JA

James Atkinson

United Kingdom

Reviews

Review of musicMagpie

Rated 5 out of 5 stars

Treasure Trove of Nostalgia

Delivery is always quick, prices are good and over several years I have never received a damaged disc. It's where I always go to rediscover old music, films and TV.

3 December 2025

Reply from musicMagpie

Hi James,

Thank you so much for taking the time to leave us a great review. We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get a chance to win an iPhone 16 each! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store

Kind Regards,
Customer Services

Review of first direct

Review of Ping Insure

Rated 5 out of 5 stars

Easy online process

Easy online process setting up policy and a very good price for European cover.

22 October 2025

Reply from Ping Insure

Thank you for taking time to review Ping Insure and taking out Insurance with us.

If you have any queries, please do no hesitate to contact our customer services team, who would be happy to help.

Kind Regards

Ping Insure

Review of BJS Home Delivery

Rated 5 out of 5 stars

Very good communication and polite…

Very good communication and polite delivery staff.

1 October 2025

Reply from BJS Home Delivery

Good Morning,

I'm extremely happy to learn of your positive experience.

I thank you for taking the time to share this feedback.

Kind Regards,
Arisha,
BJS Home Delivery.

Review of Vrbo

Rated 1 out of 5 stars

Totally useless customer support

I booked a property in Brittany which was supposed to provide bed linen. It didn't. The host proved impossible to contact. When I contacted VRBO's °help centre" to get them to try and resolve the issue they proved utterly useless. At one stage they told me they had contacted the host but couldn't help as they (the VRBO agent) "didn't speak French". Not great for an international holiday property company.
In the end, after two days of sleeping on towels, we drove to the managing agency to try and get the bed linen ourselves. After another day's delay we were given linen, only to find when we got back to the apartment that there was only sufficient for one bed, not two.
Throughout this nonsense the VRBO customer support system proved utterly unfit for purpose: I was put on hold then disconnected, an agent promised me she would ring back within 24 hours and didn't, numerous emails went completely unanswered. Now I'm back in the UK I have tried to submit a complaint and request for compensation to VRBO but this has been impossible. I am beaten; their labyrinthine contact system has led me down so many dead ends that I now admit defeat
I shall never use VRBO again.

24 August 2025
Unprompted review

Review of MoneySuperMarket

Rated 5 out of 5 stars

Easy process

Very easy to use, good quotes obtained and the reward was handy, too.

15 May 2025

Reply from MoneySuperMarket

Thank you for your feedback! We appreciate you taking the time to leave a review.

Review of first direct

Rated 4 out of 5 stars

Almost seamless switch

The "reward" for switching current accounts was a generous one and I've had no problems with the app to date. It would have been helpful if it was explained that I had to contact my previous bank to close all the direct debits, though. I was under the impression that the switch was done automatically.
Other than that, all good so far.

9 April 2025
Unprompted review

Reply from first direct

Hi James, thank you for the great review. It's great to hear you haven't had any issues setting up and using our App. You shouldn't of had to cancel your direct debits with your previous bank, they should have been transfered to your account with ourselves as part of the switch. The only thing you would have had to do yourself is update your card details for online retailers. I'm sorry if this wasn't explained to you properly. -George

Review of musicMagpie

Rated 5 out of 5 stars

Best way to find old DVDs

Usual quick delivery, all items cheap and in good condition.

9 April 2025

Reply from musicMagpie

Hi James,

Thank you so much for taking the time to leave us a great review!

We are pleased to hear about your positive experience with musicMagpie, and hope that you will continue to use our services in the future!

Did you know we also have a refer a friend program?

When your friend signs up, we will treat you both to a gift card!

More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store

Kind Regards,
Customer Services

Review of Richer Sounds

Review of Brittany Ferries

Rated 5 out of 5 stars

July extremely patient and helpful

July extremely patient and helpful. Thank you.

21 October 2024

Reply from Brittany Ferries

Good morning,

We appreciate your kind words and are glad to hear that you had a positive experience. We strive to provide excellent customer service and are happy to know that our agent was able to assist you.

Kind regards,

Sam
Brittany Ferries

Review of musicMagpie

Rated 5 out of 5 stars

Good prices

Good prices, deliver quickly.

15 January 2024

Reply from musicMagpie

Thank you so much for taking the time to leave us a great review!



We are pleased to hear about your positive experience shopping with musicMagpie, and hope that you will continue to use our services in the future!



Did you know we also have a refer a friend program?



When your friend signs up, we will treat you both to a gift card!



More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store



Kind Regards,

Customer Services

Review of musicMagpie

Rated 5 out of 5 stars

Cheap and delivered quickly.

Cheap and delivered quickly

6 December 2023

Reply from musicMagpie

Hi James,



Thank you so much for taking the time to leave us a great review!



We are pleased to hear about your positive experience shopping with musicMagpie, and hope that you will continue to use our services in the future!



Did you know we also have a refer a friend program?



When your friend signs up, we will treat you both to a gift card!



More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store



Kind Regards,

Customer Services