Tanya Kucey

Canada

Reviews

Review of UFile


Rated 1 out of 5 stars

Can I give it a ZERO?!

Can I give it a ZERO?!
how do you kill a business? Hire customer service representatives who give absolute disdain and could not be bothered attitudes.

I tried to sign up went through all the pages of info and then ended up with an error code saying it was unavailable. Except for the fact that now I am "magically" on their mailing list.

So I replied to their help desk and said hey I tried to sign up and it didn't work but I'm getting emails from you, so obviously your system has my email.

this is the exact reply:
"There is no problem with our website, please log in using another web browser.

Regards,

Yan
On behalf of the UFile Team"

25 August 2025
Unprompted review