Your rep Alex was very patient, knowledgeable, and understanding. I purchased your software without realizing that my laptop did not meet the minimum system requirements. He asked me a few questions a... Ver mais
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Leia as opiniões dos outros
Jake did an outstanding job helping me navigate to a successful install path for my Visio 2024 Professional purchase that allowed me to keep my Microsoft Smart App Control security on. The downlo... Ver mais
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Communication was great. Also, I had a question that was technical, and it was answered promptly and very thoroughly that’s unusual because most of us read too quickly so I would trust them with anot... Ver mais
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I was searching to buy an older version of MS Office so I could keep running Publisher on a new Windows11 computer. There were so many sellers online and I knew many of them were scams. This business... Ver mais
A empresa respondeu
Informações sobre a empresa
- Empresa de software
- Computação em nuvem
- Loja de software
- Fornecedor de software
- Empresa de telecomunicação
Sobre My Choice Software
Escrito pela empresa
Customer satisfaction is our priority
As an industry leader in software and technology retail, customer satisfaction is our number one priority. Our goal is to deliver a universal solution for all of our customers’ software needs, while maintaining the industry’s lowest prices.
My Choice Software - your Software Choice
Escrito pela empresa
- We're committed to our customers!
- We have a long standing commitment to treat our customers how we would want to be treated -- with care, kindness and respect. Our commitment to customer service goes beyond that of other companies with our complimentary installation assistance program and our education resources provided to aid our customers find the solutions they need to make an informed purchasing decision.
Informações de contacto
23706 Birtcher Drive, 92630, Lake Forest
- 800-318-1439
- [email protected]
- mychoicesoftware.com
4,8
Excelente
5 mil opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
You have a terrible Customer Service
You have a terrible Customer Service. I called today, requesting help to install Windows 11 that I bought from you, but the person that answered wasn't willing to help . I don't understand that if you are selling a product, do not have directions step by step to have the installation done.
11 de fevereiro de 2026
Opinião espontânea
Says my software is not licensed
11 de fevereiro de 2026
Opinião espontânea
Software Installation
Finn very quickly completed the installation of the software I purchased. He was very professional and knowledgeable.
11 de fevereiro de 2026
Opinião espontânea
Resposta da My Choice Software
Thank you for taking the time to leave a review about your experience, Bob. We’re so glad to hear that we completed your software installation quickly and provided such professional and knowledgeable service.
Jake was great to work with.
9 de fevereiro de 2026
Opinião espontânea
Resposta da My Choice Software
Thank you for taking the time to leave a review about your experience, Ian. We’re so glad to hear that we were great to work with.
Verificada
Speed and convenience.
What made my experience great was the speed I got the software.
3 de fevereiro de 2026
Resposta da My Choice Software
Thank you for taking the time to leave a review about your experience, Steve. We’re so glad to hear that the speed and convenience stood out to you. Providing fast and seamless access to our software is something we truly prioritize.
love this place
10 de fevereiro de 2026
Opinião espontânea
Resposta da My Choice Software
Thank you for leaving a review about your experience, Kevin. We truly appreciate you taking the time to share your feedback and are so glad you enjoyed your visit.
Best IT support
Jake's instructions were clear. He did not rush. He obviously knew what he was doing. So helpful.
10 de fevereiro de 2026
Opinião espontânea
Resposta da My Choice Software
Thank you so much for the great review, Jennifer. We’re glad to hear we provided clear, knowledgeable, and unhurried support. We take a lot of pride in making sure everything is done right, and your feedback means a lot to our team. We appreciate your support.
Issue Validating Office After Install
Problem explained and addressed in email form.
4 de fevereiro de 2026
Opinião espontânea
Resposta da My Choice Software
Thank you for your feedback, Raymond. Please let us know if you need any further assistance.
Jake was knowledgeable, patient, efficient
Jake was knowledgeable, patient, efficient. Within 15 minutes my system was running great.
9 de fevereiro de 2026
Opinião espontânea
Resposta da My Choice Software
Thank you for the great review, James. We’re glad to hear our knowledge and patience helped get everything running smoothly so quickly.
Jake is a shining example of what customer service should look like.
Jake did an outstanding job helping me navigate to a successful install path for my Visio 2024 Professional purchase that allowed me to keep my Microsoft Smart App Control security on. The download link in the email that was sent triggered the Smart App Control to block the install which caught me a little by surprise.
Jake is knowledgeable and guided me quickly to the web site and menu selections to initiate the install. He stayed on the call until I successfully completed the install, signed in, and brought up a document that I was eager to get updated.
This was my first experience with My Choice, and will not be my last.
9 de fevereiro de 2026
Opinião espontânea
Resposta da My Choice Software
Thank you so much for taking the time to share such a detailed review, Pat. We’re thrilled to hear that we were able to guide you through the installation process, help you keep Microsoft Smart App Control enabled, and stay with you until everything was working exactly as expected. Your kind words mean a lot to our team, and we’re especially glad your first experience with My Choice Software was a great one. We truly appreciate your trust and look forward to assisting you again in the future.
Jake listened to my concerns and was…
Jake listened to my concerns and was able to solve everything. But I did already fill out this review a day or 2 ago.
6 de fevereiro de 2026
Opinião espontânea
Resposta da My Choice Software
Thank you for following up and for sharing your experience again Roger. We’re glad we were able to listen to your concerns and get everything resolved for you — we really appreciate your feedback.
Jake is great.....
5 de fevereiro de 2026
Opinião espontânea
Resposta da My Choice Software
Thank you for the review. We’re glad you had a great experience with us.
Had my old trusty computer no longer worked on web
Had my old trusty computer no longer able to work on the web. Had the money back guarantee when to upgrade. Apparently my computer was too old for it to be upgraded. After getting new computer was able to replace the lost software with their guarantee. Very good company to work with that is good to their word. Will buy from them again if needed.
5 de fevereiro de 2026
Opinião espontânea
Resposta da My Choice Software
Thank you so much for the detailed review, Lowell. We’re glad we could help clarify the upgrade options, stand by our guarantee, and get everything sorted once you had your new computer. We truly appreciate your trust and kind words, and we look forward to helping you again if you ever need us.
Thorough information
Thorough information. Patient with my question. Perfect ending, the problem was solved
7 de fevereiro de 2026
Opinião espontânea
Resposta da My Choice Software
Thank you for the great review, Lee. We’re glad the information was helpful and that your questions were answered patiently.
Verificada
Resposta da My Choice Software
Thank you for the kind feedback, Mike. We’re glad you had a good experience and appreciate you taking the time to leave a review.
Communication was great
Communication was great. Also, I had a question that was technical, and it was answered promptly and very thoroughly that’s unusual because most of us read too quickly so I would trust them with another purchase. My purchase date and first emails were in 11/2025; my question was in 01/2026.
16 de janeiro de 2026
Opinião espontânea
Resposta da My Choice Software
Thank you for the detailed and thoughtful review, Mindy. We’re glad to hear that our communication stood out and that your technical question was answered promptly and thoroughly—even months after your original purchase. Supporting our customers over the long term is important to us, so it’s great to know that came through. We truly appreciate your trust and are happy to hear you’d feel confident purchasing from us again. If you ever have more questions or need assistance in the future, we’re always here to help.
Your rep Alex was great
Your rep Alex was very patient, knowledgeable, and understanding. I purchased your software without realizing that my laptop did not meet the minimum system requirements. He asked me a few questions and, based on my answers, promised a refund. Thank you, Alex! Even though this didn’t work out for me, I would be happy to recommend your software to my friends and family
6 de fevereiro de 2026
Opinião espontânea
Resposta da My Choice Software
Thank you so much for taking the time to share this thoughtful review, Patricia. We’re really glad to hear that we were patient, knowledgeable, and understanding while helping you through the situation. Even though the software wasn’t the right fit for your system, we’re happy we were able to quickly identify that and take care of the refund for you. Your willingness to still recommend us means a lot, and we truly appreciate your trust and kind words. If you ever need help in the future—or have questions before purchasing—don’t hesitate to reach out. We’d be happy to assist.
Alex was quick and efficient
Alex was quick and efficient. He was patient and able to help us get our Microsoft Office installed correctly.
6 de fevereiro de 2026
Opinião espontânea
Resposta da My Choice Software
Thanks so much for the kind feedback, Joy. We’re happy to hear we were quick, patient, and got Microsoft Office installed correctly for you. If you need anything else down the road, we’re here to help.
FRAUD
Bought 8 Windows 11 Pro keys.
4 had already been used and wouldn't activate.
The rep kept telling me to "troubleshoot", but nothing worked. BECAUSE THEY ARE USED KEYS.
Smells like Class Action
6 de fevereiro de 2026
Opinião espontânea
Resposta da My Choice Software
We take concerns like this seriously and want to clarify what’s happening. When a key appears to already be in use, it’s often related to system configuration, existing digital licenses, or multiple activation attempts during setup, which is why troubleshooting is the appropriate first step. When that doesn’t resolve the issue, we offer replacement keys. In this case, replacement keys were declined, and a refund was requested instead, which we accepted and are currently processing. You reported activation issues with several keys, and those keys are already in the refund process. If you have any remaining questions while the refund is being finalized, our support team is available to help.
Finn was very patient
Finn was very patient
He used a reassuring calm voice that made me feel comfortable. He was knowledgeable and it didn't take long for me to be able to get back to work I really appreciate him not making me feel incompetent
O
4 de fevereiro de 2026
Opinião espontânea
Resposta da My Choice Software
Thank you so much for sharing this experience, Roberta. We’re really glad our calm, patient approach helped you feel comfortable and supported. Making sure our customers feel confident and respected is very important to us, and we appreciate your kind words.
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