Overall a great experience! I had an issue with the shipping address being changed to my credit card billing address before checking out that I did not realize because I had already entered the shipp... See more
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Company details
- Surf Shop
- Canoe and Kayak Store
- Outdoor Clothing and Equipment Shop
- Sailing Store
- Sportswear Store
- Windsurfing Store
About Watersports Outlet
Written by the company
We've shipped over 2 million orders around the world since we started, over 20 years ago.
How did we do it? By offering quality products at competitive prices and the best customer service in the business.
Watersports Outlet stocks over 100,000 items to help extend your water sports throughout the year.
Learn more >
We stock
- Wetsuits
- Drysuits
- Surfing accessories
- Sailing gear
- SUPs and Kayaks
- Wind, Wake, Kite and Bodyboard
- Swim suits and accessories
- and more!
See what's new >
Earn Rewards
- $5 voucher for every $100 spent
- Free wetsuit recycling
- Early access to sale and new in
- Exclusive offers and competitions
- Dedicated customer support line
Sign up >
Contact info
The Gunnery Drill Shed, Chapel road, Shoeburyness, SS3 9SL, Southend-on-Sea, United Kingdom
- 844-346-8683
- [email protected]
- www.watersportsoutlet.com
Replied to 90% of negative reviews
Typically replies within 1 week
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I've never received my order
I've never received my order, after waiting for it for 3 weeks. My parcel firstly got stuck somewhere in UK and then returned to Watersports. They refused to send me the order again saying that it was returned. But well, it was due to label error why the package was returned, meaning Watersports fault. Moreover I got zero support from Watersports. I was the one tracking parcel and calling delivery company to figure out what is wrong with my parcel, and I was the one informing Watersports about the status. Such a bad experience. Never ordering from them again.

Reply from Watersports Outlet
Excelent answer
After giving 1 star for not having receive a rembursement, now I have to give 5 star for the excellent answer.

Reply from Watersports Outlet
Perfect
Perfect ! I found the article i needed and the delivery was very fast.
Great prices but limited size selection
Very happy with prices and speed of shipping. size selection in some items is limited and thus disappointing.
4water
Great presentation on the website, lots of choice from different brands, quick delivery, and great prices.
Big name and prices were important.
Your selected items lists were great, and sometime cheeped.

Reply from Watersports Outlet
Quality and affordable
Quality is good. Fit is good. My grandson loves it! Thanks for making quality youth paddling equipment that's affordable.

Reply from Watersports Outlet
Great gear, just minor delivery hiccup
Really happy with the quality of the wetsuit i ordered, fits well and fells durable, the website is easy to navigate and has a great selection, only reason for 4 stars is that the delivery took a bit longer than expected

Reply from Watersports Outlet
Fast and responsive
Pretty straightforward
It seems straightforward and orders, shipping and returns all went smoothly.
Great value product and quick delivery
Excellent quick delivery.
Fantastic turnaround time and follow up…
Fantastic turnaround time and follow up to my question about a 10% refund.
Amazing quality product
Average quality of the product
Great even if you live in EU
Fast delivery, good communication, product really good and size chart corresponded with reality.
It was difficult to know if there would be a duty fee since the website is UK but the product was delivered from Germany (?) so the given price is the final price.
Fit was as described, good price!
Items as described. Where applicable single use plastic packaging was limited.
Fast delivery and quality product!
Good quality for price.
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