Shipping and return policies for Rusty Pilgrim
- Shipping Info
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Most packages arrive within 15 days after the shipping date if you live in the Americas, while others may take up to several months—though this is uncommon. Typically, delivery times range between 15 and 30 days. Please be patient; as long as your customs documentation is in order, your package will eventually reach you.
We always provide a tracking number with every order so you can monitor your shipment.
If you live outside the United States, please note that any import taxes or customs fees charged upon receipt of your package are beyond our control. Rusty Pilgrim is not responsible for these additional charges. Be sure to familiarize yourself with your country’s import regulations before making a purchase.
Additionally, many of our products are pre-orders. Please make sure to check the shipping dates specified for each product.
- Return Policy
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Returns are only accepted for incorrect or defective items.
If your package hasn’t arrived, check your customs documentation. In rare cases, shipments have been delayed or returned due to missing or incomplete customer information. Ensure your paperwork is complete to avoid delivery issues.