Multiple undelivered orders with no functional customer support
I opened multiple support tickets for likes and followers orders that were partially delivered, dropped, or never delivered at all. Below are the support tickets associated with these unresolved orders:
Support Ticket #4978437
Support Ticket #9003429
Support Ticket #9065570
Support Ticket #5075328
Support Ticket #6588317
Support Ticket #6512691
Support Ticket #1905590
Support Ticket #6360624
Support Ticket #5157007
Support Ticket #5932184
For every single ticket listed above, I receive the exact same automated response:
"Hello, I hope you are having a fantastic day, and thank you for choosing SocialWick, where fast growth and great support come standard, and where free refills are offered within thirty days of order. We noted your refill request, and our team is working on it, and you should see them within a day or two. Feel free to reach us any time, and we'd be glad to assist; we look forward to helping in any way we can."
Despite receiving this message repeatedly, nothing has been resolved. No stable refills were delivered.
In addition, some orders do not generate a support ticket at all, making them impossible to follow up on:
Likes Order number SWG96329KWN6—no ticket generated
Follower order SWDPK17A5HV4 - no ticket generated
Follower order SW9MALAEIANU—no ticket generated
These follower orders were never delivered, and there is no functional way to request support for them.
Overall experience:
Automated replies only
No actual action taken
Some orders not even eligible for ticket support
No clear path to refunds or resolution
I would strongly caution others before purchasing, as once something goes wrong, there appears to be no effective way to get help or resolution.
6 januari 2026
Omdöme utan inbjudan