What a wonderful experience with Free Soul! A special shoutout to Millie who couldn’t have done more for me after there was an issue with my delivery. She went above and beyond and the communicatio... Zobacz więcej
Reakcja na opinię
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Outstanding customer support . Have been a customer of FreeSoul for a number of years - absolutely love The Greens - Mango flavour , made such a difference to my well being - use it every day - love i... Zobacz więcej
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Highly recommended by a family member. In my 3 rd month of use now. Easy and pleasant to drink. I feel better but cannot put my finger on what the difference is…just feel better in myself. Had a... Zobacz więcej
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Na zaproszenie
Easy to order, quick delivery . Iv tried other protein drinks and found them too sweet and gloopy, barely palatable and heavy on my stomach and constipating but this Protein Iced Coffee is lovely an... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Free Soul: Wellbeing for Being a Woman Free Soul is the home of women’s wellbeing, the space where science meets self-care. Our products are formulated by expert nutritionists to support women through every age, stage and story. From hormonal balance and digestion to energy, focus and recovery, every product is designed to help you feel that little bit better, every day. Each formula combines premium, clinically-studied ingredients (vitamins, minerals, botanicals and superfoods) chosen specifically for women’s unique needs. Every product is rigorously tested, always free from artificial ingredients, sugars and always backed by real science. Since 2017, we’ve built a global community of women redefining what wellbeing means for them. Whatever your starting point, you’ll find honest, effective nutrition and a community that celebrates you.
Dane kontaktowe
Zjednoczone Królestwo
- hello@freesoul.com
- freesoul.com
4,5
Doskonała
3 tys. recenzji
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Na zaproszenie
Great prompt service and I love the…
Great prompt service and I love the protein powder
13 lutego 2026
Na zaproszenie
The team quickly responded and were so…
The team quickly responded and were so helpful with amending my subscription.
2 lutego 2026
Na zaproszenie
Amazing product
Amazing product, subscription is always on time and customer experience team are beyond exceptional!
6 lutego 2026
Odpowiedź od Free Soul
Hi Pav,
Thank you so much for your kind words! We’re thrilled to hear you love the product and that your subscription is running smoothly. Our customer experience team will be delighted to know their support made such a difference. We’re so grateful for your support!
With love,
Team Free Soul x
Outstanding customer support
Outstanding customer support . Have been a customer of FreeSoul for a number of years - absolutely love The Greens - Mango flavour , made such a difference to my well being - use it every day - love it . My main reason for writing this review not only how much I love the product but the outstanding & caring customer service . So refreshing to see this & how much as we, customer's, mean so much to this small family run business . Needed to email them today & within 1 hour Millie had responded & answered my question - so impressed - a real attribute to the Company - 5 star ⭐
13 lutego 2026
Opinia niezależna
Odpowiedź od Free Soul
Hi Sarah,
Wow, thank you so much for taking the time to leave such a wonderful review! We’re over the moon to hear how much you love The Greens and that it’s making such a difference to your wellbeing. It also means the world to us that our customer service has made such a positive impact. Millie will be thrilled to hear your kind words! Your support as part of our Free Soul family truly makes everything we do worthwhile.
With love,
Team Free Soul x
Millie was incredibly helpful and…
Millie was incredibly helpful and managed to resolve my issue quickly & effectively in a friendly manner. Fantastic company.
13 lutego 2026
Opinia niezależna
Odpowiedź od Free Soul
Hi Erin,
Thank you so much for your lovely feedback! We’re so glad Millie could help and that you had a positive experience with us. Your support means the world, and we’re thrilled to have you as part of the Free Soul family.
With love,
Team Free Soul x
Fantastic customer services
Fantastic customer services, and support team ,very polite and understanding customers issues.
Had a slight problem and that was resolved promptly by Millie, overall products are very good quality and would definitely recommend supporting small businesses.
6 lutego 2026
Opinia niezależna
Odpowiedź od Free Soul
Hi Fiona,
Thank you so much for your kind words! We’re thrilled to hear that Millie was able to help and that you’re enjoying our products. Your support truly means the world to us, and we’re so grateful for amazing customers like you.
With love,
Team Free Soul x
Na zaproszenie
Great
Been ordering for years and have loved it, always quick delivery and easy to skip months if needed
3 lutego 2026
Odpowiedź od Free Soul
Hey there,
Thank you so much for being with us for so many years. That kind of loyalty genuinely means the world to our small team.
We are so pleased to hear that delivery has stayed quick and reliable, and that managing your subscription feels simple and flexible when you need to skip a month. That balance of consistency and control is exactly what we want our community to have.
Thank you again for your continued support and for taking the time to share this. We are so glad to have you with us.
Lots of love,
Team Free Soul.
Bought the vanilla protein powder and…
Bought the vanilla protein powder and creatine glow , happy with both items , had a few questions regarding them which Millie at customer services helped me with , can't fault anything so far 🙂
12 lutego 2026
Opinia niezależna
Odpowiedź od Free Soul
Hey there,
Thank you so much for sharing your experience. We are really pleased to hear you are happy with both the Vanilla Protein and Creatine Glow, and that they are working well for you so far.
It is also lovely to know Millie was able to answer your questions and support you. We always want you to feel confident and informed when adding something new to your routine, so your kind words will mean a lot to her.
Thanks again for taking the time to leave a review. We are so glad everything has been a positive experience.
Lots of love,
Team Free Soul.
Na zaproszenie
Odpowiedź od Free Soul
Hey there,
Thank you for your lovely feedback. We are so pleased to hear your order arrived quickly and that you had a positive experience with our customer service team.
We always aim to make things smooth and straightforward from start to finish, so it is great to know that came through.
Thanks again for taking the time to share.
Lots of love,
Team Free Soul.
Na zaproszenie
Odpowiedź od Free Soul
Hey there,
Thank you so much for your feedback. We are really pleased to hear your delivery arrived quickly. We know how important that is when you are waiting to start or top up your routine.
We truly appreciate you taking the time to leave a review and for choosing Free Soul.
Lots of love,
Team Free Soul.
Really fast response and commitment to…
Really fast response and commitment to solve my issue. I love their products so to know that the service is just as incredible is very comforting!
6 lutego 2026
Opinia niezależna
Odpowiedź od Free Soul
Hey there,
Thank you so much for such kind words. We are really pleased to hear that you felt supported and that your issue was handled quickly and with care. That reassurance and comfort is exactly what we want every customer to feel.
It also means a lot to know you love the products as well. Great service should always match great formulations, so we are so glad that has been your experience.
Thank you for taking the time to share your feedback and for being part of the Free Soul community.
Lots of love,
Team Free Soul.
Highly recommended by a family member
Highly recommended by a family member.
In my 3 rd month of use now.
Easy and pleasant to drink.
I feel better but cannot put my finger on what the difference is…just feel better in myself.
Had a recent query re pricing which was cleared up within 30 minutes.well done.
Appreciate free postage.
12 lutego 2026
Opinia niezależna
Odpowiedź od Free Soul
Hey there,
Thank you so much for sharing your experience. We are really pleased to hear you were recommended by a family member and that you are now in your third month of using Free Soul. It is lovely to know you are finding it easy and pleasant to drink and that you are feeling better in yourself, even if it is hard to pinpoint exactly why.
We are also glad to hear your pricing query was cleared up so quickly. Our team always aims to respond promptly and make things as clear and simple as possible. .
Thanks again for taking the time to leave such thoughtful feedback and for being part of the Free Soul community.
Lots of love,
Team Free Soul.
The customer service is second to none
The customer service is second to none. I emailed with a query when I woke up and Rohini sorted it out for me before 6am.
12 lutego 2026
Opinia niezależna
Odpowiedź od Free Soul
Hey there,
Thank you so much for your kind words. We are delighted to hear that Rohini was able to help you so quickly and get everything sorted for you first thing. That level of care and responsiveness is something we are really proud of, so your feedback will mean a lot to her.
We truly appreciate you taking the time to share your experience and for highlighting our customer service team.
Lots of love,
Team Free Soul.
Na zaproszenie
Doesn’t taste gross…
I usually hate supplements because they taste gross and the pills are massive - cue Free Soul with yummy hydration in flavours that finally have me kicking my diluting juice habit and supplements that are smaller and easier to swallow without the gross aftertaste!!
21 stycznia 2026
Odpowiedź od Free Soul
Hey there,
We absolutely love hearing this. It is so good to know our Hydration has helped you swap out diluting juice and that you are enjoying flavours that actually make taking supplements something to look forward to. Making things tasty and easy is exactly what we aim for.
We are also really pleased to hear the supplements feel easier to take, with smaller capsules and no unpleasant aftertaste. That can make such a big difference to sticking with a routine.
Thank you so much for sharing your experience and for being part of the Free Soul community.
Lots of love,
Team Free Soul.
Na zaproszenie
The product is great
The product is great, so easy to mix in the free mixing cup. I enjoyed the flavour and take it every day to supplement my protein intake
11 lutego 2026
Odpowiedź od Free Soul
Hey there,
Thanks so much for sharing your lovely feedback. We are really glad to hear you are enjoying how easy it is to mix using the free cup and that the flavour has been a hit too.
It is great to know you have made it part of your daily routine as a simple way to top up your protein intake. That is exactly what it is there for, to fit easily into real life without any fuss.
Thanks again for taking the time to leave a review. We really appreciate your support.
Lots of love,
Team Free Soul.
Na zaproszenie
Odpowiedź od Free Soul
Hey there,
Thank you so much for the love. We are so glad you are enjoying the products and that you are having such a great experience with Free Soul so far.
Your support really means a lot to us and we are so pleased to have you as part of the community.
Lots of love,
Team Free Soul.
What a wonderful experience with Free…
What a wonderful experience with Free Soul! A special shoutout to Millie who couldn’t have done more for me after there was an issue with my delivery.
She went above and beyond and the communication was quick and straightforward. Would really recommend people try their products. Looking forward to trying more and using my pretty pink protein shaker! Thank you Free soul
11 lutego 2026
Opinia niezależna
Odpowiedź od Free Soul
Hey there,
Thank you so much for such a kind and thoughtful review. We are absolutely delighted to hear that Millie was able to turn things around for you and provide such great support. Going the extra mile for our customers is exactly what we aim for, so your feedback will really mean a lot to her.
We are also so pleased to hear you are looking forward to trying more of the range and that the pink protein shaker has already won your heart. It is always lovely to know our products and little touches are being enjoyed.
Thank you again for recommending Free Soul and for being part of the community. We cannot wait to support you on your journey going forward.
Lots of love,
Team Free Soul.
Na zaproszenie
Electrolyte powder was great but the…
Electrolyte powder was great but the bottle arrived broken. Will probably buy the powders again though.
10 lutego 2026
Odpowiedź od Free Soul
Hey there,
We are really glad to hear you enjoyed the Electrolyte powder and that you would consider buying it again. In terms of the bottle arriving broken, that is something our customer care team can look into for you so it can be sorted properly.
If you pop an email over to hello@freesoul.com with your order details and a quick photo if you have one, they will be happy to help arrange a solution for you.
With love,
Team Free Soul x
Amazing customer service!
I ordered some electrolytes and forgot to put my discount code in. I messaged them and asked if my code could be added on. Georgie messaged me back very quickly and refunded the amount I would have saved with the discount code. I was very happy with the service I received. Georgie responded very quickly and was very friendly. I can’t wait for my order to arrive, I’ve heard so many good things about the electrolytes. I already take the multivitamins and I’m very happy with the results!
11 lutego 2026
Opinia niezależna
Odpowiedź od Free Soul
Hey there,
Thank you so much for taking the time to leave such a detailed and thoughtful review. We are really pleased to hear that Georgie was able to help so quickly and get your discount sorted with no fuss. That kind of friendly, efficient support is exactly what we aim for, so your feedback will mean a lot to her.
It is also lovely to hear you are already enjoying the multivitamins and seeing positive results. We hope you love the electrolytes just as much when they arrive, they make a great addition to your daily routine.
Thanks again for your kind words and for being part of the Free Soul community. We really appreciate you choosing us.
Lots of love,
Team Free Soul.
Gritty and tastes awful
Gritty and tastes awful. You could try and stir it with everything on the planet and it would not dissolve.
11 lutego 2026
Opinia niezależna
Odpowiedź od Free Soul
Hey there,
Thanks for your review and sorry to hear you were not happy with the experience.
Plant based blends naturally have a different texture to dairy based options, which can feel thicker or slightly grainier depending on how they are mixed. For a smoother consistency, we recommend using a blender or mixer, or adding it into a smoothie with fruit or ice. Many customers find this makes a big difference to the overall experience.
If you would like some recipe ideas or help finding an alternative that may suit your taste and texture preferences better, our team is always happy to help. Just reach out to hello@freesoul.com and they can make some personalised suggestions.
With love,
TeamFree Soul x
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