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Sleeps12 Reviews 428

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. They consistently praise the excellent facilities, highlighting features like well-equipped kitchens, swimming pools, hot tubs, and games rooms that cater to both adults and children. Consumers also appreciate the cleanliness and stylish decor of the properties, which create a cozy and relaxing atmosphere. The positive sentiment extends to the convenient location of the accommodations, with easy access to local attractions, pubs, and restaurants. People find the staff to be friendly, helpful, and accommodating, ensuring a smooth and enjoyable stay. The spaciousness of the houses is also a recurring theme, making them ideal for large family gatherings and celebrations, where everyone can comfortably spend quality time together.

Based on these reviews

Rated 5 out of 5 stars

I have booked with Sleeps12 several times now & always found the ideal property. Due to our multi generational group we tend to look for a bit of everything. This includes indoor pool, hot tub, indoor... See more

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Rated 5 out of 5 stars

This was our 3rd visit to Holemore Stables and are ready to book again for next year, just getting the deposit together. The whole process is fantastic, our group of 18 going to be coming back... See more

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Rated 5 out of 5 stars

The booking process was easy and very clear from the start. The house itself was perfect for our family of 8 adults and 3 children. Fully equip with everything you would need for. I would highly... See more

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Rated 5 out of 5 stars

Two grandparents, six parents and five grandchildren (aged from 10 to fifteen) for whom the facilities were very good. Although the village was a little way away the house facilities (hot tub, po... See more

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Rated 5 out of 5 stars

Crowcombe was great for a group of 8 adults and 3 small children gathered for a birthday celebration. The children and parents especially loved the pool. The trampoline, table tennis, pool table and t... See more

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Rated 5 out of 5 stars

Quiet, secluded property close to neighbours but with no disturbance. Plenty of bedrooms and bathrooms to accommodate our large family. The kitchen was very well equipped. Gayla Stewart arrived on tim... See more

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Rated 5 out of 5 stars

We arrived at Shires for our annual pre Christmas friends gathering and were greeted by Gary and gifted a beautiful homemade chocolate cake. He showed us round and then left us to enjoy our weeken... See more

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Rated 5 out of 5 stars

What a fantastic house!! We were celebrating our 50th golden anniversary and Christmas with our two sons and their families (4 grandchildren). The house was perfect especially the pool area. It was ve... See more

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Rated 5 out of 5 stars

We had the most incredible stay at Croftview — truly unforgettable! From the moment we arrived, it was clear that every detail had been thoughtfully considered. The attention to detail was... See more

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Rated 5 out of 5 stars

One of the best places we've stayed. A really lovely spacious place beautifully renovated with great facilities. Clearly the owners have us stayers much in their thoughts to present an enjoyable ex... See more

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Rated 4 out of 5 stars

We had a lovely stay at Riverside. The house is well furnished and equipped. The children’s playroom, games room and hot tub proved very popular. The kitchen workspace area is a little small/narro... See more

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Rated 5 out of 5 stars

The refurbishment since our last visit are fabulous. The bar creates a great place to hang out and have a few laughs. The owners are incredibly welcoming and helpful, thank you for making our week so... See more

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Rated 5 out of 5 stars

Lovely house for the 10 of us x Grandkids loved the swim spa and the air hockey/ table tennis table was a hit too x They loved the owners little dog joining in a game of footy and even scoring a goal... See more

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Rated 5 out of 5 stars

Stayed at Fuzzy Orchard last year for a. Christmas get together what an amazing experience !! The owners were more than accommodating !! The property has everything you could possibly need !! Perfect... See more

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Rated 5 out of 5 stars

Easy to book, a welcoming handover and a brilliant venue for our staff retreat. A wonderful place and brilliantly equipped for what we needed. Everyone thoroughly enjoyed the stay, with both space... See more

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Rated 4 out of 5 stars

We had a happy and comfortable 3-generation family gathering. Plenty of room for all. Aga stove requires you to cook at its 4 different temperatures but works well and there is a standard electric o... See more

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Rated 5 out of 5 stars

Our memorable moments were spending time in the amazing pool and games room was a real highlight and great fun for everyone. We also loved seeing the animals on site, especially the alpacas and pigs... See more

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Rated 5 out of 5 stars

Booking and communication were good with Sleeps 12. The house met all our requirements, spacious, clean and well equipped. All the beds were comfortable and the bathrooms offered endless hot water... See more

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Rated 5 out of 5 stars

What a lovely space to gather all the family, we had 4 generations all come together and didn’t feel like we were getting on top of each other. Kitchen was large and spacious and able to accommodate c... See more

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Rated 5 out of 5 stars

Hi, last weekend we booked out the hayo house for a hen weekend. I couldn’t find anywhere to leave feedback so just wanted to send a message to say how amazing our stay was! The house itself exceeded... See more

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Rated 5 out of 5 stars

An amazing house and hosts that were discrete but always available if needed Cannot fault the accomadation, it was perfect and really spacious so even at full capacity never felt crowded Little... See more

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Rated 5 out of 5 stars

Have stayed with quite a few sleeps12 properties over the years now. Always a smooth process, probably why we keep coming back. The properties are fantastic, we always have a lovely time.

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Rated 5 out of 5 stars

We spent my 40th birthday celebration here and had a great time. Fantastic location in a sweet little village. Everything you could need in the kitchen (aside from food!). It is slightly overlooked an... See more

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Rated 5 out of 5 stars

Coat barn is a beautiful place , me and my family had a fantastic time celebrating my husbands 50th birthday. The pool and games room make a fabulous addition to this property. The welcome cakes and b... See more

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Rated 5 out of 5 stars

Easy to use website, excellent communication. Fantastic accommodation. 14 of us stayed at Crowcombe for a weekend of family celebrations. The kitchen was stocked with everything needed, including plen... See more

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Rated 5 out of 5 stars

Booking on behalf of a large number of people meant I was frequently getting in touch with Sleeps 12 asking different questions that had been raised by individuals within our group. They were so hel... See more

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Rated 4 out of 5 stars

The venue was beautiful. Well set out and had wonderful welcoming gifts. The postcode on the booking was incorrect and was actually 20 miniutes away from the venue. We had to use the what three wo... See more

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Rated 4 out of 5 stars

Spotlessly clean, great facilities, beautiful location, easily managed 14 people . Only very minor things stop it being a 5, downstairs TV wouldn't turn on towards the end of the week, a few table l... See more

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Rated 5 out of 5 stars

My family and I stayed at Frog Street to celebrate my 70th birthday and we all had the most fabulous week. The house, garden and facilities were outstanding, as were our hosts, David and Louise. Any q... See more

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Rated 1 out of 5 stars

No so good this time around , don't ever try and ever cancel a booking as they send you all the legal T&Cs which mean you will loose your deposit which is fine but charge you another £1000 to remarke... See more

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Rated 5 out of 5 stars

This house is absolutely beautiful! The perfect place for a big group get together. The kitchen diner was the perfect place for everyone to enjoy food, drinks and games. Not forgetting the gorgeous... See more

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Rated 5 out of 5 stars

If you were thinking of taking a break with family or friends, please don’t hesitate to book a Sleep 12 property. I can assure you, you will not be disappointed. Over the years we have stayed in th... See more

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Rated 5 out of 5 stars

Lovely big house for 4 families to get together for a big celebration. Well equipped kitchen and dining facilities and plenty of room for all of us. The lounge and games area were great and the pool... See more

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Rated 5 out of 5 stars

Lovely property good grounds and everything you want for catering for large groups . Only downside was the Jack and Jill bathrooms - challenging when one lot forgot to open the latch and then went to... See more

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Rated 5 out of 5 stars

Second time we’ve used Sleeps 12 . Stayed at Beaverbrook in Somerset. Outstanding accommodation - has absolutely everything you can wish for. Very well thought out and something to entertain everyo... See more

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Rated 5 out of 5 stars

We had a fantastic weekend at the Old Rectory. Three generations (14 guests) the house had everything we needed, and more! David was brilliant on arrival and helping us out during our stay. Would h... See more

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Rated 5 out of 5 stars

Family went to celebrate three birthdays. Lodge was amazing, very well equipped. Swimming pool was great, much bigger than I thought it would be. Ample parking. Beautiful lemon drizzle cake left by th... See more

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Rated 5 out of 5 stars

Firstly the property we rented through Sleeps 12 more than lived up to the photographs and information that was initially provided. It was spotlessly clean and warm. The property had all necessa... See more

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Rated 5 out of 5 stars

Fabulous!Foxcombe Lodge was so well suited to our 5 families and grandchildren of various ages 10yrs-8mths. pool was brilliant as was the layout of the lodge, spacious but homely. used Gayla to cater... See more

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Rated 5 out of 5 stars

Just spent a lovely Christmas week at Holemoor Stables for the second time. It has all the facilities we wanted to keep the family busy. The large indoor swimming pool was used everyday, as was the ga... See more

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Rated 5 out of 5 stars

This house was just amazing!! On arrival, we had 28 home baked blueberry muffins waiting for us and a really easy (and early) check in from the extremely friendly owner. The house was spotless and... See more

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Rated 5 out of 5 stars

Great correspondence from Sleeps12, regularly informed and kept good contact with prior, during and after our stay. Very quick to respond with any questions. Will definitely use them again, top comp... See more

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Rated 5 out of 5 stars

This is the second holiday we have taken with sleeps 12 and both experiences have been wonderful. The properties featured are all beautiful and the booking process is very simple and efficient. Whil... See more

Company replied


Company details

  1. Self-Catering Accommodation
  2. Group Accommodation
  3. Holiday Home
  4. Vacation Home Rental Agency
  5. Vacation Rental

About Sleeps12

Written by the company

Sleeps12 Reviews: Happy Guests Enjoying Happy Times

Guests love their Sleeps12 experience, from the user-friendly website packed full of information, to the helpful team in the office, the ease of booking and a stay in one of our luxury large group holiday houses. We want your Sleeps12 holiday or short break to be the best ever because Happy Guests = Happy Us.

Beautiful Holidays, Wonderful Memories

Spend extra special times with friends and family when you stay in a Sleeps12 luxury large group holiday house, make memories to last a lifetime. With exclusive use features like indoor pools, hot tubs, saunas, games rooms, movie rooms, BBQ lodges and play areas, our group accommodation is for all ages in all seasons.

Amazing Houses, Exclusive Features, Fantastic Locations

From historic country houses and beautifully converted barns to rambling old farmhouses, timber-clad lodges, and riverside cottages, there’s something for everyone. Our holiday houses are family friendly, access friendly and dog friendly, they’re for big happy holidays, celebrations with your loved ones, walking breaks, sophisticated hen weekends, corporate away days and hospitality.

Whether you want to stay on the edge of the Forest of Dean, on the South Devon coast, deep in the Somerset countryside, close to the heather-clad heaths of Exmoor National Park or in the Surrey Hills, we have everything you need to make it perfect – ideas for days out, places to eat, caterers to come and cook up a feast for you, entertainment, florists and pamperers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

428 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Fuzzy Orchard is one of my favourite…

Fuzzy Orchard is one of my favourite properties within the Sleeps 12 portfolio. Immaculately decorated, surrounded by the beautiful rolling hills and countryside of Somerset and set up to ensure you have an amazing stay whether it is work, rest or play. Perfect for business retreats, team builds or just a just special time with family and friends. Couldn’t recommend highly enough.

31 January 2026
Rated 5 out of 5 stars

Clean and tidy

Clean and tidy, everything we needed and a pool as well. Great place to celebrate my 70 year Birthday with Family and Good Friends.

10 February 2026
Rated 5 out of 5 stars

Wonderful family get away

The booking process was easy and very clear from the start.
The house itself was perfect for our family of 8 adults and 3 children. Fully equip with everything you would need for.
I would highly recommend the property and location. We stayed the end of January, i think the property would be even more memorable in the summer.

3 February 2026
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Reply from Sleeps12

Thank you so much for your kind review. We’re really pleased that the booking process was clear and that the house suited your whole family so well. We’d love to welcome you back again!

Rated 5 out of 5 stars

Have stayed with quite a few sleeps12…

Have stayed with quite a few sleeps12 properties over the years now.

Always a smooth process, probably why we keep coming back.

The properties are fantastic, we always have a lovely time.

30 January 2026
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Reply from Sleeps12

It means the world to us that you’ve stayed at a number of our properties over the years – there’s no better compliment than guests choosing to return again and again!

Rated 4 out of 5 stars

The venue was beautiful

The venue was beautiful. Well set out and had wonderful welcoming gifts.
The postcode on the booking was incorrect and was actually 20 miniutes away from the venue. We had to use the what three words reference after connecting with the owner.

2 February 2026
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Reply from Sleeps12

We’re sorry for the inconvenience you experienced when trying to find the property. Unfortunately, postcodes can sometimes cover a wide street or a large area. For this reason, we provide a what3words reference in the booking confirmation, as this will guide you to the exact location.

Thank you for your understanding, and we’re delighted that you had a great time at the house.

Rated 5 out of 5 stars

Naomi 's 40th birthday with family

What a delightful house and perfect for family get-togethers. So much to keep the younger members of the family entertained. The pool...the kids loved..
The sauna and hot tub the adults loved. And the BBQ hut we all loved, just a fantastic weekend away. Thank you so much Hams Bottom.

16 January 2026
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Reply from Sleeps12

Thank you so much for sharing your lovely feedback, and happy 40th birthday to Naomi! We’re so pleased Hams Bottom was the perfect setting for such a special family celebration. We’d love to welcome you back again for another memorable stay soon!

Rated 5 out of 5 stars

Book with confidence.

From the easy booking process, right through to the returning of the deposit, Sleeps 12 is very professional organisation.

27 January 2026
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Reply from Sleeps12

Thank you so much for your kind words. We’re delighted to hear that everything felt smooth and professional. That’s exactly the experience we aim to create for every guest!

Rated 5 out of 5 stars

A great weekend

Wonderful house plenty of room with the added bonus of a swimming pool we had a great time

27 January 2026
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Reply from Sleeps12

We’re delighted to hear you had a great time and enjoyed all the space the house offers!

Rated 5 out of 5 stars

The house was amazing but it’s January

The house was amazing but it’s January, it’s winter , it’s England , it’s cold . The house was nowhere near warm enough . We were warned the aga was not working but what we were not told was it was the only form of heating in the kitchen - it was freezing in there . The only thing we could do was turn on both the electric ovens and open the doors which we didn’t want to do . We did ask if a portable heater could be provided but we were told that wasn’t possible . Our bathroom was fabulous but it was too cold to use , our bedroom was enormous but again was cold , luckily we were able to borrow a quilt from an unused room and doubled up .we did light the log burner in both the dining room and smaller lounge ( we are all very used to log burners ) but both rooms filled immediately with smoke and fumes so we decided not to go down that road again . We did report this to the owners and to be fair he did come around on an afternoon and lit them for us - he clearly had the Midas touch , we still don’t know what we were doing wrong . The fact that the house was nowhere near warm enough was disappointing to say the least , it’s a basic basic requirement in January.
On a positive note the house is amazing with stunning views but the fact that it felt cold in there did take the shine off what was very disappointing to say the least . My advice to anyone thinking of booking Kennard hall in the winter make sure you pack your thermals !!

20 January 2026
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Reply from Sleeps12

Thank you for taking the time to leave such a detailed and honest review. We’re really pleased to hear you loved the house and its stunning views. We’re sorry to hear that the heating didn’t meet expectations during your winter stay — this is something we’ll be discussing with the owner to ensure it’s properly addressed. Thank you again for your feedback; it’s genuinely helpful and appreciated.

Rated 5 out of 5 stars

All as described

All as described, beautiful venue, very well organised from start to finish.

20 January 2026
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Reply from Sleeps12

Thank you for your lovely feedback. We’re delighted to hear that you found the venue beautiful and the whole process well organised from start to finish!

Rated 5 out of 5 stars

Excellent communication

Excellent communication, booking, updates, information all speedy & professional.
House was fabulous, check-in, facilities, cleanliness, all 5*.
Would not hesitate to recommend

13 January 2026
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Reply from Sleeps12

It’s wonderful to know you enjoyed the house and its facilities, and we truly appreciate your recommendation. We’d love to welcome you back again in the future!

Rated 5 out of 5 stars

Holemore Stables Birthday Celebrations

A fantastic property that was very well appointed and accommodated our three generation family with ease.The indoor pool and games room provided hours of entertainment for the children and adults alike.

13 January 2026
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Reply from Sleeps12

Thank you so much for choosing Sleeps12 to book to celebrate such a special occasion!

Rated 5 out of 5 stars

Fuzzy Orchard and Ham Bottom

I have stayed at Fuzzy Orchard and Ham Bottom on a number of occasions with friends. The properties have been kept to a high standard and I always look forward to my weekends away knowing I can truly relax in an amazing setting

31 January 2025
Unprompted review
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Reply from Sleeps12

Thank you so much for your lovely feedback — and for coming back to stay with us time after time!

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