We used ZoomInfo for all of 2024 and…
We used ZoomInfo for all of 2024 and paid $2500 per month. $30K total for the year.
We did not book one qualified lead.
Their support team was minimal at best.
Every time we did talk to them, they would look at our campaigns and tell us we were doing everything exactly like we should be. I also asked for some of their clients that have had positive results to visit with, and it took them months to finally give us a reference we could talk to.
I would be cautious moving forward with ZoomInfo based on our experience. Extremely disappointed in our experience, and it was a huge waste of money.
The platform is very confusing to use, the data appears to be old, and customer service is minimal.
They were great during the sales process of them signing us up, but once we signed up and went through their onboarding, we were pretty much on our own. When I did talk to upper management, they were very arrogant and not helpful at all.