AL

Allyson

United Kingdom

Reviews

Review of Simplify Living


Rated 5 out of 5 stars

Great productsI…

Having never heard of Simplify Living I was initially sceptical, however, I looked at reviews on Truspilot & decided to purchase from them. Wow… I am so pleased I did, I bought a daypack & compression packing cubes. They are exactly as described and I’m looking forward to using them on a trip to Peru in April, where travelling light is a must. I’m now considering purchasing other items

21 January 2026
Unprompted review

Reply from Simplify Living

Hi Allyson,

Thank you so much for sharing your story!

It is completely natural to be skeptical when trying out a new brand, and we are so glad you took the time to check our reviews before making the leap.

It sounds like you have an incredible adventure ahead in Peru. We can't wait for you to put them to the test in April.

We are honored to be on your list for future purchases, and we look forward to helping you gear up for many more adventures to come.

Kind regards,
Simplify Living Team

Review of Secret Escapes


Rated 5 out of 5 stars

Finally I have booked a Peru & Bolivia…

Finally I have booked a Peru & Bolivia trip for mid April. Prior to booking I had plenty of questions to ask customer service. Initially the holiday was for 2 people so I had to explore other options/companies, but Secret Escapes did come back to me to say that the holiday had been opened up to solo travellers. Questions & answers were fast flowing, even with me contacting the Peruvian tour company separately to clarify details. The booking process was simple, taking you through the itinerary & extra excursions. Now I can’t wait to go! I will update my experience on my return

11 January 2026
Unprompted review

Reply from Secret Escapes

Dear Allyson,

Thank you for taking the time to leave a review on Trustpilot - it's great to hear from our valued members.

We hope you will enjoy your escape when the time comes!

Best wishes,

Anna
Secret Escapes Team

Review of Aegon UK


Rated 5 out of 5 stars

Customer service was excellent

Customer service was excellent. I topped up my isa but couldn’t understand why the money was not appearing in my account. I was directed to the website, and customer service guided me through the process to solve my issue, and also explained as well.

6 November 2025

Reply from Aegon UK

We're delighted with your feedback for Dean and so glad he was able to solve your issue. We'll share this review with him. Many thanks ~ Dyane

Review of British Gas


Rated 5 out of 5 stars

The engineer was most helpful

The engineer was most helpful , couldn’t service our boiler on the day as he wanted to set up Hive 1st (thermostat had not been ordered) so came next day as promised, helped us set up the app & serviced the boiler. The only thing against British Gas is on the original appointment day we recieved a text to say the original engineer couldn’t gain access when in fact he had gone to the wrong address, & BG is a tad difficult to get hold of. I don’t want to talk to a virtual assistant, I want to talk to a real person. But I couldn’t fault the engineer who attended

22 July 2025
Unprompted review

Reply from British Gas

That's lovely to hear Allyson

Thank you for taking time out of your day to share your amazing feedback with us :)

If you need any help in future, please don’t hesitate to reach out on our social media platforms: Facebook, X (previously known as Twitter) or Instagram. Be sure to mention Trustpilot so we can pick up your query quickly 😊 Sukhi

Review of Bed Factory Direct


Rated 5 out of 5 stars

Very impressed

Very impressed, was sent a selection of fabrics to make my choice from before ordering my headboard. I was kept updated on despatch & delivery via email & sms. And the headboard delivered is solid & well made. Will definitely use them again

16 June 2025

Reply from Bed Factory Direct

We're so pleased to hear you were impressed with the fabric selection process and that you felt well-informed throughout your order. It’s fantastic to know you’re happy with your new headboard — we take great pride in the quality of our products.

Review of Omaze

Review of Wayfair UK


Rated 5 out of 5 stars

Wayfair has lots of different brands at…

Wayfair has lots of different brands at different prices so you can easily select within your budget. I bought a metal book stand and I was impressed with the delivery time. It was easy to put up and now holds all of my day to day work items, sewing machine, overlocker, threads etc, as well as looking very stylish at the same time.

23 December 2024

Reply from Wayfair UK

HI Allyson,
Thank you for your kind review! We're delighted to hear that you found our range of brands and prices helpful in finding the perfect metal book stand for your needs. We're also glad that you were impressed with the delivery time and that the stand is both functional and stylish. We appreciate your feedback and look forward to serving you again in the future.
WayfairUK

Review of Starpowa

Review of Greene King


Rated 5 out of 5 stars

The Ship Inn, Cobham

We had a wonderful meal at The Ship Inn, Cobham. The pub itself is old and has great charm so the perfect setting for any occasion. The food was amazing, I am vegetarian and for once there were enough dishes for me to choose from. Our waitress was very attentive, so thank you Bal. We will definitely be returning

15 November 2024
Unprompted review

Review of John Lewis


Rated 5 out of 5 stars

Delivery let’s JL down

Browsing & buying from John Lewis is easy & I prefer to go to them 1st…. However, their delivery lets the down, using a courier who left my hoover on my doorstep is not on

19 November 2024

Review of Hilda Mode


Rated 1 out of 5 stars

I thought I had got past the scams as I…

I thought I had got past the scams as I went onto the website, saw that they had a store ‘coming soon’, and designed in London. Website is .co.uk. They say they specialise in jeans! Bought 2 pairs of printed jeans. They have taken 3 weeks to arrive. 1 email address does not exist. The other email address replies with ‘Hello dear’ ! The ‘jeans’ as that is a very loose term don’t even look like what’s on the website. The fabrics are totally different, No back yoke and pockets, the stitching doesn’t replicate the photo either. 1 trouser is actually made in jersey. I have sent an email to say I want a returns form and a pre-paid returns label as the garments sent are NOT as the website. If I don’t get any joy I shall be asking for a refund via PayPal, the email on PayPal is the one that doesn’t exist. The other email comes from Montreal. The one time I didn’t check if the site was a scam or not. I have learn my lesson

19 August 2024
Unprompted review

Review of Omaze


Rated 5 out of 5 stars

A chance to win a great prize

A change to win a great prize. Easy to use website with a choice of entry formats to choose from. A fair price for a certain amount of entries which also supports a good range of charities. Plus the chance of being entered into other draws.

5 June 2024

Review of webuyanycar

Review of Lakeland

Review of Must Have Ideas


Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, ordered an extra product by mistake and emailed to cancel that part of the order. MHI had already dispatched (how quick was that) so refunded me but also let me keep the over order on them. I also had a faulty product delivered and they replaced no questions asked! Well done 👏 👏 👏

25 September 2022

Review of MADE.COM


Rated 5 out of 5 stars

Cord curtains

Had already bought corduroy curtains but was one short. Ordered another pair and they arrived 2 days later, fantastic delivery! And the colour match was perfect

26 October 2021

Review of Very


Rated 2 out of 5 stars

Incorrect size sent

I ordered some Birkenstock sandals but was sent the incorrect size so I’m having to send them back. Why would Very think that a smaller size (albeit only 1/2 a size) would be acceptable 🤷🏼‍♀️🤔

20 October 2021
Unprompted review

Reply from Very


Hi Allyson,

I am so sorry to hear that you have received the incorrect size. We'd love the opportunity to put things right for you.

Please respond to the email that will be sent with your account number in the reference box and contact number, and I will have a look into this further for you.

Thanks,
John

Review of Sewing Machine Sales


Rated 5 out of 5 stars

Easy to use site

Easy to use site, did try ringing for advice but they must not be open on Saturdays. Entered the serial number of my sewing machine and they had just what I needed. Now need to find out how to attach when part arrives

31 July 2021
Unprompted review

Review of MADE.COM


Rated 5 out of 5 stars

Corduroy curtains

I was looking for new curtains and a bit apprehensive at buying online but saw some corduroy ones on made,com.. wow, so pleased with them. They are nice and soft so will drape well at my window and door, ordered the mustard colour way, just perfect.

31 May 2021

Reply from MADE.COM

Good Afternoon Allyson,

Thank you for your 5-star review!

We are so pleased to hear how happy you are with your new MADE.COM curtains, this is exactly how we want our customers to feel about the orders they place with us!

We hope you continue having an amazing shopping experience with us!

Kind Regards,
Bradley

Review of YouGarden


Rated 2 out of 5 stars

Terrible delivery

Initially I bought compost, and I was pleased with their service, however, I then bought 3 anamones & 2 shrubs. When they arrived one of the shrubs was totally smashed. The packing was insufficient and the courier not that gentle. I planted the anemones and only 1 has grown. I am so disappointed as not cheap. What I didn’t expect was to find out that I would have to pay for the return of the smashed shrub and the dead anemones. I have emailed them, but not received a suitable reply. Once bitten.... I shall never use them again and will discourage all my friends too.

25 May 2021
Unprompted review