SU

Sue

United Kingdom

Reviews

Review of Seescents

Review of DPD UK

Review of LD Mountain Centre


Rated 5 out of 5 stars

Great service

Speedy delivery, great reduction on a fab product!

9 October 2025

Reply from LD Mountain Centre

Thanks, Susan!

Review of DX


Rated 5 out of 5 stars

Great service here

Great service here. Polite and cheerful team. Thank you!

23 December 2024

Reply from DX

Good Morning,

Thank you for your feedback! We’re pleased to hear that our delivery team was friendly and punctual. Providing timely and courteous service is very important to us. If you have any other comments or need further assistance, please feel free to reach out. We appreciate your support and look forward to serving you again!

Simon,

Review of Balsam Hill UK

Review of World of Books


Rated 2 out of 5 stars

A book that was described as in “very…

A book that was described as in “very good condition” arrived in awful condition and completely unprotected, other than a thin plastic envelope, from any further damage in transit. It was cheap to buy but in such terrible condition I would not handle it to read. I was tempted to give one star, because I couldn’t give none. However, I'm trying to be fair - contact with customer services has a resulted in another copy of the same book being sent out. I really don’t know what to expect.

11 October 2023

Reply from World of Books

Hello, Thank you for your review, we are sorry to hear this, please can you email [email protected] with the subject TRUSTPILOT along with your order number and a description of the issue so we can investigate this further for you. Many thanks, Wob

Review of TheFork


Rated 1 out of 5 stars

Unreliable reservation!

Made a booking for a very popular and well known restaurant on the Côte d’Azur in France, months ahead of a trip to celebrate my husband’s very special birthday. The booking was for a date during which France goes on holiday. Just three days before the birthday, and whilst on holiday, I received a message from TheFork to say that the reservation could not be honoured. I assumed that there were no longer any tables available and tried to book elsewhere, without joy. My son took over from the UK because I was so upset. He was able to book the original restaurant with no problem. The forward planning for a special day was turned into a very stressful experience. I will not use the booking agency again and did not use them originally for the purpose of gaining any discount.

10 July 2023
Unprompted review

Review of Emperor Paint


Rated 5 out of 5 stars

Fast delivery after great advice

Fast delivery after great advice. Primer made such a difference to new render and paint went on a dream. Two coats of colour and it looks perfect. Fingers crossed now that it stands the test of time that the pros rave about!

18 May 2023

Reply from Emperor Paint

Hi, thank you for taking the time to leave us a review. We are delighted that you had a good experience. Best wishes.

Review of NIO Cocktails


Rated 5 out of 5 stars

If you’re going to buy ready made…

If you’re going to buy ready made cocktails NIO are definitely the ones to buy! Not only are they authentic to tradition; some new to taste and always a good strength (above and beyond others). Delivery is superbly fast and for just £1 extra - express. Customer Service response is absolutely on top of it! Well done NIO - back for more soon. I might add - in case anyone thinks it - I have no connection with NIO or its employees whatsoever. I just enjoy their cocktails.

14 February 2023
Unprompted review

Review of Natural Baby Shower


Rated 5 out of 5 stars

Outstanding

Outstanding! 6*! Easy to use website; great competitive price; lightening fast delivery by DPD; well informed re stock; lightening fast change due to stock availability; great speedy communications with Customer Services and named packer of products! How better can it get….. it can’t! Well done team NBS 👋

24 October 2022
Unprompted review

Review of DPD UK

Review of Ooni Pizza Ovens


Rated 5 out of 5 stars

Just great service and after service

Just great service and after service. Speedy delivery and superb Customer Service - thank you Chris!

10 November 2021
Unprompted review

Reply from Ooni Pizza Ovens

Hi Sue,

This is what we like to see! Thank you so much for your 5 star review. I'll be sure to let Chris know that his help was appreciated here!

Great pizza lies ahead,
Scott

Review of Evri

Review of Rick Stein


Rated 5 out of 5 stars

As usual - perfection!

As usual, on time, perfectly packaged, exciting opening, simple instructions and just beautiful ingredients ..... make for easy, fabi night! Thank you team RS!

15 May 2021

Reply from Rick Stein

Dear Sue,

Thank you for taking the time to share your feedback regarding your Steins at Home experience. I am delighted to hear that you have been impressed with our service and the quality of food that you have received. I will ensure that I pass this feedback over to our team.

We do hope that you order with us again in the future.

Best fishes

Jenna Hore
Customer Resolutions Team.

Review of allbeauty.com

Review of Evri

Review of Baby and Child Store


Rated 4 out of 5 stars

A trustworthy and efficient…

A trustworthy and efficient transaction! Jon was polite, speedy and communications were promptly answered. Thank you!

20 August 2020
Unprompted review

Reply from Baby and Child Store

Dear Sue

Thank you for taking the time to post your review and we are pleased that you were happy with the service provided. We wil pass your thanks on to all those involved.

Kind regards

The Customer Service Team

Review of DPD UK

Review of UK Mail


Rated 5 out of 5 stars

Beat this, if you can!

Our usual driver, Mason goes the extra mile (not literally, should his boss be reading this!). Brilliant service, always as predicted. My heart sinks when I see that other delivery services ‘say’ that they are coming, or have ‘attempted delivery’ to us, as we live in a rural area. Well done DHL!

26 July 2019
Unprompted review

Review of Toolstation


Rated 5 out of 5 stars

Fast delivery

Fast delivery, well packaged, good quality products at a good price.

26 February 2019
Unprompted review