iShopFor Ipsos UK Opiniões 78

TrustScore: 3 em 5

2,9

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

ABSOLUTELY DISGUSTING SERVICE. I completed a task that took a solid hour of my time. My statement was submitted, accepted, and I was clearly told I would be paid on the 1st of December. I f... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Hand on heart have no idea why all the reviews here are so negative. I have done over 50 mystery shops (amazon related), and always been paid within 2 weeks, and if there are any issues, they have bee... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Very slow payments High upfront expenses for assignments Small incentives for lengthy tasks often lasting a good number of hours Lame excuses for not approving completed tasks Feels like that... Ver mais

Classificada 5 em 5 estrelas

It has been easy to get started and earn some extra cash ... But more importantly to feel I can play a part in improving customer service and in particular the service offered to people with disabili... Ver mais

A empresa respondeu

Realizamos verificações das opiniões

Informações sobre a empresa

  1. Analista de mercado

Escrito pela empresa

Register and make money in your free time, earn additional revenue everyday with iShopFor Ipsos. Become a mystery shopper and help businesses to improve their services.


Informações de contacto

2,9

Aceitável

TrustScore: 3 em 5

78 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 33% das suas opiniões negativas

Geralmente responde em 14 horas

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Classificada 1 em 5 estrelas

Essentially slavery

I completed 3-4 tasks for Ipsos and completed all of them to a high quality, a mixture of remote telephone calls and in-person visits. Unfortunately, the vast majority, despite being highly detailed for the lacklustre reward provided, were sent back for edits they could have simply made or provided clearer instructions in the first place.

The website is glitchy, terrible to use and feels low quality.

I conducted one visit to which they provided false information and fully declined by shop, stating it was my fault and failing to pay up and cover my expenses. Numerous support contacts and nobody is willing to assist and the phone staff (when you can get through) simply can’t do anything hardly and all gets referred onto departments which I highly doubt exist as you never get a reply back or any communication at all.

I’d stay well clear.

7 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

ABSOLUTELY DISGUSTING SERVICE.

ABSOLUTELY DISGUSTING SERVICE.
I completed a task that took a solid hour of my time. My statement was submitted, accepted, and I was clearly told I would be paid on the 1st of December. I followed every instruction exactly as required. There were no issues, no questions, no problems raised.

Now, after all that, they have suddenly decided to claim my task was “declined.”
Let me be absolutely clear: it was not declined. This is a complete reversal of what I was told, with zero explanation and zero accountability.

This company has shown a total lack of honesty, consistency, and professionalism. They are unreliable, they do not communicate properly, and they clearly do not value people’s time or effort.

I have never experienced such careless and disrespectful treatment. If this is how they operate, then people need to be warned.

Do NOT use this company.
They waste your time, change their decisions without reason, and take no responsibility for their actions.

4 de dezembro de 2025
Opinião espontânea
logótipo da iShopFor Ipsos UK

Resposta da iShopFor Ipsos UK

Dear Anya,

Thank you for taking the time to share your feedback—we appreciate hearing from you.

Shoppers are paid out consistently every week for completing successful tasks on the platform.

We can see from your time with us that you attempted a task that was for Greater London however you were attempting if from a completely different region. Unfortunately we are unable to accept tasks that are completed incorrectly or from the wrong region/wrong scenario. Explanations for failures are sent to your email.

We will be looking more into this situation based on your concerns. If there are any updates to your situation we will contact you by email

The iShopFor Ipsos UK Team

Classificada 4 em 5 estrelas

Easy money

Personally the amazon ID tasks are a great way for me to fetch a couple quid weekly. Support is amazing and payments have always been done on time. Only reason giving it 4/5 and not 5/5 was I ever had 1 issue.

I submitted a task and was told my “pictures” for the survey were “digitally altered” attempted to retake new pictures and try to submit but wasn’t able too. Support couldnt help on this matter which was disappointing. Other than that 1 bad experience it has been great.

25 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Ipsos UK, where opinions matter.

IShop For Ipsos is a great company to work for as a mystery shopper. Assignments are varied, interesting and constructive. I have derived a real sense of satisfaction working for them freelance. Pay is generous and appropriate.

24 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Bonne communication humaine et professionnelle

Je remercie toutes les équipes Ipsos.
J’ai eu de bonnes expériences avec eux.
Le brief & le questionnaire sont complets, il faut être très attentifs.
Je les remercie pour leur bienveillance, j’ai été hospitalisée, et on m’a laissé le droit de retour.
La vie est de savoir communiquer.
Merci Ipsos UK

22 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Control Freak Auditors

Dreadful experience. You need to jump through hoops to get the payment they promised you.

The give you unrealistic due dates i.e. email you at 10pm asking you to submit by 8:30am. They will even cancel the evaluation while you are working on it (get an error message saying it's invalidated).
Even if you receive any kind of reimbursement you feel like you ran a marathon to earn every dollar.
Their system is designed for those who might be unemployed to make some money but it would be easier to get a full time job.
A very painful experience dealing with idiots who request stupid things from your reviews like "take a photo of the inside of a plastic or paper bag". Leaving you to shake your head in frustration as to why they ask for such ridiculous requests or is it because they can.
Don't bother because they also love to cancel your jobs after you are out of pocket because you didn't take a photo of the inside of a plastic bag.......

30 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

VERY GOOD- No idea why so many negative reviews!

Hand on heart have no idea why all the reviews here are so negative. I have done over 50 mystery shops (amazon related), and always been paid within 2 weeks, and if there are any issues, they have been incredibly responsive and helpful. I have phoned up to rearrange tasks, and they have been very useful, and while the pay is not something you can make a living out of, some extra beer money in your 20s isn't bad!

7 de abril de 2025
Opinião espontânea
logótipo da iShopFor Ipsos UK

Resposta da iShopFor Ipsos UK

Thank you very much for taking the time to leave a review, Adamzgaming!

We glad to hear that your engagement with us has been a positive one. Unfortunately is it the nature of these things that not everyone will have that same experience but we value their time with us none-the-less.

You are right extra beer money AND the item from those Home Delivery Checks are a no-brainer

We appreciate your kind words. May you continue to have a positive experience with iShopFor Ipsos for many more years to come.

All the best,
The iShopFor Ipsos UK Team

Classificada 5 em 5 estrelas

Good range of tasks and decent pay.

Really surprised to see so many negative reviews. My experience has been completely different.
Ipsos are probably the best market research company in the UK. Good range of tasks and decent pay.

26 de fevereiro de 2025
Opinião espontânea
logótipo da iShopFor Ipsos UK

Resposta da iShopFor Ipsos UK

Thank you very much for taking the time to leave a review, George!

We glad to hear that your engagement with us has been a positive one. Unfortunately is it the nature of these things that not everyone will have that same experience but we value their time with us none-the-less. We appreciate your kind words. May you continue to have a positive experience with iShopFor Ipsos for many more years to come.

All the best,
The iShopFor Ipsos UK Team

Classificada 5 em 5 estrelas

I really appreciate working with the…

I really appreciate working with the Ipsos team. A smashing group of people who are always so helpful and professional about their work.

26 de fevereiro de 2025
Opinião espontânea
logótipo da iShopFor Ipsos UK

Resposta da iShopFor Ipsos UK

Thank you very much for taking the time to leave a review, Elizabeth!

And thank you for the kind words to our team. We really appreciate all our shoppers and the continued effort they put into their tasks day in and day out.

May you continue to have a positive experience with iShopFor Ipsos for many more years to come.

All the best,
The iShopFor Ipsos UK Team

Classificada 5 em 5 estrelas

Great way to have fun, learn new things and make some money

It's a really great way to have fun, learn some new things and make some additional money. There are a wide variety of different tasks, including meals out and other easy tasks. You get good briefing from the Ipsos team and quick responses to any queries. There is a pretty quick turnaround on reimbursements as well. You can pretty much do as little or as much as you want, when you want. A great thing to be part of.

25 de fevereiro de 2025
Opinião espontânea
logótipo da iShopFor Ipsos UK

Resposta da iShopFor Ipsos UK

Thank you very much for taking the time to leave a review!

It's great to hear that you are able to get so much out of iShopFor Ipsos and even that you are able to have fun while doing it!

May you continue to have a positive experience with iShopFor Ipsos for many more years to come.

All the best,
The iShopFor Ipsos UK Team

Classificada 1 em 5 estrelas

They expect you to spend your own money…

They expect you to spend your own money on visits, then fail to reimburse you for various made-up reasons. Stay away from their scammy practices!

20 de fevereiro de 2024
Opinião espontânea
logótipo da iShopFor Ipsos UK

Resposta da iShopFor Ipsos UK

Dear Rebeka,

Thank you for taking the time to share your feedback—we appreciate hearing from you.

Shoppers are paid out consistently every week for completing successful tasks on the platform.

We can see from your time with us that you completed multiple successful tasks and the only time you task was declined was in 2021 when you unfortunately did not complete the task based on the clients requirements.

If possible would you be willing to elaborate further on the issues you had while with us in particular to the 'failure to reimburse' and 'various made up reasons'. That way we and other future users can understand further the issues that arose.

Alternatively you can reach out to us at [email protected] if you do not feel comfortable with doing so here.

We hope you have a better experience with us in the future and continue to earn with us moving forward.

All the best
The iShopFor Ipsos UK Team

Classificada 1 em 5 estrelas

Awful, very bad communication

I’ve done mystery shops for numerous companies. Ishopforipsos are the worst one I’ve found so far. They have very badly written instructions and expect you to be a mind reader, then they blame you for it. They don’t seem to be willing to take any responsibility for the absolute mess their booking system is in. I’m appalled by the way they seem to blame anyone but themselves.

30 de janeiro de 2025
Opinião espontânea
logótipo da iShopFor Ipsos UK

Resposta da iShopFor Ipsos UK

Hello SJ,

Thank you for your review and thank you for the feedback.

We are consistently looking to improve our task information to ensure Shoppers have all the information they would need to complete a task first time every time.

If possible would you be willing to elaborate further on the issues you were having with either the written instructions or the booking system so we know if there is an area we need to improve on in the future.

Alternatively you can reach out to us at [email protected] if you do not feel comfortable with doing so here.

We hope you have a better experience with us in the future and continue to earn with us moving forward.

All the best
The iShopFor Ipsos UK Team

Classificada 1 em 5 estrelas

Will not pay what the owe

They will say on your profile that your pay is approved and shows green. Then they will decline the report and not pay you. How can a company shows your pay is going through then back track. It's just a con. Reported them to HMRC.

23 de janeiro de 2025
Opinião espontânea
logótipo da iShopFor Ipsos UK

Resposta da iShopFor Ipsos UK

Dear Stuart,

Thank you for taking the time to share your feedback—we appreciate hearing from you.

We can see that you have successfully completed multiple tasks with us, and we truly value your contributions as a Shopper. Unfortunately, your most recent task was declined because the required images were not provided, which is a necessary step for task approval.

We understand that this may be frustrating, but to maintain the quality standards expected by our clients, we can only approve and compensate tasks that fully meet the outlined requirements.

We appreciate your efforts and hope to see you completing more mystery shopping tasks with us in the future. If you have any questions or need clarification on task requirements, please feel free to reach out.

Best regards,
The iShopFor Ipsos UK Team

Classificada 5 em 5 estrelas

Not sure why the poor ratings

Have done loads of work for these guys, the allocators are helpful at sorting out work for me and always help if I have to change my plans or I’m I’m staying in a hotel in the middle of nowhere with dodgy WiFi.
Pros:
Allocators make sorting out visits easy (Amy,Adrian,Keiren,Tanya,Abbie, Carly).
Weekly Pay
Get to go and visit nice parts of the country.

Cons
Days can be long, but that’s by choice.
Can be repetitive if you do lots.
Get to go and visit places like Luton/Redcar/outskirts of Glasgow!

14 de janeiro de 2025
Opinião espontânea
logótipo da iShopFor Ipsos UK

Resposta da iShopFor Ipsos UK

Thank you very much for taking the time to leave a review!

Our amazing allocators are always here to help with any assistance you need when sorting out and picking up new tasks. I will make sure to pass this nice feedback along to them.

We hope you continue to have a positive experience with iShopFor Ipsos in the future and can travel to more parts of the country 😊

All the best,
The iShopFor Ipsos UK Team

Classificada 5 em 5 estrelas

One month in and very positive so far

It has been easy to get started and earn some extra cash ... But more importantly to feel I can play a part in improving customer service and in particular the service offered to people with disabilities.
Pay has been fast, approval of completed tasks has been quick, no complaints from me so far. long may Ipsos mystery shopping continue to be tasked for these important activities here in the UK

21 de dezembro de 2024
Opinião espontânea
logótipo da iShopFor Ipsos UK

Resposta da iShopFor Ipsos UK

Thank you very much for taking the time to leave a review!

Mystery shopping at it's very core is there to help businesses improve their customer service. It's even better knowing that it will help those that need the extra assistance.

May you continue to have a positive experience with iShopFor Ipsos for many more years to come.

All the best,
The iShopFor Ipsos UK Team

Classificada 5 em 5 estrelas

Fantastic company to work for

Fantastic company to work for. I have been with Ipsos many years and have never had an issue with jobs being approved or payment. They are one of the fastest payers in the mystery shop world. Jobs they have on their system range from free food and drink to video shopping phone shops. Great rates of pay and helpful support staff. One of my favourite companies to work for. Keep it up Ipsos

3 de dezembro de 2024
Opinião espontânea
logótipo da iShopFor Ipsos UK

Resposta da iShopFor Ipsos UK

Thank you for your review Patricia!
We hope you continue to mystery shop with us for many more years to come :)

- The iShopFor Ipsos UK Team

Classificada 1 em 5 estrelas

Good way to loose your own money.

I have just starting completing mystery dining shops with this company. I was initially apprehensive regarding the reviews, but completing one and find it to be a OK, however.....after completing the 2nd where my drinks order was incorrect (served incorrect not ordered incorrectly) surely this is relevant feedback as a mystery shopper? this is where I began to understand the negative reviews. The shop was rejected because of this, and although it was initially approved and payment was showing, the payment was then taken out of my pay account.
Clearly this company is very unprofessional and does not know what it is doing.
Again, I have emailed and attempted to call but as others have said this is an impossible task.
It is a massively expensive risk to take to mystery shop for this company

13 de novembro de 2024
Opinião espontânea
logótipo da iShopFor Ipsos UK

Resposta da iShopFor Ipsos UK

Hi Melanie,

We are sorry to hear you have had a bad experience and we would like to understand what happened so we can investigate. Please contact our complaints department: [email protected].

We look forward to hearing from you.

Many thanks.

Classificada 5 em 5 estrelas

Bellissima esperienza retribuita consiglio

Mi hanno contattato per una missione e rimborsato interamente della paga concordata dopo nemmeno un mese. Purtroppo abito in una zona dove se non hai l auto ne puoi fare poche. Soddisfatto lavorerò ancora per loro.

12 de setembro de 2024
Opinião espontânea
logótipo da iShopFor Ipsos UK

Resposta da iShopFor Ipsos UK

Siamo entusiasti che tu abbia avuto un'esperienza così positiva! Grazie per la recensione a 5 stelle. Siamo lieti di aver trovato un'attività adatta a te e che il processo di rimborso sia andato a buon fine. Comprendiamo le difficoltà legate alle opzioni di trasporto limitate e apprezziamo shopper come te che riesco coprire certe zone. Tieni d'occhio il sistema e contatta il team di supporto shopper se qualcosa attira la tua attenzione. Ci auguriamo di collaborare nuovamente con te presto!

Classificada 1 em 5 estrelas

Avoid doing job with this thief

Avoid doing job with this thief.
Even one star they don't deserve.
I will contact their vendors and let them know that they don't pay shoppers for their job and see.

Ipsos is a bad company and deserve to be shut down.

11 de outubro de 2024
Opinião espontânea
logótipo da iShopFor Ipsos UK

Resposta da iShopFor Ipsos UK

Hi there,

Thank you for your review. It appears you have reviewed iShopFor Ipsos US. Although we are part of the same parent company. Your experience and tasks are very different to ours in the UK. Can we please ask that you move this review to the appropriate Trust Pilot Page.

Many thanks.

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