Ritkeeps Opiniões 76

TrustScore: 4 em 5

4,0

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Very high quality exercise machine. I’ve used numerous machines through the years as a serious athlete and was concerned this machine would be durable enough for the price; however, I was pleasant... Ver mais

Classificada 5 em 5 estrelas

I placed my order November 30th and haven’t gotten anything yet. I got one email Dec 12 that stated the stock was on back order. I’ve called the numbers on the website one goes strait to voice mail... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My Ritkeep Smith machine showed up in good time and was packaged well. Everything went together good with good directions. I ended up finding 1 missing PC which isn't bad for as many PCs that come. I... Ver mais

Classificada 1 em 5 estrelas

Should be ZERO stars, I believe the "good" reviews here are fake just like the telephone numbers they have on the site. People are confusing RitKeep and Ritfit i believe...Ritkeep is total BS, STAY AW... Ver mais

A empresa respondeu

Realizamos verificações das opiniões

Informações sobre a empresa

Escrito pela empresa

RitKeep fitness company is a gym equipment and accessories brand. Our goal is to link a healthy and active lifestyle. We pride ourselves in providing premium quality gym equipment for home gym, studio or commercial gym setting. The mission by catering to the needs of our customers whilst keeping your budget and fitness goals a priority with commitment to outstanding customer service and after-sales support. We stock a wide range of gym equipment, specialising in multi-functional trainers, strength equipment (Smith Machines, Power Cages) and training accessories. We offer first-class quality products and services to US market.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

76 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 58% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Ritkeep M10 Destroyer with Bench

I purchased the M10 destroyer with bench and am very pleased with it. It arrived in about 10 days and was straightforward to set up. The written instructions provided were clear on 95% of the walkthrough and the linked video of setup had everything that written instructions missed.

The cage is very sturdy and I feel very confident in the hooks, squat catch bars, and the general hardware for the cable system and landmine.

There were a few places where the welds were over the connection points for the braces and I had to struggle to get the nut on the bolt because the weld kept the brace too far from the frame. I did eventually get there. I guess I’d rather have too big of a weld than too small.

Some of the included accessories are better than others. All the bars feel fine but the grips are pretty cheap and fairly loose so I replaced with friction tape. The weight storage bars are nice to have but don’t hold much if you are using bumper plates like I am.

However these minor gripes do not get too much in the way of this being an excellent piece of equipment that I would buy again at the $800 price point I paid for the cage and bench.

26 de dezembro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Great machine

Has been great for my husband to teach my son how to lift weights and use proper body mechanics.

2 de fevereiro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

I am very happy with the PMAX 4750

I am very happy with the PMAX 4750. Easy to assemble. Everything I expected. My only issue is the cable weight. I feel like it does not run as smooth as gym equipment and with heavy weight is even worse. All in all I am very happy. The smith machine bar is great as well as all the other attachments and exercises. For this price point you can not go wrong.

9 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Happy with my machine!

Very nice machine considering the cost of others. Assembly was fairly easy. Had some damaged parts due to shipping and customer service responded quickly and replaced the parts promptly and free of charge!

31 de janeiro de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

It took almost two months for the gym…

It took almost two months for the gym equipment to ship, which was very frustrating and initially made me worry that I had been scammed. However, I’m very thankful for the customer service team - they were communicative and consistently kept me updated on my order whenever I reached out.

2 de fevereiro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

I recently purchased a Nimitz N1 for my…

I recently purchased a Nimitz N1 for my basement so I can continue to improve my overall health. I love the equipment so far and have been able to complete productive workouts thus far. It was for the most part very easy to put together and set up. However, the reason I did not give it a 5 is because of a few things. First it took at least a month to receive the equipment after ordering. Second it was challenging to get help from customer service when I needed it. However, they absolutely got in touch with me but took a minute, which may be due to their location compared to mine. Third, they equipment was carefully packaged, but the hardware (bolts, nuts, screws) were not. They were folded which opened the package they came in and they spilled everywhere. This made it difficult to separate appropriately and I may have used incorrect hardware to attach pieces together. Finally, the instruction manual could have included multiple tips or more in depth instructions such as when to use a hammer, better pictures for right and left parts, etc. Otherwise I am very pleased with my purchase and I WILL recommend this product to others. I will also purchase other products from this company.

3 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

RitKeep Nimitz N1 Counterbalanced All-in-One Smith Machine Review

For the price point this machine has everything I need! I bought this just to keep in shape and I have to say it's pretty awesome. I did have a professional assemble the machine and he did a great job. Shipping did take a while, but I contacted them via email and Whatsapp and they were great letting me know what was going on. I ordered on black friday and had the machine in less than 4 weeks. I don't think that's bad at all.

11 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I placed an order on December 1st and…

I placed an order on December 1st and still do not have my order or a tracking number. Fraud.

30 de novembro de 2025
Opinião espontânea
logótipo da Ritkeeps

Resposta da Ritkeeps

Hi Michael, we sincerely apologize for the serious delay with your order. Due to an unexpected customs inspection, your shipment was delayed longer than anticipated, and we truly understand how frustrating this must have been.

To resolve this as quickly as possible, we have urgently arranged inventory from our LA warehouse. We would like to assure you that your order will be shipped within this week, and we have also expedited the shipping to ensure faster delivery.

The PMAX 5600 is indeed one of the most popular products on the market, highly valued by many customers for its excellent price-to-performance ratio and versatility. We truly appreciate your patience during this time. As an additional gesture of goodwill, our warehouse team has included a complimentary gift in your order. We are confident that you will be satisfied with the quality of our product.

We also take your feedback very seriously. Please rest assured that we are continuously working to improve our service and reduce any concerns for our customers in the future.

Thank you again for your patience and understanding.

The RitKeep Fitness Team

Classificada 4 em 5 estrelas

Ordered Pmax5600 Dec 1st, 2025

Ordered Pmax 5600 Dec 1st. No delivery before Christmas. Emailed them. Response was no stock available. I have been back and forth with them now for almost 2 months and the machine not arrived. 3 or 4 emails back and forth with them telling me that my order will be prioritized as soon as the warehouse received inventory. It is actually pretty ridiculous. Phone number on the website goes to VM and main number says nobody available to answer. Jan 26. Still no machine

Edit: Machine arrived Jan 30th and put together. I must admit that it was worth the wait. Set-up took about 4 hours with 3 people. Instructions are fairly straight forward. Great quality machine, easy to put together. Cable pulley system is smooth as silk. Bench is heavy duty and comfortable. Overall an outstanding home gym for the money you pay. Customer service was very responsive throughout the process and kept in touch with me. If you place an order, there may be a delay, but you won't be disappointed in the quality.
Quality 5*
Communication 5*
Promises Kept: 5*

24 de janeiro de 2026
Opinião espontânea
logótipo da Ritkeeps

Resposta da Ritkeeps

We sincerely apologize for the extended waiting time and truly understand how frustrating this experience must have been for you.

The inventory for the warehouse closest to your address was originally scheduled to arrive 2–3 weeks earlier; however, an unexpected customs inspection caused a delay beyond our control. We should have communicated this more proactively, and for that, we are very sorry.

To minimize any further delay, we have already coordinated with our other warehouses and urgently arranged an inventory transfer so that your order can be fulfilled as soon as possible.

As a gesture of goodwill and to thank you for your patience, our customer service team has also prepared a compensation gift. We hope this helps offset the inconvenience caused during the waiting period.

Please rest assured that your order will be delivered in full. We remain confident that the quality of our product will reflect the care and effort we put into resolving this issue and that it will ultimately be worth the wait. Thank you again for your patience and for sharing your feedback, it truly helps us improve.

The RitKeep Fitness Team

Classificada 5 em 5 estrelas

Good home gym

I decided to purchase this home gym based off YouTube recommendations. Everything works as advertised. Some of the more important pieces arent labeled and easy to put on the wrong way. The equipment itself is great for the price!

14 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I love my Ritkeep Smith machine

My Ritkeep Smith machine showed up in good time and was packaged well. Everything went together good with good directions. I ended up finding 1 missing PC which isn't bad for as many PCs that come. I reached out to customer service and they got the PC shipped out quickly. I really love the machine it works great!

20 de novembro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

RMAX - 2250/ Customer Service Pros n Cons

My updated review of 1.5 Weeks of use so far.

The setup process is pretty straight forward but i would advise having some of your own tools to speed up the process. By myself it took me about 5 hours to do by myself since some of the bolts were hard turn.

The cons i would say hole spacing is a little wide if you're in between heights. For instance im about 5'3 -5'4 but i either have to sqaut up or bench up a hole or sqaut lower than a hole.The J hooks they work but i wish they were a little more heavy duty. With the jhooks being so short you have to be very percise when racking the weight. It would be nice to see in the future if they make a longer jhook in the future height wise and width wise. Overall the rack may shake when racking the weight but it is sturdy imo. Overall I would recommend the rack as a good starring point but would look for stronger j hooks from somewhere else to go with it. As a safety is key when lifting alone or on your own. I also do wish the outside safety guards were included to work outside the rack.

My Tips to make the better when you purchase

For a sturdy jhook I would look at Titans T-2s to combine with the rack and you're soild in my opinion as it takes the rack to the next level.

I would also go on Amazon ans buy one inch stickers 1-50 to put stickers on each hold spot so you know where you're placing your hooks and spotter arms.

Customer service
I would say at first I was nervous when buying and reading previous reviews but it worked out perfectly for me. The customer service team has been pretty responsive as well as once I ordered it took about 28 hours to get the shipping label and it was shipped to me. So im guessing they had alot on hand of this rack or I got lucky ans ordered before the hoilday rush came in.

Shipping Time
As I ordered the rack on 12/28/25 and it arrived on 12/2/26. Which is pretty fast. I will give an updated review on my experience as i am waiting on dip bars and safetys arms for outside the rack to currently try out.

Overall I rate my experience and the rack as an 4.5/5. As the jhooks need to be a lil bigger and taller as safety is key when lifting alone. I also wouldn't be opposed to seeing ritkeep even offer stickers to go with hole labeling and it would be even cooler edition to get a workout poster with the rack showing you different exercises with the rack. As this is an rack I would advise for someone starting a home gym on a budget or an experienced lifer on a budget. If new to lifting I would advise a Smith machine for spotting as you want to be safe when lifting.

2 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

We absolutely love our PMAX 5600

We absolutely love our PMAX 5600. We have had it for over a month and have nothing but good things to say. My husband and I can both use it at the same time. We upgraded to the aluminum pullies and they are so smooth. It was really what we needed for our home gym and gains !

6 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

From purchase to delivery all needs…

From purchase to delivery all needs were met. Everything came as advertised and instructions were easy to follow and assemble. The whole family has been using daily for about a month now with no issues. Will definitely recommend and will be buying more equipment in the near future.

7 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I placed my order November 30th and…

I placed my order November 30th and haven’t gotten anything yet. I got one email Dec 12 that stated the stock was on back order. I’ve called the numbers on the website one goes strait to voice mail the other one says no one is available to take my call. I’ve emailed several times got nothing back. After I placed this review I then received the equipment I ordered I set it up and am very impressed with the quality and durability of the equipment. Thanks workers!

29 de novembro de 2025
Opinião espontânea
logótipo da Ritkeeps

Resposta da Ritkeeps

Hi Mark, thank you for choosing RitKeep. We truly appreciate you taking the time to share your experience. Your feedback is extremely important to us.

During the Black Friday period, a significant increase in order volume combined with limited warehouse staffing led to shipping delays for some orders. We sincerely apologize for the inconvenience this caused.

Our warehouse team has now prioritized your order, and we will notify you immediately once the tracking information becomes available. Please rest assured that we never ignore messages from our customers. Once our customer service team receives an inquiry, we always make every effort to respond as promptly as possible.

We are continuously working to improve our service and logistics capabilities, and we truly appreciate the opportunity to serve you better in the future.

The RitKeep Fitness Team

Classificada 1 em 5 estrelas

My order was placed on 11/29/25 and my…

My order was placed on 11/29/25 and my credit card charged yet no equipment and no shipping confirmation, it’s now 1/3/26. I have been given the song and dance about the holiday sales and they are waiting for more to come in stock. Very disappointed will not order from RITKEEP again.

29 de novembro de 2025
Opinião espontânea
logótipo da Ritkeeps

Resposta da Ritkeeps

Hi Troy, thank you for choosing RitKeep. We sincerely apologize for the long wait. Due to the high volume of orders during our Black Friday and Christmas promotions, the warehouse closest to your location has temporarily sold out.

We have urgently arranged inventory transfers from another warehouse. Also our warehouse team is already prioritizing your order and will proceed with shipment as soon as possible.

Once again, we are truly sorry for the delay this has caused. We are actively working to resolve the issue and appreciate your patience and understanding during this time.

The RitKeep Fitness Team

Classificada 5 em 5 estrelas

A Great Piece of Exercise Equipment

I have had a 5 Star experience from start to finish and this is a real review.

I ordered my RitKeep PMAX 5600 smith machine in early November and had it in two weeks. I took each box by number and laid the pieces on the floor in front of the mats I purchased to protect my floor.

Pictures were provided that illustrated the order of assembly and what bolt to use for each piece. If you follow these instructions properly the assembly will go smoothly.

I have been using this machine for over a month now and am thoroughly enjoying my workouts at home. No waiting for equipment in a gym, I can workout at my own pace and am absolutely enjoying every workout.

The machine is smooth, quiet and easy to use. I did a search using Ai to design 3, 4, and 5 day workout splits which produced guides on the exercise and the correct way to perform each routine. This workouts included dumbbell exercises and other routines.

I am 76 years old and am convinced this machine will keep me in great shape so I can live a longer, healthier life. Thank you RitKeep.

14 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

This is an awesome machine.

I did a lot of research and landed on the Ritkeep 5600. The entire order arrived within a week. I did a few upgrades as well. I'm a couple of weeks into it and I keep discovering new workouts. Lots of bang for the buck!

24 de dezembro de 2025
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais