Poor website experience
Pop ups on top of pop ups, overlapping text in multiple places, site not saving scroll progress when going back a page, failed payments from site errors, survey question 2 has poor options for a forced answer.
This was a very poor customer experience in every aspect
I purchased a product that I signed up for in stock notification emails for many months ago. 0% that actually worked. I saw an instagram ad and checked myself.
Maybe try having a working website for more sales
Reply from CASETiFY
Hello there,
Thanks so much for your recent purchase - we're happy to know that you've picked yours! However, what you've described with our website usage doesn't sound great and we appreciate the time you took to write us. We'll surely take into account your precious feedback for future improvement!
If you're in doubt or concerned on anything - just let us know and we're always there to help!
Regards,
Brooke @ CASETiFY