I am very disappointed with my…
I am very disappointed with my experience. The service/product did not work as described, and I did not get the help I needed. Customer service responded late and did not provide clear solutions. I felt ignored and did not receive any follow-up even after several attempts. This needs to be improved if they want happy customers — faster response, clear communication, and better quality of service.
Reply from Tixu.ai
Hello Efrem,
Thank you for sharing this feedback — we understand how disappointing it is to feel unheard 😞. We acknowledge that response time and clarity are critical, and your comments highlight areas we need to improve. Please contact us at [email protected]
so we can assist you properly and follow up on your case.
— The Tixu.ai Team