Chris Ward

United Kingdom

Reviews

Review of Montirex


Rated 1 out of 5 stars

Bad review because of EVRi

Why do companies use EVRi for delivery!!!!!
Ordered 2 tracksuits for my son for Christmas using the 30% off Cyber Monday code. Got an email from EVRi saying they were returning my order to Montirex without attempting to deliver it. Will never order direct from Montirex again while they still use EVRi. Still waiting on refund.

1 December 2025
Unprompted review

Reply from Montirex

Hello Chris,

We’re very sorry to hear about the trouble with your order and completely understand your frustration.

To help us review the situation and provide a resolution, please reach out to our customer service team at [email protected] with your order number.

We sincerely apologise for the inconvenience and appreciate your patience while we work to resolve this.

The Montirex Team.

Review of Urbanclothinglondon


Rated 5 out of 5 stars

Don't understand the bad reviews

Goods were delivered well within a week of ordering them and they are amazing for the price. Ordered a black overshirt and white muscle fit t-shirt for just over £30 with delivery. Absolute bargain. Honestly don't trust the negative reviews.

14 November 2025
Unprompted review

Review of Club Retros


Rated 5 out of 5 stars

Quality merchandise.

Five star company, ordered on the buy 2 get 1 free deal. Retro Argentina shirt, retro Liverpool shirt (not for me) and this seasons Chelsea kit for my son. All brilliant quality items and delivered within the time frame quoted. Highly recommended.

18 December 2024
Unprompted review

Reply from Club Retros

Thanks so much for leaving us a review Chris, great to hear you are happy! :)

Review of PUMA


Rated 1 out of 5 stars

Stop using Evri for delivering.

More about how terrible Evri are but I will never order direct from Puma again as long as they deal with Evri. Ordered some bargain trainers only for Evri to not even attempt to deliver them and then return them to Puma. Shocking service.

25 November 2024
Unprompted review

Review of Evri


Rated 1 out of 5 stars

Never even tried to deliver.

Evri have been awful recently, 2 deliveries from Puma I'm still waiting on and a delivery from Shein that has never left the warehouse but yet is being returned to sender. Terrible customer service as they've never even tried to deliver the Shein package and now I'm expecting the same from my Puma parcels. Shocking.

28 November 2024
Unprompted review

Reply from Evri

Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Charity

Review of Affordablesupplements


Rated 5 out of 5 stars

Amazing service and aftersale advice.

Shouldn't have left it so long with this review really. Just want to say that Affordable Nutrition are an amazing company. Anthony is very helpful with anything you need to know and the service and delivery times are first class.
Highly recommended.

23 October 2024
Unprompted review

Review of OFFICE


Rated 1 out of 5 stars

Disgusting Customer Service

Ordered a pair of Nike Air Max 270 for my autistic son for £70. That's a lot of money for me as well. The trainers came and it's clear they'd been worn as they were soiled a bit. My son won't wear them righty so. They shouldn't be sending goods out in this condition. Refused to speak to me on Messenger as well because of a clerical error. Have to go through the rigmarole of returning the trainers and they have the cheek to take £3 out of my refund for the privilege. Disgusting customer service.

23 August 2024
Unprompted review

Reply from OFFICE

Thanks for leaving your feedback with us.

We're sorry to hear about this. Please keep an eye out for a private message from us via Trustpilot so that we can look into this further for you.

Thanks

OFFICE Customer Service

Review of RAW DENIM // OUTLET


Rated 5 out of 5 stars

Highly recommended

Highly recommended. Ordered 3 t-shirts and 2 pairs of cargo trousers, grand total of £75 with free shipping. Really quick delivery and honestly the quality of the goods is immense. Thanks.

20 February 2024
Unprompted review

Review of Sky


Rated 1 out of 5 stars

The Worst Customer Service.

Love Sky Q, it's definitely the best TV service out there but Sky Customer Services are terrible. This is the second time they've done me over in the last year. Last time they didn't fulfil a Sky Cinema offer, this time they wouldn't let me out of a monthly rolling Sky Sports subscription without paying £60. It's an absolute disgrace how they treat their loyal customers.

30 April 2023
Unprompted review