NameHero® Omdömen 4 881

easy contact, fast response

My website has internal 500 issue, and Sam D came and helped us resolved the issue quick! Been using Namehero for 4 years+ and up time been very stable. Highly recommended!

excellent service. quick response. and fixed my problem quickly.

Quick and respectful service. Handled my urgent matters efficiently and I would recommend NameHero to anyone needing hosting services.

We using namehero, we have a business domain with them, it's expired without any notification, top of all we pay every unpaid invoice, The domain expired Feb 6, 2026 - I received zero emails despite ICANN requiring registrars to send renewal notices.

Checked all email folders (inbox, spam, junk) - nothing received. No invoice notification 30 days before expiration, no renewal reminders, no post-expiration warnings.

By the time I noticed (5 days later), the domain was in redemption status with a $150 fee. Their TOS conveniently states renewal notices are "courtesy only" and they're "not responsible for failure to notify" - essentially admitting their notification system is unreliable.

The $150 "registry fee" they're charging includes significant markup beyond the actual registry restore cost - adding insult to injury for a problem caused by their poor communication.

Arunkumar helped me, and resolved my query for me. Thank you

I've been hosting with NameHero for about 2 years now. I don't regret it at all. The support has been amazing. They will keeping working to find a solution.

I've been having an issue where my website was extremely slow. Turns out that Meta bots were spamming my website. Sam D. was able to place a IP block on those bots and everything is running much better. I recommend NameHero for hosting!

I've always received outstanding support from the NameHero tech support staff. They have consistently solved any issue that comes up.

Sruthy was quick and did a good job with great communication.

Bought a server for a good 'first time buyer' deal. There was not option in the setttings menu for me to turn off auto renew though, but I contacted Abhilash T and Adam S in customer support and straight away they sorted it out for me. Thanks!

The customer service at NameHero is top notch. They go over and above what other hosting companies offer for assistance. If I don't know how to do something, they usually will handle it for me-and they are excellent, highly experienced technicians. It's NOT like dealing with a bunch of mostly non-tech type reps trained by a company to read step-by-step solutions out of a help manual (and if your problem is outside of that framework, forget it). NameHero's tech support is why I have moved at least 5 domains and multiple websites to NameHero. This level of support comes with ALL their accounts. They don't leave you to only the help pages database, unless you have a higher-tiered plan (though their support pages are very good and helpful, if you prefer to do it yourself :) Very smart, because a great experience at any level makes you want to add services. THANK YOU, NAME HERO!
Note: the date of my experience was sometime very recently, but I don't recall the exact date--but this review could apply to any of my experiences.

The fast and reliable customer service response. Please keep up the good work. It is much appreciated.

Quite much online, I appreciate it.

Abhilash is the best as always. Nothing new here.
Solved my issue in a second

Sam D. quickly helped us resolve the issue.

Between James Hart and Sam D I couldn't ask for better help keeping my php and databases update on my server. Really all you have to do is ask and they are happy to help. 5 STARS definitely earned. Thanks for the help guys.

Sam D, Anu & Abhilash R were very helpful with this domain transfer. Thanks for being awesome yall!

Anu and Sam D were awesome, helped us get our client site restored very quickly. Thank you!

Fast response and great customer service.