Their countertop dishwashers are defective. Do not buy unless you want an appliance that cant clean plates stacked in accordance with the manual after a FOUR HOUR CYCLE. Customer service team are extr... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Product was faulty on arrival. Spoke with Kate who investigated the problem promptly and came back to me with an apology but informed me that they could not replace the item but would refund the costs... Zobacz więcej
Very quick delivery. However, there was slight damage to the microwave door (slightly skewed). Complained to Cookology and was offered partial refund to keep it or return for full refund. Opted to ke... Zobacz więcej
1st time buying from you and won't be last My sister in law got a bit flustered when ordering thinking she had ordered the wrong colour but when she let you know you went out of your way to sort it... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Cookology is a family run White Goods and Kitchen Appliances Online retailer where you are sure to find a bargain! We are the home of Cookology and deliver nationwide. We only advertise what we have in stock and that means you get your orders fast. For our standard sized items such as Cooker Hoods, Hobs, Microwaves and Mini Fridge Freezers, we offer a Free next working day tracked delivery service and for our larger items such as Ovens, Range Cookers, Washing Machines and Dishwashers we use a White Goods Delivery company who contacts you to make suitable delivery arrangements. Cookology is based in Haverhill, Suffolk having outgrown our premises in Bishop's Stortford on the Hertfordshire, Essex border, near London Stansted. We are an intimate company with friendly and helpful staff standing by to take phone orders, answer your emails quickly and give you advice on buying appliances for your kitchen. We never pressure customers into buying and the only people we share your details with are the courier companies and review companies we use.
Dane kontaktowe
Unit 2 Cookology Piperell Way, CB9 8QX, Haverhill, Zjednoczone Królestwo
- 0800 030 8444
- help@cookology.com
- cookology.com
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Freezer arrived extremely damaged
Freezer arrived extremely damaged. Packaging completely inappropriate. Returned and refunded
Ordered the appliances for my new…
Ordered the appliances for my new kitchen. The more I bought the higher the discount. Absolutely amazing.
Great service and delivery
Stop making excuses about getting…
Stop making excuses about getting things wrong and not accepting responsibility
1st time buying from you and won't be…
1st time buying from you and won't be last
My sister in law got a bit flustered when ordering thinking she had ordered the wrong colour but when she let you know you went out of your way to sort it out but colour was perfect
Original Product was faulty on arrival
Product was faulty on arrival. Spoke with Kate who investigated the problem promptly and came back to me with an apology but informed me that they could not replace the item but would refund the costs immediately. I ordered a replacement item directly with Cookology which was delivered the next day and was fully operational. Great service from Kate.
Impressed with the service
Impressed with the service, fridge arrived very quickly after ordering.
i have received a smashed cermic hob…
i have received a smashed cermic hob from the company and am haveing trouble getting any logical sence when it is qite clear what the problem is with their way of dealing with things not every body has iphones or is computer coherant or has the people to help them yet they deal with the genaral public and give no leway not good if every body before they bought off them looked in to their policese
Excellent service from start to finish
Best price for original filters
The purchase was excellent
The purchase was excellent, speedy delivery and a 1st class microwave
Their countertop dishwashers are…
Their countertop dishwashers are defective. Do not buy unless you want an appliance that cant clean plates stacked in accordance with the manual after a FOUR HOUR CYCLE. Customer service team are extremely rude. Avoid
Very quick delivery
Very quick delivery. However, there was slight damage to the microwave door (slightly skewed). Complained to Cookology and was offered partial refund to keep it or return for full refund. Opted to keep it. Customer service responded quickly and resolved issue.
Really pleased with the freezer
Really pleased with the freezer. Great delivery time. Highly recommend.
So far i am very pleased with my cooker…
So far i am very pleased with my cooker hood purchase. The price in comparison to other producrts was by far the best value Style and quality are brill and delivery was quick. I will update when i have it fitted and in working order.
Support this truly fab British company!
I ordered a fridge at about 10pm on a Monday night and it arrived on Thursday morning- free of charge! How fab is that?!! What an amazing company! They were the only company I could see that offered fee delivery! I chose them because they are a British company, and I really wanted to support them.
Very good customer service had to send…
Very good customer service had to send cooker hood back because of dents. They sent another one the next day 10/10 will be purchasing other goods would highly recommend
Had a dishwasher with cookology went…
Had a dishwasher with cookology went wrong after 13 months no warranted ridiculous
Useful addition to meet our cold storage requirements …
Decision to purchase was followed by prompt delivery. We chose to repurpose a telephone table to support the small freezer at a reasonable height - works well for us.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








