XM  Reviews 250

This is my account 390414013.
It has been one year since XM has been holding my funds and still has not returned them. Even though I provided every detail and all the video proofs that XM requested from me, they still have not refunded my funds. They do not even reply to my emails. This is completely unjust and an unethical attitude.

Avoid trusting this company. I got decieved by them and they took my money! until
k𝐥u𝐦P “e” 𝐒t𝐞𝐫s helped me get back my money completely

they are starting to scamming customers i’m waiting for my withdrawal money for a week , and they are not even rply live chat only ai , always saying investigation be aware and careful we should complient to the authorities i’ll do if i didnt receive my funds

Very Very bad experience. Deposited INR 40,000.00 on 30-Jan-2026. But my account was not credited with the fund. I wrote to them through email, message from member area, live chat, wrote on their facebook & instagram id but no action. Ultimately I filed complaint with ASIC & Cysec against them. My account ID 335017183. Seeing this message they will just message provide us your details so that we can investigate it. I have provided all the details, screenshot of payment done on ther emails, members area,on instagram, on facebook everywhere they can see. But if still they require it what can be said. Totally fake company.

My experience with XM was far worse than expected. After trading and becoming profitable, my account was suddenly flagged and closed under vague claims of “bonus misuse / coordinated trading.”
There was no warning, no prior restriction, and no clear explanation of what exactly was wrong with my trades. The decision was simply communicated as “final,” leaving no real way to defend or clarify anything.
What makes this especially concerning is how subjective and one-sided the process is. Everything appears fine while you deposit and trade, but once profits build up, rules are enforced retroactively and at the broker’s discretion.
Profits linked to bonuses were removed, even though trades were placed manually. This creates an environment where traders carry all the risk, while the broker can change outcomes after the fact.
Between unpredictable slippage, promotional traps, and account closures after profitability, this platform does not feel transparent or trustworthy. I strongly recommend avoiding this broker.

Dear XM Support Team,

I am kindly following up on my withdrawal pending since 28th January, as I have not yet received any response.

I am currently facing a medical emergency and urgently need these funds. I sincerely request you to please help me and release the amount as soon as possible.

Thank you for your kind support.

Warm regards,
BHARATH KUMAR

My fellow traders, after a long and arduous 54-day ordeal, I finally recovered a portion of my funds from this fraudulent broker. I advise you to stay away from these scammers. They have many methods to steal traders' money. Even if you're successful and try to withdraw your funds, you might find yourself in the same situation as me: they refuse to transfer your money, leaving you stuck for nearly two months until they negotiate with you and you only get back a portion, not all of it. Ultimately, the worst experience with a broker who claims to be trustworthy but is actually a bunch of scammers is with XM Global. Be extremely careful and do not deal with this fraudulent broker They receive 5 stars for worst their support in the world, and they also receive 5 stars for silencing any complaints posted on social media, as happened to me when I commented on their page at X about my problem. They blocked me to silence me and you can check my profile photo i but it there and prevent me from exposing their tricks and fraudulent methods. Finally, be extremely careful when dealing with this fraudulent intermediary.

Hi, i have deposited 5000 indian rupees through UPI app but that transaction is not credited in my xm account. But the payment is deducted from my bank account. I have attached the screenshot of payment and history screenshot of my upi app. Pls refund my money as soon as possible.
Date of payment- 30/01/2026
Amount- 5000 indian rupees
Destination upi acc. banking name-Adarsh kumar gupta
Destination upi id- boim-497375731639@boi

Whenever i contact support that just AI chatbot and don’t resolve the issue always say to send email to support . Even after 4 days sending multiple emails no response from xm. No ticket number for complaints. Shit customer service and i will not recommend it to anyone. They are scamming people and taking their hard earned money.

Fast Deposits and withdrawals using astropay, so far a great experience.

This is my XM account no. - 91957761. I had requested for withdrawal on 22nd January but I have not received it yet. I also talked to support, they told me to mail them the bank statement, I processed that too, even after that I have not received my withdrawal. Till now if I talk to support then they say it will be done today, they do this, 11 days have passed and I have not received any response from them. I am scared to trade on their platform, that is why I have stopped trading here. XM has a very worst service, I have told my friends also, one last hope, if I get my withdrawal then it will be fine, otherwise I will tell everyone to switch from XM. Please check with another broker, these people are stopping the payout.

fraud fraud fraud
fraud fraud fraud

they introduced themselves as number one brand

and i genuinely experience they are number one fraudster

i made deposit and they are like ohh you, did it?? we didn't see how you did it.

i provide all the essential documents and screenshots with very clear information and still they are looking like ohhh man how this person made the deposit

don't understand what they want to investigation

no person will talk with you just automative response get.

My experience so far has been mixed. The trading conditions seem fine, but I am disappointed with the delay in resolving my concern. I have already contacted customer support and shared the required details, yet the issue remains pending.
I am posting this review to request immediate attention and resolution from the broker. I will revise my rating once the matter is resolved satisfactorily.

My name is faizan mansuri i am from India
My account number is 331916338
I made a withdrawal of 444$ on 21st January but didn’t received yet I emailed twice but didn’t get any response from their support team they are not responding on live chat no contact with customer they people are just scamming innocent people on their hard earned money worst experience I request everyone who can seeing this don’t waste your time and money on xm

I am so happy I noticed 𝐊𝐥𝐮~𝐦𝐩𝐞𝐬𝐭𝐞𝐫𝐬 They recovered my $78,600 in record time. They are t professionals in the business.

I had a very disappointing experience with XM’s verification and customer support process.
I uploaded my documents multiple times (4–5 times), including different identity documents as requested, yet my application kept getting rejected without clear, actionable guidance. Each time, I followed the instructions provided by the verification team, only to receive another rejection.
I contacted customer support several times through live chat and email. Unfortunately, the responses were mostly generic and did not help resolve the issue. I was repeatedly redirected to upload documents again, which resulted in a significant waste of time and effort.
Eventually, my application was rejected for “compliance reasons,” and my email address was blocked, without a transparent explanation of what exactly went wrong or how it could have been avoided from the beginning.
For a broker of this size and reputation, I expected a clearer verification process and more responsible customer support. This experience caused unnecessary frustration and delays.
I hope XM reviews this case seriously and improves their KYC communication and support handling for future clients.

**29Jan update**I reseived a reply requesting account details, but no reply after that. 28th Jan'26 given 240$ and today 250$ 29th jan'26. Same issues. Wondering how they will handle big withdrawals. Still waiting for their reply!
**Everytime you give withdrawal they keep our money not delivering to our bank account. Automated system confirms in 5 minutes. As per their commitment 24 hrs for bank transfer but they do not meet that. Simply say third part payment partner will have to pay. Whenever you contact live agent they will say 2-5 business working days. I don't understand whether XM has control over their payment partners or vice versa. They don't even take Or register a ticket if we contact them. I am tired of waiting for money everytime giving withdrawal. Also some time part payments.... Ohhh dont know how or when they will improve. Real Agents are thr worst than an AI not.

I deposited ₹3,100 INR on 21 January at 9:55 PM (IST) using UPI via the official QR code provided by XM. The transaction was successfully completed, and the amount was debited from my bank account, but it has not been credited to my XM trading account even after more than 48 hours.
Transaction Details:
XM Account ID: 341822404
UTR Number: 602112180387
Amount: ₹3,100 INR
Date & Time: 21 January, 9:55 PM (IST)
Payment Method: UPI (XM-provided QR code)
I have contacted XM multiple times via email and live chat. Unfortunately, the only response I receive is:
“Your case is under investigation. We cannot provide a time frame.”
No additional clarification, estimated resolution time, or written confirmation has been provided. Live chat support repeats the same statement and closes the conversation without escalation. Emails are either unanswered or receive automated replies.
Since the payment was made directly to the UPI QR code supplied by XM, the transaction should be easily traceable using the UTR number. UPI payments are instant and fully trackable, so an indefinite investigation period is not reasonable for a confirmed transaction.
At the time of deposit, XM’s UPI services were frequently shown as under maintenance, and alternative UPI options appeared unavailable or non-functional. This raises serious concerns about deposit handling and internal reconciliation processes.
I am requesting:
Immediate verification of the transaction using the UTR number
Credit of ₹3,100 INR to my XM account, or
A clear written explanation and defined resolution timeline
This review is posted to seek transparency, accountability, and resolution. I hope XM’s compliance team addresses this matter promptly and professionally.

Note for Indian traders: Please exercise caution and ensure confirmation before using UPI deposit methods.

Never trade your hard earned money with XM global because you will be disappointed. Traded with them and put SLs and TPs on my trades only for XM to let the account blow up without triggering the stop losses in place. Upon contacting them I was given a lousey answer that SLs and TPs are not guaranteed on their platform. The question is how do you practice risk management when their platform does not recognize client SLs and TPs? Basically this is a scam broker that thrives on clients losing their money to survive. How they got licenced boggles my mind. Word of advise is don't trade with these idiots you will lose your investment and their support network does not even answer you when you query. South Africans stop being lured by this scam broker

I juat open accunt on friday and saterday i get email, they cancel all my bonus, i can not believe xm will be scam like this, shame on you