Do not sign up for trial period
Do not sign up for trial period. I signed up for the trial period and when I tried to cancel they make it purposefully difficult and convoluted. I was under the impression I had cancelled via a hidden button on the app but they then sent a further email with a cancellation link and subsequently charged my £34 for a subscription I did not want.
Reply from Stylix
Hello,
We truly appreciate you taking the time to share your feedback with us.
Our team has made several efforts to gather the necessary details to properly investigate your case and find a resolution tailored to you. However, we have not yet received a response, making it difficult for us to move forward in assisting you effectively.
To maintain a fair and transparent experience for all our valued users, we must ensure that every matter is handled with care and impartiality. That said, we would love the opportunity to work toward a resolution with you. Please feel free to reach out to us via [email protected] or directly through the platform.
For a seamless experience, kindly include "Your Name and Surname. TrustPilot Review" in the subject line to help us prioritize your request.
We truly value your cooperation and look forward to assisting you in any way we can.
Best regards,
Stylix Team 👠💄
