Tommystimepieces Omdömen 298

TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

First time purchasing from Tommy's and I couldn't be happier. I've been asolutely blown away with the level of assistance you get from the customer service team. They took me through all the a... Se mer

Betygsatt 5 av 5 stjärnor

I can’t fault TTP. First order, placed with help via Tommy on WhatsApp at 3pm Tuesday, watch delivered by Royal Mail on Weds morning. Very fair price for a good quality piece, no marks or inconsistenc... Se mer

Betygsatt 1 av 5 stjärnor

I know they are cheaper than the real genuine watches, but for what I paid , it’s shocking quality , can’t remove the links to shorten the bracelet and if you remove the wrap/film it comes in, you can... Se mer

Betygsatt 5 av 5 stjärnor

I was a little sceptical at first having to send my money over, but I can honestly say this was the most seamless shopping experience ive ever had Tommy and his team offer a great experience shoppi... Se mer

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Företagsinformation

  1. Klockbutik

Skrivet av företaget

Tommy's Timepieces is a premier online retailer specializing in luxury watches and horological accessories. Dedicated to offering an exquisite selection of high-quality timepieces, Tommy's Timepieces sources from renowned brands to ensure top craftsmanship. Our commitment to exceptional customer service, competitive pricing, and a seamless shopping experience sets us apart in the world of luxury watches. Whether you're a seasoned collector or a first-time buyer, Tommy's Timepieces provides expert guidance and a curated collection to meet your unique needs. Shop with confidence and discover the perfect watch that reflects your style and sophistication at Tommy's Timepieces.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

298 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 20 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I can’t fault TTP

I can’t fault TTP. First order, placed with help via Tommy on WhatsApp at 3pm Tuesday, watch delivered by Royal Mail on Weds morning. Very fair price for a good quality piece, no marks or inconsistency on it. I’ll order again.

11 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I know they are cheaper than the real…

I know they are cheaper than the real genuine watches, but for what I paid , it’s shocking quality , can’t remove the links to shorten the bracelet and if you remove the wrap/film it comes in, you can’t send it back for a refund. I won’t be buying anymore or recommending to my friends

11 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

First time purchase (Root Beer)

First time purchasing from Tommy's and I couldn't be happier.
I've been asolutely blown away with the level of assistance you get from the customer service team.
They took me through all the available options and helped me to get the best possible version of what I wanted.
I got photo updates followed by continued tracking updates until it arrived.
I admit I struggled with excitement vs patience at times but it was truly worth the wait. It's an absolutely stunning watch.
Thank you Tommy and the team, looking forward the next purchase.

9 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Never Been Happier

I was a little sceptical at first having to send my money over, but I can honestly say this was the most seamless shopping experience ive ever had Tommy and his team offer a great experience shopping for a great product not once did I worry that my watch would not show up his support is top notch they get back to you extremely quickly and helped me with any questions I had
They say you pay for what you get but that’s not the case here I payed 130 pounds for a watch that feels like it’s worth 100x more I can’t recommend this service enough and encourage everyone that is on the edge about purchasing to take the plunge
Once you start you won’t stop
Thank you Tommy 👍

9 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A Customer Service department that’s as good as they come.

Ordered a Rolex Datejust lookalike and Tommy’s were great on communication and delivery. Unfortunately on arrival there was a problem with the winder for altering the hands. Contacted Tommy’s and they said send it back. So I did. That was at my expense which some people moan about but it was just £5 so I’m not going to quibble if I get it resolved. I’d also taken all the wrapping and stickers off which Tommys paperwork says invalidated any returns. Tommy’s didn’t argue. A replacement was ordered immediately they received my faulty watch.
Today its replacement arrived. Fully working and I’m very pleased.
Tommy’s Customer Service is great. My experience with them is equal to luxury watch brands and I’ve owned Rolex, Omega and zenith. With Customer Service if there’s a problem you want, ideally, immediate help. Tommy’s gave me that. Thanks Tommy’s, I will recommend you.

9 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I was a bit unsure at first but the…

I was a bit unsure at first but the watch come fast. I've just found out while adjusting the time and date the crown is faulty. I've spoken to someone on WhatsApp and they wanted me to send item back for them to have a look. Which ok is fine ive asked for a prepaid envelope as i dont think i should have to pay for return for a faulty item. ive had no answer. I've asked for an exchange ive had no answer very disappointing. I've even taken video of fault at tommys request still not answer. Very poor customer service.

21 januari 2026
Omdöme utan inbjudan
Logotyp för Tommystimepieces

Svar från Tommystimepieces

We sincerely apologize for the inconvenience and for any frustration caused.

This matter has been attended to via WhatsApp. After reviewing the video you shared showing the issue, our team responded with a video guide explaining how to correctly adjust and screw in the crown, as it is designed to be secured in a specific way.

We’re always happy to assist and want to ensure everything is working as intended. If you’re still experiencing any issues after following the instructions, please reach out to us again and we’ll be glad to help further.

— Tommy’s Timepieces Team

Betygsatt 5 av 5 stjärnor

Amazing service always kept in contact…

Amazing service always kept in contact on delivery, fast delivery received my watch very next day, would definitely buy more watches of Tommy

3 februari 2026
Omdöme utan inbjudan
Logotyp för Tommystimepieces

Svar från Tommystimepieces

Thank you so much for the kind words! We’re really happy to hear you had a smooth experience and that your watch arrived so quickly. We truly appreciate your support and look forward to helping you with your next watch.

— Tommy’s Timepieces Team

Betygsatt 5 av 5 stjärnor

Purchase Experience

Excellent First Class Service, 24Hrs from order to door. Fantastic quality & communication. we will definitely be buying again to add to our collection. Definitely a 5 star service 😊

3 februari 2026
Omdöme utan inbjudan
Logotyp för Tommystimepieces

Svar från Tommystimepieces

Thank you so much for the 5-star review 😊 We’re delighted to hear you were happy with the service, fast delivery, and communication. It means a lot to know our watches are becoming part of your collection. We look forward to helping you again soon!

— Tommy’s Timepieces Team

Betygsatt 5 av 5 stjärnor

Top service

Top service, I purchased the watch at 8 am on Monday morning and I received delivery of it on Tuesday at 11 am. The watch is a fantastic time piece and I’m about to order my second watch.

3 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

FIRST TIME BUYER

Dubious at first, but took the plunge. From sale to receipt was 3 days. Outstanding personal service. Bought a superclone, all as it should be. Will be using these guys again in the future.

31 januari 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

No reply after raising issue with watch clasp by email!

The watch, a AAA Yachtmaster, arrived and although the dial writing and logo was hard to see, I considered for the price I payed for it this was just about acceptable. However, the deployment clasp wouldn't open without a lot of force from a screwdriver, so I complained just about that, asking for Tommy's Timepieces to do something to remedy the clasp fault and they ignored my emails or at least, didn't respond to them. It cost me £25 to get a similar rose god clasp, although it wasn't logo branded like the original one was. Not happy, so selling the watch on.

19 januari 2026
Omdöme utan inbjudan
Logotyp för Tommystimepieces

Svar från Tommystimepieces

We’re sorry to hear about your experience and sincerely apologize for the inconvenience caused.

We always do our best to respond as quickly as possible, but we’re sorry if your message was missed or delayed. This is certainly not the level of service we aim to provide.

We’d really like to look into this for you. Please feel free to contact us again via WhatsApp or email, and we’ll be happy to assist further.

— Tommy’s Timepieces Team

Betygsatt 5 av 5 stjärnor

Online watch shopping

As with any “online shop” there is always a fear of saying goodbye to your money, well you don’t have to worry here. Excellent customer service with updates on WhatsApp and Email, watch arrived in 3 days an is of a great quality. I can highly recommend using Tommys Watches.

22 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Brilliant experience all round!!

Just received my Super Clone Submariner, absolutely delighted with the quality and finish. So much better than expected, would definitely recommend. Customer service from start to finish has been first class.

27 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

AP Royal Oak Replica Purchase

Just got an AP Royal Oak, a lovely piece, great communication again, will be using TTP’s again soon. I can once again thoroughly recommend this company, I have now dealt with them 4/5 occasions and on every occasion the service and communication has been great.

27 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Perfect ordered a snoopy 50 th…

Perfect ordered a snoopy 50 th anniversary
Speedmaster was a pre order but came within two days great communication throu
Out and great time piece value for money
Been after one of these for a long time
Didn’t fancy ordering directly from aboard
So GB based was piece of mind will be ordering again without hesitation to ad to my watch display

27 januari 2026
Omdöme utan inbjudan

Detta är Trustpilot

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