Experience marred by incompetent delivery
Although I ordered the product last Monday to arrive Friday, it some how got delivered to the wrong depot which I wasn’t informed of until 5pm Friday which meant I had to cancel an appointment as I’d been waiting in the whole day
Reply from Boots
Hi Paul,
At Boots, we strive to provide excellent service and care for our customers, and we’re sorry to hear that we didn’t meet your expectations this time. Your feedback is invaluable to us and helps us improve.
For the quickest and easiest way to get in touch, please visit our contact us page and use the webform. Alternatively, you can expand the 'Further help' widgets on the contact us page for department-specific contact numbers. You can also reach us via our social media channels on Facebook - Boots UK, X @BootsHelp, and Instagram @bootsuk.
Thank you for bringing this to our attention.
Thanks,
Kirsty
