Roberto A

Betalade för frakt till dörren men trots detta lämnades försändelsen vid en service point 20km bort.. Stort skämt! Om ni inte klarar av att leverera den frakten ni erbjuder, varför då erbjuda den?

Great shop that provided service well and above any normal shop, even though they don´t usually sell internationally they made an exception for me. From the first call to delivered order, everything was handled perfectly by TheJuicyJoint and their service truly was out of this world! I truly recommend this shop!

Worst creditcard company ever. Will be cancelling my card and accounts. They have cutoff dates that are very early each month for payments meaning that you´re always late and they then charge 250 sek for a late payment even though everything is automated, talk about taking advantage of their customers and the interest rate is extremly high compared to their competitors. Trash service!

Ordered for over 1000€ and they never delivered anything, when I contacted them they do not take any responsibility and try to blame the customer. They have not taken any action, helped or refunded anything even though nothing was delivered. They just continue claiming that the packages are at the pickup point, which they are not. I have filed a police report against led-grower and contacted my bank to have them recoup what I paid for a never delivered order.

Avoid this scam company at all costs if you don't want to loose money and have the company not take any responsibility.

UPDATE: Visa decided after all the proof I provided to refund the whole purchased amount. The proof led-grower provided to visa proved that they had not sent anything. Its important to remember that its the company that sent the goods that's responsible for them until you've received them according to EU law. If they cannot prove they sent or that the customer has received them they are obligated to refund you, which led-grower never offered to do or offered to resolve anything. It took over 4 months from payment until I recieved a refund trough my bank as led-grower left me without my money or order, so avoid at all costs if you don't like headaches and having to fight with a company that does not care about you or your order.

UPDATE 2: After Visas decision to do a chargeback to my account for the scam purchase at led-grower the owner David is now threatening me with legal action. Copy from the owners email "If you receive a charge-back payment without cooperating with us, we will, of course, pursue legal action". So a company that fails to deliver your order now threatens to pursue legal action on something they can't as they accepted visas terms when they signed up for their payment system, so super ignorant owner David who scams and is really ignorant on how things work. I have as mentioned filed a police report against led-grower for stealing my money and never delivering my order. All I can say that they are idiots at led-grower.

Update 3:
I have no obligaton to sign anything, especially when you provided documents in your language where the customer has no idea what they are signing. Good luck scamming other customers with that technique. I have stated over 20 times to you in various emails that I have not received anything from you. As you can see from led-growers response they're a pain in the ass to deal with and seem to have an IQ of 20 and that's being generous. Avoid led-grower like the plauge, they are cheap for a reason to lure the customers in and then never deliver your order and having to fight with them for months to get your money back. Worth noting is that I had to go trough my bank to get my money back as led-grower refused to refund me for an order they never sent.

If you have a similar experience like me with your order, go trough your bank and claim the payment as led-grower cannot prove things they never sent.

Ordered several batteries and a charger. Took over one week to send the order even though he supposedly had everything in stock. Will not be ordering from Batteridoktorn again due to this.

Beställde Hypoaspis som endast skeppas vid mildväder. Timade in beställningen till mildväder då jag bor i Norra Sverige, men Ormbunker meddelar först Tisdag kväll 18.00 att beställningen senareläggs till senare pga vädret. Notera att just denna vecka är den enda veckan i Norrland som har mildväder fram till Maj/Juni... Så oerhört besviken på hanteringen och ders långsamma hantering, de sabbade allt för mig. De skyller därefter på sin leverantör. Kommer aldrig igen att handla av dem. Riktigt oprofessionellt.

Edit efter Ormbunkes svar: Hypoaspis skeppas visst under vinterhalvåret. Välj rätt återförsäljare som hanterar och packar dem korrekt så kan dessa beställas vinter som sommar. Tips beställ direkt fr producenterna istället i tyskland, nl eller belgien. Synd att upplevelsen vart såhär när man för en gångs skull väljer en svensk återförsäljare för att ge de en chans.

WARNING WARNING!!!

Beställde saker för över 20.000 kr från dessa, fick helt fel saker levererade varvid jag då bad om en retursedel som de skickade ut. Skickade tillbaka försändelsen, men posten lyckades slarva bort min retur..

Nu sitter jag som kund i kläm och förväntas betala för alla varor som jag återsänt i retur och Smoketower vill ej göra något förrän de fått ett beslut från posten kring om de får ersättning från posten för det borttappade paketet.. så här sitter jag utan varor och förväntas betala för dem trots att allt gått i retur.

Om smoketower gör rätt för sig och korrigerar detta så tar jag självklart bort omdömet, men endast då. Just nu känner jag mig rånad av Smoketower pga det som inträffat och det lilla ansvar de tar även fast det är deras logistik leverantör som klantat till det.. de försätter sina kunder i kläm trots att det är posten som schabblat till detta.

Nu vill även Smoketower ej ta något ansvar för det borttappade paketet, så de lämnar kunden och tvättar sina händer trots att det är postnord som haft bort min retur.

Detta har nu gått så långt att jag kommer anmäla Smoketower till ARN om 5 dagar då det då gått 30 dagar sedan jag skickade en officiell reklamation, skulle detta inte räcka kommer jag gå vidare med detta i domstol. Smoketower lurar sina kunder och vägrar ta något ansvar. Besvarar inte ens Mail, rekommenderar ej Smoketower till någon!!!!!!

Excellent customer service from start to finish and Rob is amazing! Will only order from Mr Memory from now on.