MOO Omdömen 18 417

My design wasn’t standard: I’m a collage artist and I submitted 5 different collage designs. Moo lets you submit as many designs as you like at no extra cost, which is unique. Plus I could design my cards before having to pay, which is also not standard. The cards arrived today and I’m beyond happy with how they look. Super, super chuffed!

Placed an order two weeks ago for silver foiled cards. (Which is crazy considering canva can get you cards in two days and this is a company that specializes in this.) After the promised date of last Wednesday, I noticed by order was still being “packed”. I called and spoke to a man named Mark who assured me that the cards would be sent out Thursday or Friday and that I would receive a notification for shipping. I explained that Monday ( over two weeks after I ordered) was the event I needed cards for. Thursday and Friday both happened and when I called again to see where my order was, a team member very quickly said “I will message the team on slack and get you a confirmation to your email shortly.” Crickets. Heard nothing and cards are still being packed. I cannot trust this company to print cards out and that’s what they specialize in. Bad experience and has me now spending more money to get cards printed elsewhere for my event on Monday.

Sehr lange Lieferzeit. Wird in UK gedruckt.
Erste Lieferung war voll in Ordnung. Bei der Nachbestellung mit der gleichen Datei aus der vorhergehenden Bestellung war die Farbe eine andere und auch der Druck leicht nach rechts verschoben. Die Lösung des Kundenservice war sehr gut.

When I started my business I wanted cards that made a statement (as I am in design) and Moo was my first, and now only, printer. I consistently get comments on my cards. Also, when I had an issue on a print they were quick to resolve it. I highly recommend Moo!

We used MOO for Joe On The Go Hauling Services business cards and the quality is solid, clean print, great feel, and fast turnaround.
My only complaint is I didn’t order more during the intro offer… 😂
We’ll definitely be reordering.

Easy. I'm new to the firm and was able to call our representative at Moo and ask questions. He was super helpful. Helped me navigate the website, figure out the company templates and I was able to place an order for new business cards without a problem.

Easy to design business cards, good quality paper, decent time delivery considering the aftermath of Brexit.

Everything went super smooth, from the moment I had the initial call with Moo, to the moment I received my delivery. Graphic designers did a wonderful job creating bookmarks, stickers, brochures and thank-you cards for my business, and Alex, who set up my business account was so lovely and helpful with explaining how everything works.

Great job Moo team!!

So happy I found you all. I needed cards asap for an event. The quality is superb. Look for other business from us

The company does wonderful work! Gorgeous design. Arrived as promised, packaged as announced. Perfect!

Gorgeous business cards- the website is very straightforward to use and if something isn't right with the design you are trying to use it is very simple to understand how to put it right. They are not as cheap as basic cards but they spark a lot of conversation with customers as each has a different product photo on it.

Utterly incompetent service. Massive delivery delays with no respect for their own schedule. They falsely claimed an attempted delivery—we were in the office all day with CCTV running. A staff member named Gaynor made the situation worse instead of fixing it. Without explanation, they pushed delivery back another 20 days by changing the courier company. Zero accountability, useless customer service. Avoid.

Quality product. Order was worked on right away and I didn’t have to wait long to receive the business cards.

"Centered" is apparently only a concept at MOO. I recently received both Square and MOO-size business cards, and both were distractingly off-center.

On the Square cards, the margins were 3 mm on the left and top, but 5mm on the right. This 2 mm variance is incredibly obvious on a small canvas.

Even the full-bleed MOO-size cards looked skewed. It appears that during the cutting process, there is very little regard for centering.

The most frustrating part: This 2 mm variance is in addition to the established "safe and bleed areas" in their templates. When I reached out, I was told designers should plan for an additional 2 mm of movement in any direction. If you have a centered weighted design, the templates are essentially meaningless.

In the printing industry, a 2 mm "drift" is actually quite large, but at MOO it is to be expected.

While the print quality itself was excellent and customer service was helpful, their solutions required hours of redesign that wouldn't have even achieved the look my client requested. If your design relies on symmetry or precise borders, be aware that MOO’s quality control allows for significant, unpredictable shifting.

Addition: Finally heard from MOO Management. They did not address the quality but did provide a refund.

Moo attempting to convince designers that a 2mm variance is "industry standard" is simply lazy. As a professional, I know better, and your production team should too.

This was my final order with MOO. Between the slipping quality and these abysmal responses, it’s clear the company no longer values professional-grade output or consistency.

Schöne Ergebnisse, zeitnahe Bearbeitung. Alles bestens.

Moo is quality and experience.
Their sample kit is perfect for ideating the best collateral for your needs. The design templates were great for our designer to interpret our brand for printing materials. Was also pleasantly surprise with the design tools and ordering process. And of course the final product was perfect. Thank you Moo!

First set of cards came in with a bunch of crazy misprints. They sent new cards that were better, but still unusable. They blamed the type of card, but the Problem was is there was unneeded spaces in the middle of words. Nothing to do with the type of card at all. Felt I listened to when I called the first time, didn’t follow back up, just counted it as a loss and moved on to a different card maker. Cards were really nice if they had got the printing correct.

This has been the best printing experience I’ve had so far. There were a few minor misprints early on, and some of those were partially on our side, but their team handled everything professionally and without friction! Communication is consistently fast and clear, and customer service is genuinely reliable.

Turnaround time is impressive. We often receive printed materials weeks earlier than the original deadline, which is rare in this industry. As a designer, I’ve worked with multiple printing companies and most have been difficult to work with in one way or another. This one stands out as the most dependable.

The overall user experience is straightforward and easy, from ordering to delivery. If you need printing for your business and want speed, clarity, and people who actually follow through, this is the strongest option I’ve used!