Verified
Poor customer service
Difficult and inconvenient return policy. Won’t be buying from here again. Upset because I’ve had 3 casetify cases I’ve really enjoyed
15 January 2026
Reply from CASETiFY
Hey there!
Thanks so much for letting us know about the issue you've experienced, which certainly doesn't sound right!
We've shot you an Email to address this situation and hope that we can get things sorted for you very soon. We're really grateful for how patient you've been here, and sincerely apologize for any disappointment caused.
At the same time, we're supporting you across various platforms, including Facebook, Instagram, X, and our official website.
Regards,
Kaitlyn @ CASETiFY