Gents Recenzje 23

Scam scam cream

Ordered the aventus. Smells nothing like it. Just like a standard body butter.

I have been waiting for my item to be delivered,no show,sent 8 e mails asking where my item is? not 1 reply back , I am now £40..00 out off pocket.😡

The scent is simply very weak. It’s hard to actual level smell it. Not as expected at all. This was the Eud Wood scent. Very poor.

They've taken 3 weeks to send something. Now tell me they're out of stock and 'cannot refund me'. A scam

As a moisturising body butter, the product is decent. For the fragrances that are advertised, and at the cost, it's disappointing. To be fair, what little fragrance is there does actually last quite a while... but you have to get really close to notice it.

I purchased the Gents Body Butter in Ombré, Aventus, and Oud Wood — and I’m seriously impressed. The scents are incredible, rich without being overpowering, and they last well throughout the day. The texture is spot on too, absorbs nicely and leaves the skin feeling soft, not greasy.
Delivery was quick, and customer service was excellent, which made the whole experience even better. Even a little follow up email to give instructions on keeping the products smelling great by regularly stirring up the butter. I’ll definitely be ordering more once I start running low. Highly recommend.

Placed an order received in two days! Which I was soo happy about paid 30 for delivery! Item came and i sprayed it loved! And it’s leaked everywhere!!! All over my expensive bag!!!!!!

1385591 Order number

Superb customer service.

Unfortunately my item was damaged in transit and Gents were very quick to apologise and offer a refund. This shows that they genuinely care about their customers, not many companies value legendary customer care in the beauty market but gents offer great pricing on High end products, just a shame on this occasion the courier let them down.

I will definitely recommend and reorder with gents in the future!

Got a face product when I visited Sweden in May, sadly I couldn’t find the product here in the UK and have searched high and low. Luckily, I came across Gents, found the products and even emailed to check for any additional/ custom charges for the amount I am paying and the response was prompt (within 24 hrs) and just a few hours after purchasing, I received a notification from DHL. Received the items within 2 days. Fantastic value, efficient staff and delivery. Overall brilliant first time experience. Will use again! Thanks Gents. 👍

Fantastic value for money, excellent service, enjoyed the face and neck massage, friendly and kind service would highly recommend, fantastic cut.

Great range of products, fantastic pricing.

It seems their distribution centre is based in Sweden and I have had a couple of issues with UPS and the whole custom side of things during the importation of my order (but hey ho, that's Brexit for you!)

I've been in email contact with Gents.co.uk the entire time and they have been efficient and friendly with their responses - it's just UPS who have marred my experience a little but I'm not here to rate UPS or Boris' arrangements with the EU so 5 stars for Gents.

Fantastic service. Hadn't used them before so did some research beforehand and so glad I decided to shop with them... great product, really good value and delivery much quicker than I expected! Bravo Gents, will be recommending to my friends.

Fabulous service yet again from gents.co.uk

Fast becoming my favourite stop for all things fragrance related and excellent customer service!

My first time ordering from gents.co.uk and I have to say I really am impressed with the service.

Very good price point for the particular item I purchased, a beautiful fragrance from one of my favourite luxury/niche houses and included free tracked delivery to the UK, which arrived ss promised in the 2-4 day window.

Really pleased with my first experience with gents as there is always a slight apprehensiveness when you make your first purchase uning an unfamiliar site, but I will have no hesitation when purchasing from gents.co.uk next time and look forward to exploring some of the other great houses stocked website

I'll be keeping an eye out for any special offer codes (should this be something that gents.co.uk) offer at times. My only suggestion would be adding a couple of complimentary samples.
Nevertheless a quality service no doubt and wouod be happy to recommend it based upon my experience :)

Thanks

Just purchased a watch from them and found moisture inside and returned it now they not replaying the email . The phone number is not in use so please be aware before you buying anything from them.

Great company. Ordered a big order and had it delivered within 3 days to uk.and they kept me update with delivery. Well packed and great price
Buy with confidence.
Will use again

Started an order (gift for my father), entered my payment details w/ address assuming I could enter a different shipment address later. 1st failure: You *cannot* enter a different shipment address, so orders will only go the the address linked to your payment details.

Immediately contacted customer support both via the web form as well via e-mail asking them to ship to the other address.

2nd failure: After two working days (!) I got a response from a customer service representative (Zendesk), regretting that the order had already been shipped to my home address, not the different address.

Though they offer a broad range of products for acceptable prices, gents.com does not offer an acceptable service, neither regarding the order nor the fullfilment process.

Never ever again.

The customer service i received is something every company should strive for! They we're most helpful in answering my questions and resolving a slight issue i had.
Will definitely be using in the future!