nicole jacobs

Extremely helpful customer service , prompt delivery and above all lovely product

Excellent customer service.
You can actually speak with a human who sorts any query quickly and efficiently
Rapidly delivery
Arrives beautifully wrapped

Highly recommend Maple parking
Always keenly priced and an easy website to navigate

Good delivery and on time but as it was a bare root walnut tree ordered it was not obvious that there would be no leaves so as it was a gift I was disappointed with the appearance
Would have been helpful to have been advised what it would look like!!!

Great value and Easy to book and there is always a customer service operator to speak to if there is an issue

Delivery was prompt and earlier than expected
Hamper was a very nice gift however
it could have had more items inside. As it was I added my own bottle of champagne within the hamper without difficulty

Quick efficient delivery
Good opening hours and ease of location
Parking nearby not always easy

Easy to order items however you can’t always see the colours available in the same style without searching again

Excellent service prompt delivery and easy to speak with a human when I had a question ….
Delighted with the end product

Excellent service both on line snd in person on the telephone
Efficient snd easy to use although as a regular returning customer I would have expected a more generous discount as the same service was available £10 cheaper with a different company and that was for a new customer

Easy to book and there is always someone at the end of the telephone to talk to with not much waiting time ….

I had advised the company of the make of the garage door motor and the issue but when the engineer arrived he was not able to repair the wall mounted remote as they do not deal much with Chamberlain and have no access to the parts !!!!
The good thing was they arrived quickly but still charged a diagnostic charge …. The circuit board needed changing which I already knew!!!

Good price for parking and accurate directions given. Easy to find and good access to the terminal 5.
Might have been a good idea to have some trolleys available at the parking if one had a few pieces of luggage to transport. Car was available as promised on the return although numbered parking might have made the retrieval of the car easier.

Took far too long to open the account but the offer of the £10 as an apology goes a long way to feeling more valued
Thank you KROO
Hopefully using the account will prove to be easy…..

Items arrived but I have yet to see them physically as they took nearly two weeks to arrive and I had already gone abroad
No notifications to say delivery would be so long

Very easy to print out the label at home which was my preference and drop off at my favoured location
Chose the location with easy parking and proximity to where I was going to be
There are many locations to choose from so this makes postage or returns easy

Very easy to open the INVESTEC account
Easy to access and download documents
Rate was good when it was opened and even better now when the Bank of England increased interest rates my account also increased …
Very pleased I opened this online account

Quite easy to navigate the site especially to personalise the cards which is wonderful
Only comment is that I didn’t notice anywhere ( but there might have been!) an indication of what size the card was that was being ordered
Would definitely recommend them

They have A good variety of retailers they work with Really good way of saving some money on items you wanted to buy anyway

Excellent service Kept informed at all times about delivery Made the purchase of a new oven efficient and painless not to mention good value