Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Best customer service! I ordered a Benks ArmorPro case for my iPhone 17 Pro and it turned out to be a bit loose. I contacted the customer care via email and informed them about the issue. They immedi... Se mer

Betygsatt 5 av 5 stjärnor

Honestly the best case I have used I have had all 7 folds to date most are to big makes the phone not fit well in the hand This case makes it feel perfect you can not tell the difference between a b... Se mer

Betygsatt 1 av 5 stjärnor

Horrible experience and even a more horrible customer service. I ordered a case 2 weeks ago. They said they had an issue in delivery. Emailed them twice to no avail. The delivery supplier doesn't have... Se mer

Betygsatt 5 av 5 stjärnor

I ordered two cases - one for IPhone 17 Pro, another one for IPhone 17 ProMax. Great quality product, feels really premium. And I had a very good experience dealing with the customer service. Highly... Se mer

Vi kontrollerar omdömen


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

98 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Honestly the best case I have used I…

Honestly the best case I have used I have had all 7 folds to date most are to big makes the phone not fit well in the hand This case makes it feel perfect you can not tell the difference between a bear phone our with this beautiful case on highly recommended for all folds

Customer Service Is first class reply with 24 hours amazing work guys and girls look forward to buying the fold 8 case in July

23 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Best customer service!

Best customer service!
I ordered a Benks ArmorPro case for my iPhone 17 Pro and it turned out to be a bit loose. I contacted the customer care via email and informed them about the issue. They immediately sent me another unit. That's some great service.

27 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I ordered two cases

I ordered two cases - one for IPhone 17 Pro, another one for IPhone 17 ProMax. Great quality product, feels really premium. And I had a very good experience dealing with the customer service.
Highly recommend!

21 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Horrible experience and even a more…

Horrible experience and even a more horrible customer service. I ordered a case 2 weeks ago. They said they had an issue in delivery. Emailed them twice to no avail. The delivery supplier doesn't have any way to contact them. This is truely medieval service levels

20 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great products and customer service!

Great products, top notch customer services. I continue to go back for more and more products. The products are great quality I have purchased the iPhone cases and MagSafe attachments and recommend everyone give them a try.

1 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
This Benks case for iPhone is absolutely fantastic. The materials feel premium, the fit is perfect, and it offers great protection without adding bulk. It also looks very sleek and well-designed.

My unit had a small defect, but I have to say the customer support was outstanding. They replied very quickly and immediately offered to ship a replacement without any hassle.

Great product and excellent customer service — I would definitely recommend Benks and wouldn’t hesitate to buy from them again.

30 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Rectified my Problems quickly and Efficiently

I recieved a product with a minor defect and reached out to benks for a resolution. The support team immediately responded and provided a solution to my issue which I was completely satisfied with. Support was polite and helpful.

They mailed out a replacement within 24 hours of my contact. The replacement was in line with the quality I have come to expect from benks cases over the years. Super happy with everything! Highly recommend benks phone cases!!

1 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ordered

Ordered Grand Combo Aurora Armor Air case for Fold 7. Great quality and very good customer service. I had some issue with one of the covers and they immediately agreed to replace it. I am a repeat buyer.

8 december 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Finally received product

After a lot of communicating with the customer service department, I am happy to say that I received the product that I ordered. Two things that I find to be negative are there is no phone number to contact customer service. The end delivery people are the ones who stole my product the first time. I don't believe that the company would ship an empty box. I'm glad to have received my product, but would be hesitant to order here again, even though things turned out alright. Good luck.

6 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great quality an durability

Great quality an durability, I have had benks cases for several iPhones and they are great, the fit and the looks are perfect, maybe not the ultimate protección, but if you are careful with your phone, the Kevlar cases are more the enough.
Would recommend.
Ah, and costumer service it’s A+ 👌🏻

4 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Case & Excellent Customer Service

Not only is the front/back combo case and the magnetic grip for my zfold7 awesome, so was customer service.

I had an issue with the front piece of the case and in less than 24 hours, I had a response, and shortly after that, an apology and info regarding them shipping out a new piece.

I see a lot of complaints here, but I have had 0 issues. On top of everything else, this phone grip works with my magsafe car mount. The other brand not only was cumbersome, but was super inconvenient and didn't work with the car mount.

1 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Benks Kevlar-Handyhüllen + Top-Service

Ich bin überzeugt von den Handyhüllen von Benks! Die Passform ist wirklich klasse und die Qualität ordentlich. Sie bestehen aus solidem Kevlar, was nicht nur für einen herausragenden Schutz sorgt, sondern auch die Hüllen leicht und handlich macht.

Ursprünglich war ich skeptisch, ob ich direkt (also unabhängig von Amazon etc.) in China bestellen sollte, insbesondere angesichts des preislichen Aufwands. Die Hüllen sind zwar im oberen Preissegment angesiedelt, doch für mein neues Samsung Galaxy Z Fold 7, das über 2000 € kostet, wollte ich keinen billig wirkenden Silikon-Bumper für 5 € verwenden. Ich benötigte einen ordentlichen Schutz, und ehrlich gesagt, wurde ich positiv überrascht.

Der Kundenservice von Benks hat mir bei einem kleinen Problem schnell und effizient geholfen, was einen großen Unterschied macht. Dennoch habe ich ein paar Anmerkungen: Die Materialqualität der Kanten könnte etwas besser sein. Reine Aluminumschienen wären hier wünschenswert.

Ein Aspekt, der mir auch aufgefallen ist, betrifft die Informationen über die Produkte auf benks.com. Ich wünsche mir hierbei präzisere Details, insbesondere wie in meinem Fall darüber, welche Displayschutzfolie ich bspw. verwenden kann, ohne den "Front-Frame", also Rahmen auf der Vorderseite des Smartphones abzunehmen. Diese Rückmeldung habe ich aber bereits an das Support-Team weitergegeben.

Trotz dieser kleinen Kritikpunkte kann ich Benks aus meiner gemachten Erfahrung mit dem Unternehmen jedem empfehlen, der eine robuste und stilvolle Handyhülle sucht und sich natürlich auch Support wünscht, wenn erforderlich. Ich war tatsächlich etwas überrascht für die teils sehr negativen Bewertungen aus anderen Ländern.

Ein großes Lob an das gesamte Team für den hervorragenden Service und das durchdachte Produktdesign!

25 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I have been purchasing Benks products…

I have been purchasing Benks products from the iPhone 15 pro max not only cases but also power banks, wallets etc. I have had 2 cases having fitting issues in which the awesome customer support team replaced them quickly requesting only a photo of the issue. My 16 pro max case has been through a lot and looks brand new and has kept the phone in perfect condition which is great. Benks is a company that respects its customers and that counts for a lot. There products are high quality and the feel of the product does not disappoint.

26 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Reliable Quality and after sales support

I have purchased two benks cases until now.
The recent purchase had a defect. On contacting Benks support, I am happy to say that they care for their customers.
A new phone cover already being processed by them. Good quality products and fantastic service.

24 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Do not trust this company

Do not trust this company. Refuses to resolve the damaged delivery item, I can't use and out of pocket. I have written to their customer care department, and yet no answer or reply or resolution. Buyer beware, buying at your own peril when dealing with this Chinese company; once they have your money, that's it. I am now going to open a claim via my payment method.

7 oktober 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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