product knowledge with no stress involved in his answers to all my questions. also Nick presented well mannered and polite attitude and nothing was... See more

I had some technical problems regarding my investments with Equiniti. So I sent an email Equinti's concerns team. I was contacted very promptly and my issue was resolved a day later. I'd like to... See more

I spoke with Lucy today regarding my recently deceased Husbands shares. She was efficient and helpful with the answers to my questions and dealing with this matter. I still have a process to go thro... See more

I spoke to Lysander White. Whilst Lysander clearly went out of his way to guide me through a non standard sale process, his speed of delivery eventually caused me to abort my transaction. I was feelin... See more

Ridiculously horrible customer service. Indian call centre are untrained & pain to deal with. Asked to be transferred to the UK. It took 46 mins. The call centre gave me wrong account details -... See more

Security Overkill: Hello - very long winded process to merely set up new email I/D. Transferred x3, much security checks undertaken but no end result after very long [and expensive] telephone call.... See more

Took forever (8 weeks) to receive balance share certificate once some were sold. Three phone calls and two letters, the first of which was lost. Only scored a three star with the way a member of their... See more

when I spoke with Nysander White, he very quickly and efficiently talked me through a alternative method to sell may shares. However, the original problem on the site was not easy to solve at the time... See more

I have lots of shares which are supposed to be on Equiniti's share portfolio website, but I can't access any of them. When I go to my account, it says I have now investments. I've spent hours on the p... See more

Anca Siminuicic made this experience a great personal one! she should be promoted! It would be 5 stars but for the first\ week of communication- there were too many workers contacting me- a differ... See more

I had called a couple of times asi was trying to sell shares and was advised someone would call me back but I wasn’t available so I called again today and spoke to Lysander White. He took me through t... See more

I contacted Equiniti for help and advice on transferring shares from my deceased Mother to me. This was something I've been putting off for sometime as I was apprehensive and felt it would be complica... See more

Liam Craig was friendly, helpful and professional. I had an issue with the IDS-Royal Mail share transfer. He analyzed the problem and patiently talked me through the solution online. I can manage te... See more

Bereavement/Selling deceased’s shares Spoke to Sandra who was most helpful. Advised me on the process and all the relevant details She also gave me telephone number of Computershare which I a... See more

Thank you, thank you. Equiniti is excellent for communicating. I just hope this deletion is for real as these 2 accounts of tiny balances kept reappearing despite previous requests, and efforts, to... See more

I was helped by an extremely efficient and friendly man called Liam Craig. He understood perfectly what the problem was and fully explained that should I have any missing certificates the next steps... See more

I have always found Equiniti/eQi/Shareview to be difficult, confusing and slow to deal with, with lots of forms to fill out, often having to be sent and returned by post. To do one thing can take 3-4... See more

A common issue with this company is that there security systems are so old there is always problems logging into accounts this happens across BT group Plc participants and they overcharge dramatically... See more

When I contacted equinity regarding my late father’s shares, I thought it would be hard to explain everything to them. I managed to speak to a lovely lady called Jannette Bryan, she was so polite and... See more

Once through to an agent, they were superb. Understood exactly what I was asking and what my next steps should be. The virtual assistant wasn't that great. My problem didn't fit any of their suggested... See more

The agent on the chat was unbelievably helpful. They were a little busy, but it's easy to wait when you're on a chat, and they acknowledged my patience. Once the agent was available, she was very th... See more

Louchana Omprakash was excellent in her dealing with my 6 accounts today .she was extremely mannerly , excellent Enlish , was patient & explained everthing to me. Her voice was pleasant so greeted... See more

Tufail was extremely helpful, patient and kind and he provided me with a lot of information which I found vey helpful and useful. He also provided me with a contact telephone number which I was able t... See more

Extremely pleasant telephone manner,clearly spoken. Highly competent, guiding me through the detail I needed to conform with for a successful outcome. Confirmed an "e"mail would be sent immediately... See more

When I have called twice over different problems trying to sort out my dad’s shares after he died I have been really amazed by how helpful and caring both staff members have been nothing was to much... See more

I phoned EQ, for clarification with regards to filling out Form A. To transfer Shell shares into my name. A gentleman named Suresh, assisted me with this requirement, providing me with clear and pre... See more

I had a query that could not be answered online. I spoke with two agents who were incredibly helpful, and gave me the info I need and clearly articulated the situation. I know that should be a standar... See more